USP usage by https://padlet.com/astramentore/gli24rert3az6fr4 en-us 2023-08-14 08:24:01 UTC 2025-04-24 07:16:29 UTC hello@padlet.com Overview astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661340324 2023-08-14 08:33:56 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661340324 Site Info astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661340692 2023-08-14 08:34:24 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661340692 Suggestions astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661340918 2023-08-14 08:34:41 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661340918 Timeline astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661341186 2023-08-14 08:34:54 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661341186 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661342609
  • Choose correct account (if the user has more than one)
  • Choose the correct site 
  • Check user's success and site goals, business type and industry
  • Clarify this info with the user if it's not correct or missing and edit it: Can you please share with me what is your site goal? I would be glad to provide you with some tips on how to achieve it 
    • ]]>     2023-08-14 08:36:55 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661342609     astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661344338
  • Check information about the site: date of creation, domain, MSID if needed, user's role, the apps they added
  • Can be used for familiarization: I noticed you have just started creating the site. Can you please share what would you like to achieve with it? 
    • ]]>     2023-08-14 08:39:07 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661344338     astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661345940
  • Check the list of suggestions
  • Click on suggestions to get more info about the feature and relevant article 
  • Leave feedback on the suggestion if it is not relevant for the user 
  • Follow up on suggested features 
    • ]]>     2023-08-14 08:40:56 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661345940     astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661347371
  • Must be checked before suggesting!
  • Check notes that previous experts have left about user's business. Can be used for familiarization: "I see you have shared with my colleague that you are going to use the site to showcase your services. I'd like to recommend you to use...
  • Check feedback on suggestions
  • Leave notes if user shared valuable info about their business  
    • ]]>     2023-08-14 08:43:00 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661347371     User Info astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661348825 2023-08-14 08:44:27 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661348825 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661350025
  • Check information about the user: Wix age, #of sites, location
  • Can be used for familiarization: I've noticed you just joined Wix less than month ago. How do you like it so far?
    • ]]>     2023-08-14 08:46:32 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661350025     Instructions astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661354146
  • Review the site 
  • Review all the USP tabs
  • Present suggestions 
    • ]]>     2023-08-14 08:53:08 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2661354146     Services astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752335355 2023-10-18 08:39:20 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752335355 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752339066 2023-10-18 08:42:02 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752339066 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752339561 2023-10-18 08:42:26 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752339561 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752340165 2023-10-18 08:42:53 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752340165 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752340743 2023-10-18 08:43:18 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752340743 astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752341266 2023-10-18 08:43:43 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752341266 Enter your suggestion here astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752341778 Edit me]]> 2023-10-18 08:44:07 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2752341778 When we for sure must suggest and do not suggest astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2876280041 2024-02-07 08:49:17 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2876280041 Excluded interaction astramentore https://padlet.com/astramentore/gli24rert3az6fr4/wish/2876280364 - We don't suggest if USP is locked 

    - We don't suggest if the call should be soft transferred

    - We may not suggest when escalating (10 minutes grace period to assign to Escalations - *product)

    ]]>     2024-02-07 08:49:32 UTC https://padlet.com/astramentore/gli24rert3az6fr4/wish/2876280364