Template 3A Communication Scenario 2 by IHA-L&OD Team https://padlet.com/IHALOD/gjtzu863nwp5fz3s en-us 2022-04-25 21:24:00 UTC 2022-04-25 21:24:00 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/1252387272/2eff676aed1b03e876d1644bb2d53ed3/Stress.png Describe what parts of the communication process were ineffective and when/where did the breakdown occur? IHALOD https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369944 2022-04-25 21:24:00 UTC https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369944 What noise and stress can you identify for both Sarah and the family member? How did this affect the communication? IHALOD https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369945 2022-04-25 21:24:00 UTC https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369945 What strategies could Sarah have used to be more effective in communicating? What support(s) does Sarah need? IHALOD https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369947 2022-04-25 21:24:00 UTC https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369947 Scenario 2 IHALOD https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369949 Sarah the supervisor comes into the workshop and sees two employees talking to each other.
They appear to be smiling and having a good conversation and it is 15 minutes until their
scheduled break. Sarah feels that these two are wasting time socializing and is upset and says
“break time is not for another 15 minutes and you should not be standing around in the shop,
there is so much work to do!” and closes their office door before the two can respond. The two
workers shake their heads, shrug their shoulders, and leave. Later in the afternoon, Sarah gets a
phone call from an upset clinical manager that her two employees did not show up to help
complete a job at a specific time because they were on their break. The clinical manager does not
understand why these people could not take their break early so they can come back to complete
the work when they had an opening in their schedule.]]> 2022-04-25 21:24:00 UTC https://padlet.com/IHALOD/gjtzu863nwp5fz3s/wish/2157369949