User Scenarios Mapping by Aishah Dawood

User Scenarios Mapping by Aishah Dawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r Made with a little mischief en-us 2021-10-13 01:08:10 UTC 2021-10-28 06:24:29 UTC hello@padlet.com Persona aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825743512 The Skinimalists: Ellen]]> 2021-10-19 01:34:48 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825743512 Motivators aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825748651 Results-focused, values efficacy and efficiency. Streamlines routines to cut consumption.]]> 2021-10-19 01:37:09 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825748651 Intent aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825755298 Streamline their beauty with efficient multitasking products backed by science]]> 2021-10-19 01:40:03 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825755298 Action 3 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825757721 She goes and filter the product by Ingredients, Brands, Eco-friendly. ]]> 2021-10-19 01:41:02 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825757721 Action 1 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825773192 She did a quick search on Google for products]]> 2021-10-19 01:47:29 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825773192 Action 2 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825785518 She visits website ]]> 2021-10-19 01:52:29 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825785518 Action 4 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825788956 She read the details of some products that matches her needs and compare them]]> 2021-10-19 01:53:54 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825788956 Action 5 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825798483 Read reviews, Look at ratings]]> 2021-10-19 01:58:05 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825798483 Action 6 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825799390 Add to cart]]> 2021-10-19 01:58:29 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825799390 Resolution aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825800600 Buy the product]]> 2021-10-19 01:59:02 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825800600 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825916606 Yawen]]> 2021-10-19 02:49:42 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825916606 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825918016 Find product that are suitable ,multi function and trustworthy for her pet.]]> 2021-10-19 02:50:20 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825918016 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825919594 Buy products that her pet can use and consume safely]]> 2021-10-19 02:50:49 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825919594 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825922286 She did a quick research online for products]]> 2021-10-19 02:51:56 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825922286 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825924430 She visits the website

]]> 2021-10-19 02:52:52 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825924430 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825933799 She goes to filter products by ingredients and functions.]]> 2021-10-19 02:57:11 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825933799 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825949381 Emily]]> 2021-10-19 03:04:28 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825949381 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825955227 She reads and compares products ingredients that are suitable for her pet]]> 2021-10-19 03:07:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825955227 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825956212 Read reviews and look at ratings]]> 2021-10-19 03:07:51 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825956212 Action 7 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825957128 Add to cart]]> 2021-10-19 03:08:19 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825957128 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825958118 Purchase product]]> 2021-10-19 03:08:47 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825958118 Motivator https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825961462 Affordable price, efficient and good quality house cleaning service agent]]> 2021-10-19 03:10:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825961462 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825994017 Book service]]> 2021-10-19 03:25:28 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825994017 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825994831 Anne]]> 2021-10-19 03:25:51 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1825994831 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826001270 Book a good quality cleaning service agent so she can spend her time with her children.]]> 2021-10-19 03:28:52 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826001270 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826004120 Search "house cleaning services Singapore" from Google and saw some websites]]> 2021-10-19 03:30:12 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826004120 Motivator https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826004711 Giving owners a sense of security while they are away, and keeping pets happy while owners are away.]]> 2021-10-19 03:30:29 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826004711 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826005805 She visits the websites]]> 2021-10-19 03:30:59 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826005805 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826010101 She goes through the website by looking at their house cleaning services]]> 2021-10-19 03:32:57 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826010101 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826011876 Meets pet and ensure it feels comfortable enough to provide the level of care requested

New: Meet pet and owner on time and have a good rapport with client. ]]> 2021-10-19 03:33:51 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826011876 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826014500 She read the details of their services that matches her needs and compare them by pricing and their cleaning agent]]> 2021-10-19 03:35:06 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826014500 Action 7 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826015819 Read their testimonials/reviews, Look at ratings]]> 2021-10-19 03:35:47 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826015819 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826016819 Book Now]]> 2021-10-19 03:36:17 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826016819 Persona wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826039202 The boomer: marie]]> 2021-10-19 03:47:27 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826039202 Motivators wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826040724 An trustworthiness of an animals,well-tamed and groomed,comfortable with human interaction]]> 2021-10-19 03:48:19 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826040724 Intent wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826046782 Help to overcome the solitude and loneliness,improve life styles]]> 2021-10-19 03:51:32 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826046782 Persona arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826144702 Lim See Mun]]> 2021-10-19 04:51:53 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826144702 Intent arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826149384 She intends to engage a suitable and experienced tutor. ]]> 2021-10-19 04:54:47 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826149384 Motivators arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826157722 She wants to help her son Alvin, who has Aspergers, ensure continuous success in his academic endeavours ]]> 2021-10-19 05:00:27 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826157722 Action 1 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826171350 See Mun googles "tuition 2021 special needs"]]> 2021-10-19 05:10:09 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826171350 Action 2 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826181852 Due to Search Engine Optimisation, my website is first on the results. She clicks and enters the website ]]> 2021-10-19 05:17:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826181852 Action 3 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826187989 She briefly skims through the homepage and clicks on the notices a full-width banner that says "Inclusive Starts With I"

She clicks on the find out more button below the caption ]]> 2021-10-19 05:21:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826187989 Action 4 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826208864 Inside the page, it shows more information about the company and its experiences working with students challenged with various conditions in the autism spectrum.

The company also states its Vision and Mission clearly]]> 2021-10-19 05:35:29 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826208864 Action 5 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826212140 She felt satisfied and comfortable that the centre's vision of inclusiveness is inline with hers ]]> 2021-10-19 05:37:50 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826212140 Action 6 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826221684 She then went to the forums and discovered quality reviews of tutors from other parents whose children have special needs.
She then filters it down to show only students with Aspergers, and to her pleasant surprise, there were more than 20 reviews.

Their reviews stated that the tutors have decades of experience and were representing reputable organisations for years before becoming a tutor with this centre. The reviews even go as far as the type of personality that each tutor possesses.

]]> 2021-10-19 05:44:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826221684 Resolution arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826227684 She then proceeds to finally book a trial session with the tutor to see if the centre is really the right place for Alvin to be in]]> 2021-10-19 05:48:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826227684 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826365376 Lexy Kim Siao Fork]]> 2021-10-19 07:11:18 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826365376 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826367086 To find a out-going stylist who is able to style her hair ]]> 2021-10-19 07:12:06 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826367086 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826386286 To book an appointment and find a suitable stylist.]]> 2021-10-19 07:21:42 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826386286 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826401480 She proceeds to google "Singapore Top Salons" ]]> 2021-10-19 07:29:37 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826401480 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826402820 As a normal person she visits the first recommendation on google as it led her to a blog on the top salons.]]> 2021-10-19 07:30:17 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826402820 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826403901 She then does her research on which salon is best suitable for her base on location and pricing.]]> 2021-10-19 07:30:49 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826403901 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826405262 She then visits the website of a particular salon that she researched on.]]> 2021-10-19 07:31:27 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826405262 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826411557 She contacts the stylist she thought was the best for her through the social media links provided on the website.]]> 2021-10-19 07:34:45 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826411557 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826416293 She proceeds to talk to the stylist via Instagram and arrange a appointment booking slot for her first visit to the salon. ]]> 2021-10-19 07:37:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826416293 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826459525 Seekers of mental health support: Jason Lim]]> 2021-10-19 08:01:18 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826459525 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826472103 Able to connect one-on-one with the same therapist who can guide him throughout his entire therapy journey, present & future]]> 2021-10-19 08:08:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826472103 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826474575 To schedule his online therapy appointments during his free time to keep track of his mental health and receive advice from professional help to not feel neglected]]> 2021-10-19 08:09:50 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826474575 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826477218 He googled for online therapy DOD that was recommended by his friend who uses the site before]]> 2021-10-19 08:11:25 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826477218 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826478512 He visits the website and browses the homepage. He read the short description of DOD's motive to empower people everywhere to live their healthiest lives and now that DOD is available globally so everyone can have access to it

]]> 2021-10-19 08:12:10 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826478512 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826478746 He then searched for a category under 'behavioural health care' and read the info about the insights of mental health and how the session works in DOD ]]> 2021-10-19 08:12:19 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826478746 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826479220 He watched the mental health professional's and patient's video of the overall session experience and how it became a positive change for them]]> 2021-10-19 08:12:36 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826479220 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826479575 He felt hopeful as he read the short info about what was offered and promised met his required needs such as easy access to high-quality mental health providers 24/7.

He searched for the doctor who his friend consulted with (Dr Lim) and looked for available slots to schedule with him under the doctor appointment page]]> 2021-10-19 08:12:47 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826479575 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826481097 Attends the therapy session]]> 2021-10-19 08:13:36 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826481097 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826678235 He intends to be able to access a straightforward application to do his usual repeat orders so that he can multitask while ordering.]]> 2021-10-19 09:51:56 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826678235 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826682651 A 24 hour food delivery services that is able to satisfy his cravings at any time of the day.]]> 2021-10-19 09:54:36 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826682651 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826689307 The Busy Man: Alexander]]> 2021-10-19 09:58:46 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826689307 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826701468 Without any hesitance, he filled up the contact form and his medical records too which he used a referral link to his Singpass.

An appointment was then arranged for him in less than 5 minutes. Jason was informed and notified of the confirmation, time and date of the appointment.]]> 2021-10-19 10:06:09 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1826701468 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827177850 Buy the product that fits the bill]]> 2021-10-19 13:34:46 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827177850 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827179748 The Aesthetic Priority: Michel]]> 2021-10-19 13:35:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827179748 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827180338 Google Search ]]> 2021-10-19 13:35:22 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827180338 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827181298 She intents to be able to fit her clothes in an aesthetically pleasing wardrobe]]> 2021-10-19 13:35:36 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827181298 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827199280 The Athlete : Audrey Brushment]]> 2021-10-19 13:40:12 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827199280 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827204820 Browse through the website]]> 2021-10-19 13:41:39 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827204820 Motivator https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827208291 She aims to keep her health and fitness the finest that they can be so that she could continuously be doing better in her practices and competitions.]]> 2021-10-19 13:42:32 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827208291 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827209224 She wants to get supplements to help her body to maintain and continue to improve growing in shape.]]> 2021-10-19 13:42:47 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827209224 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827209893 She saw different options of wardrobe such an appointment booking to build your own customisable wardrobe and a building tool and build your own wardrobe with their preset parts]]> 2021-10-19 13:42:57 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827209893 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827210755 Audrey did a quick search on Google and found the supplements which benefits in health and fitness.]]> 2021-10-19 13:43:11 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827210755 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827211786 She visits website]]> 2021-10-19 13:43:27 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827211786 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827212468 She filters the supplements by health benefits.]]> 2021-10-19 13:43:38 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827212468 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827212981 She examined the supplements under "health and fitness" section. ]]> 2021-10-19 13:43:46 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827212981 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827213433 She glanced through the descriptions of the supplements, looking into the supplements and reading deeper on which supplement would help with what she needs. She chooses a few supplements to order.]]> 2021-10-19 13:43:53 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827213433 Action 7 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827214026 She adds the supplements which she has her eyes on into her cart. ]]> 2021-10-19 13:44:02 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827214026 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827214797 Buy supplements which would help give her effective results.]]> 2021-10-19 13:44:12 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827214797 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827216214 Decides to play the building tool to build a wardrobe matching her needs]]> 2021-10-19 13:44:28 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827216214 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827245179 Changed her Decision and decides to book an appointment with them]]> 2021-10-19 13:51:50 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827245179 Motivator https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827253740 Values Aesthetic, Creativity driven, Fashion Fit Collector]]> 2021-10-19 13:54:04 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827253740 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827444053 The career - focused : Ali ]]> 2021-10-19 14:43:04 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827444053 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827454922 Able to book appointments, Send references before coming in]]> 2021-10-19 14:45:59 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827454922 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827480961 Having a well-groomed look and healthy hair must be the end result of any salon visit.

]]> 2021-10-19 14:52:55 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827480961 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827497843 She searches for well-known hair salons on google]]> 2021-10-19 14:57:37 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827497843 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827813383 The Workaholic : Tina Ray]]> 2021-10-19 16:29:08 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827813383 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827979846 She visits the website]]> 2021-10-19 17:24:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827979846 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827995123 She looks & reads up about the stylists that are working there and the works they each have done through social media]]> 2021-10-19 17:29:30 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1827995123 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828000679 She then chooses a hairstylist that best suits her style and gets in contact with them through their social links]]> 2021-10-19 17:31:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828000679 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828011573 She does a mini online consultation with the stylist ( via what is easy for them ) and sends references on what she wants to get done]]> 2021-10-19 17:35:21 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828011573 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828021929 After confirming with the stylist, she arranges for an appointment with the stylist to visit the salon.]]> 2021-10-19 17:39:16 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828021929 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828910170 Due to her busy work life, she wants to be able to order food online at anytime of the day with easy, convenient and hassle-free navigation.]]> 2021-10-20 01:13:33 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828910170 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828919972 Place her order.]]> 2021-10-20 01:17:11 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828919972 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828929041 She intends to access a simple and easy food delivery app. So that she could easily order her food, despite being busy.]]> 2021-10-20 01:20:47 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828929041 Action 1 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828962067 Do a quick search of "Good pet caretakers near me"]]> 2021-10-20 01:33:56 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828962067 Action 1 wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828963616 Marie saw an poster ads for the store]]> 2021-10-20 01:34:30 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828963616 Action 2 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828969114 Client saw her portfolio on the website]]> 2021-10-20 01:36:52 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828969114 Action 3 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828971858 Client reads her details and saw that she constantly works with the breed called Ragdoll. ]]> 2021-10-20 01:38:05 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828971858 Action 4 aishahdawood https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828980303 Client reads details to better understand the journey that pet sitter and parents are going through]]> 2021-10-20 01:41:35 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828980303 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828990447 She google search on those popular food delivery website.]]> 2021-10-20 01:45:46 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828990447 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828995264 She visits the website]]> 2021-10-20 01:47:37 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1828995264 Action 2 wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829052446 she log in to the website]]> 2021-10-20 02:11:57 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829052446 Action 3 wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829054211 thankfully there are some step-by-step guide that help marie navigate the website]]> 2021-10-20 02:12:34 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829054211 Action 3 wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829056153 marie wants to find a suitable pet for her,she goes for " pet for sales"]]> 2021-10-20 02:13:18 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829056153 Action 4 wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829066800 she saw potential great cats that are welltamed well groom but still not convinced]]> 2021-10-20 02:17:38 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829066800 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829072634 Go to the cat products collection page]]> 2021-10-20 02:20:05 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829072634 Action 8 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829077527 Go to cart page and select product]]> 2021-10-20 02:22:08 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829077527 Action 5 wei82107 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829090209 she decided to call the hotline number]]> 2021-10-20 02:27:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1829090209 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830241900 Opens delivery app and filter the categories of food that he is craving.]]> 2021-10-20 12:59:19 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830241900 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830417758 Choose the restaurant that he wants to eat]]> 2021-10-20 13:49:37 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830417758 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830422852 Choose his menu & customise his order]]> 2021-10-20 13:50:58 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830422852 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830425513 Add to cart]]> 2021-10-20 13:51:41 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830425513 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830428990 Choose between contactless delivery or self-pickup]]> 2021-10-20 13:52:35 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830428990 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830430529 Choose payment details]]> 2021-10-20 13:53:01 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830430529 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830431275 He then proceed to place an order.]]> 2021-10-20 13:53:13 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830431275 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830965760 Her coach saw that she grows tired easily after every practice session. Hence, the coach recommended Audrey a supplement from a website of which she herself have been trying recently.]]> 2021-10-20 16:23:19 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1830965760 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831174053 She browses through the homepage and click on the fast-food category.]]> 2021-10-20 17:34:48 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831174053 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831186034 She saw a variety of fast food choices and skips the choices by choosing the best rating due to her busy work life.]]> 2021-10-20 17:38:46 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831186034 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831190117 She choose her food item and start to customise her order.]]> 2021-10-20 17:40:16 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831190117 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831202742 Then she add her order to her cart and proceeds to make payment. She choose to pay by card instead of cash.]]> 2021-10-20 17:44:36 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1831202742 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1832014286 Decides to book appointment]]> 2021-10-21 00:49:22 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1832014286 Persona muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840246555 Timothy Ong]]> 2021-10-25 01:29:54 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840246555 Motivator muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840250686 To be able to get great rewards]]> 2021-10-25 01:31:32 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840250686 Intent muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840252215 To be able to get more points as possible]]> 2021-10-25 01:32:12 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840252215 Action 1 muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840257633 Open App and select restaurant]]> 2021-10-25 01:34:34 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840257633 Action 2 muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840258410 Choose food and add to cart]]> 2021-10-25 01:34:54 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840258410 Action 3 muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840261532 Select address for delivery and select payment method]]> 2021-10-25 01:36:16 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840261532 Resolution muhdnurhakim1999 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840264152 Make purchase and wait for food to be delivered]]> 2021-10-25 01:37:24 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840264152 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840338480 Ultimately, choose this website and sign up to fill in the form for booking like put in the house cleaning service and input their postal code]]> 2021-10-25 02:09:08 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840338480 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840361390 Read information on how they will pay and should she need to prepare cleaning tools and solution.]]> 2021-10-25 02:20:32 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1840361390 Thought arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843590596 How will See Mun know if this tuition centre is right one for Alvin?]]> 2021-10-26 02:16:09 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843590596 Action 7 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843617141
Being very kiasu she proceeds to personally interview a group of tutors to see who is a suitable candidate for Alvin]]> 2021-10-26 02:27:10 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843617141 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843905466 She adds cart and proceeds to make payment. She packs all the dirty clothes together and waits for the delivery man to pick up and send it to wash at the shop.]]> 2021-10-26 04:40:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843905466 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843906319 She makes her decision and chooses the website. She browses through the homepage and clicks on the service section.]]> 2021-10-26 04:40:49 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843906319 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843907700 She visits all three websites to eliminate those which cannot meets her needs and demands. She checks all the service availability of the shop and compare the price to ensure she gets a good deal.]]> 2021-10-26 04:41:29 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843907700 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843908526 She has a hard time choosing the laundry service. Hence, she selects her top three option and searches for the reviews of each shop. She browses through all the comments.]]> 2021-10-26 04:41:55 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843908526 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843909609 She reads a few articles/blogs that consolidates all the laundry service that is recommendable in Singapore. ]]> 2021-10-26 04:42:26 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843909609 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843910287 Alisa searches for ”best laundry service in Singapore 2021”]]> 2021-10-26 04:42:46 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843910287 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843913479 To seek for reputable laundry service to help her with her dirty clothes ]]> 2021-10-26 04:44:23 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843913479 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843915217 •House smells pleasant

•Clothes all clean and folded

•Laundry can be done at anytime

]]> 2021-10-26 04:45:11 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843915217 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843916693 The new mum: Alisa Kwan]]> 2021-10-26 04:45:52 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1843916693 Action 8 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1844012178 After interviewing the list of tutors, she finally narrowed it down to one tutor that seems to be the right one for Alvin]]> 2021-10-26 05:40:44 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1844012178 Action 9 arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1844022814 She proceeds to access the tutors calendar to book a trial session. ]]> 2021-10-26 05:48:03 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1844022814 Problem arrdeeteee https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1844069981 She could not find a suitable date based on the available dates. The website requested for her contact to get notified of any last-minute cancellations, and so she did.

after that, she clicked the "return to homepage" button

She waited two days and received a message that a slot has opened up.]]> 2021-10-26 06:15:48 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1844069981 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846945328 The pampered-pets' owner : Aliyah]]> 2021-10-27 02:48:02 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846945328 Motivators https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846946662 Likes purchasing products that are reviewed/rated highly.]]> 2021-10-27 02:48:36 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846946662 Intent https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846948515 Buy quality products for her pets]]> 2021-10-27 02:49:24 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846948515 Action 1 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846954788 Saw an ad on instagram and clicked on the referral link to the website]]> 2021-10-27 02:51:56 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846954788 Action 6 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846977724 She chooses the service that she wants and customizes her order.]]> 2021-10-27 03:02:11 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846977724 Action 2 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846979658 She browses through the homepage of the website]]> 2021-10-27 03:02:59 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846979658 Action 3 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846994380 Proceeds to click on each products to look at its information ( example : ingredients , feeding guidelines )]]> 2021-10-27 03:08:55 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1846994380 Action 4 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1849938344 She looks at the ratings of the products]]> 2021-10-28 01:46:25 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1849938344 Action 5 https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1849940471 Chooses the final product and add to cart]]> 2021-10-28 01:47:14 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1849940471 Resolution https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1849942085 Purchases the products]]> 2021-10-28 01:47:51 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1849942085 Persona https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1850501441 The 'Hangry' Student: Ally Lee

]]> 2021-10-28 06:23:58 UTC https://padlet.com/aishahdawood/gfs2dgeljn73l88r/wish/1850501441