SOAR Analysis - SHIP 6 Planning Phase 2 TA & Training Workgroup - June 21, 2024 by Brian Bluhm

Basecamp

2024-06-22 20:19:58 UTC

Basecamp offers several opportunities for LPH SHIP and MDH to stay connected, share updates, and provide resources. The Compass in Basecamp has been a really nice addition to the website.

Technical Assistance

2024-06-22 20:24:37 UTC

TA might call into "Results" section, too. LPH SHIP staff request TA from MDH for various reasons. Majority of the time, feedback is timely and helpful but there is limited follow up by MDH and LPH SHIP after the meeting. What can we do to enhance or build upon one time TA meetings/interactions?

Network Meetings, Webinars, Trainings

2024-06-22 20:29:22 UTC

Consideration for SHIP 6, identifying LPH SHIP staff to attend priority meetings, webinars, and trainings. Creating a communicaton process via email, basecamp, or another alert method so specific staff are notified.

Technical Assistance Impact Report

2024-06-22 20:33:11 UTC

Creating an annual TA report similar to what LPH SHIP staff have through Tableau or different platform. Impact might showcase how many total hours were provided for the year, how many LPH SHIP staff were assisted, making note of any PSE Changes, and so on.

Making it Better Log

2024-06-22 20:37:04 UTC

Incorporating a Technical Assistance section in the Making it Better Log or TA updates in the Making it Better Log.

Manageable

2024-06-27 14:45:09 UTC

Manageable expectations and or requirements for the amount of professional development provided by MDH/contractors and the amount attended by LPH.

Workplan Review

2024-06-28 18:18:17 UTC

There is an opportunity for clearer guidance on what information LPH should provide in the Hub workplans that would then help MDH staff provide more effective feedback and TA. Workplan review presents an opportunity for more effective active TA.

Compass Calendar Setting specific TA Office Hours and Coffee Chats

2024-06-28 18:27:22 UTC

The amount of setting specific calls offered by MDH staff is great, but it can be overwhelming to LPH and hard to know what calls to prioritize. Is there a better way to coordinate these calls and also consider how to tailor them to the different experience level of LPH SHIP? Perhaps breakout rooms where LPH can self-select based on # of years of experience?

Passive and Active TA

2024-06-28 18:47:11 UTC

There is a good balance of passive TA such as the Implementation Guide, Basecamp, MIB, and active opportunities such as calls and office hours. MDH staff are also always very willing to schedule one-on-one TA calls to help brainstorm ideas or discuss challenges.

MDH and LPH Work Collaboratively for more effective SHIP

2024-06-28 18:52:26 UTC

Better TA and more on-on-one touchpoints will allow MDH and LPH staff to get to know one another better and also have a better understanding of a project or the overall work happening on the ground. This allows MDH staff to better advocate for SHIP at the legislative level and hopefully contributes to successful PSE change at the community level, overall resulting in a stronger SHIP that continues to be funded!

Various Forms of TA

2024-07-15 15:36:24 UTC

I think we have a decent amount of options for TA as of now (i.e. coffee chats, Basecamp, requests for 1:1)

MDH Cross-Unit Collaboration

2024-07-15 15:38:18 UTC

I would love more opportunities to see where we can come together as units within MDH to better our TA touch points for LPH. One idea is to get back to regional meetings where we can bring content specific TA. Just overall more collaboration and coming together to offer TA, where we aren't overburdening LPH with multiple requests to come together.

Coaching Skills

2024-07-15 15:39:22 UTC

With our current contract with Social Motion around Coaching Skills for Leading Change- I see this as an opportunity to further expand our knowledge/skills around having conversations/offering TA. This can be for both MDH and LPH staff.

More 1:1 Touch Points

2024-07-15 15:41:22 UTC

I would love to see more 1:1 touch points between MDH and LPH (especially within the settings/context staff). It's great that we have opportunities to come together as a group but it's hard to connect and truly understand LPH projects with the limited of time we have to connect, I don't see work plan reviews being enough to provide quality TA, but know if we could have time to connect more around specific work we can better tailor what we can provide.

Performance

2024-07-15 15:42:52 UTC

Is there an opportunity to measure performance based on TA? Or do an annual TA survey to better understand how our TA offerings are being received/what is being missed.

Streamlining TA Opportunities

2024-07-15 19:26:59 UTC

Can we find a way to streamline our TA, especially knowing the vast differences in SHIP staff across the state (some have only 1 staff person). I would imagine it would be difficult to know what to join and be overwhelmed trying to join as many TA opportunities as possible. It would be great to take the burden off attending multiple TA calls and have more specific/quality opportunities across our settings.