Thanks for the Feedback by Angela Murray https://padlet.com/angela_murray1/gcv24kr4zuft Chapter 5-6 en-us 2018-12-04 13:55:54 UTC 2025-12-05 14:53:22 UTC hello@padlet.com https://padlet.com/angela_murray1/gcv24kr4zuft/wish/310888765 Absolutely nothing LOL]]> 2018-12-04 14:07:43 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/310888765 Tons! https://padlet.com/angela_murray1/gcv24kr4zuft/wish/310889294 2018-12-04 14:08:37 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/310889294 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/315878366 Started with bias and jaded perspective.]]> 2018-12-19 14:47:15 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/315878366 Absolutely! I think Jim played well into Dwight's personality by purposefully being a difficult customer and exploiting some of his weaknesses- such as causing Dwight to question the validity of his name, etc. https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316202984 2018-12-20 16:04:52 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316202984 aggressive, hostile, and difficult https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316203766 2018-12-20 16:07:16 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316203766 I think there could have been a a good feedback system present if the receivers payed attention to it. https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316203954 2018-12-20 16:07:51 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316203954 I think this does mimic real life. I remember working at a call center in high school and through part of college and sometimes people would act just like Jim did! https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316204187 2018-12-20 16:08:37 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316204187 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316209893          
Too often, people's first instinct is to defend themselves in a hostile situation, instead be more open to the conversation
 
]]> 2018-12-20 16:24:03 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316209893 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316213782 Yes, it's obvious they both need to deal with their own growing anger. Cut if off before the adrenaline starts pumping ]]> 2018-12-20 16:34:51 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316213782 There could have been https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316214333 2018-12-20 16:36:29 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316214333 https://docs.google.com/document/d/1g2mWvn58nqK9pEJwaZkK1pCHMlai_4h7Amt9MKDrw5I/edit?usp=sharing https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316225938 2018-12-20 17:07:41 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/316225938 I agree knowing the history of Jim and Dwight, Dwight is not going to take that role playing model seriously. Which is unfortunate because Dwight could learn some tips on how to be less aggressive on the phone with customers. https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317866651 2019-01-07 14:31:38 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317866651 Yes, Maybe if they would have used another salesman other than Jim, it would have went better. https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317867808 2019-01-07 14:33:13 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317867808 Very much so https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317869333 2019-01-07 14:35:45 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317869333 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317941887 Very difficult, ]]> 2019-01-07 16:26:03 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317941887 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317942058 Yes a lot of issues lurking.]]> 2019-01-07 16:26:19 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317942058 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317942471 There was a feed back system, I do not think it was a very effective system.]]> 2019-01-07 16:27:01 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317942471 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317978513 https://docs.google.com/document/d/1LIozOyLPeQCn_7LF93NyN3AW5PJsf9-eAGFqMWFVaJw/edit?usp=sharing]]> 2019-01-07 17:25:02 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/317978513 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/318109461 Clearly there are issues and they seem to be unable to separate the work performance feedback from the relationship issues.]]> 2019-01-07 22:00:18 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/318109461 https://padlet.com/angela_murray1/gcv24kr4zuft/wish/318110055 You will encounter individuals that will lack maturity and professionalism in their delivery. Your response and how you grow from that experience is the only thing you can control.]]> 2019-01-07 22:02:32 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/318110055 It is always important to take an approach in dealing with customers as Dwight should be listening what the customer is saying and being able to respond to his comments n a professional manner. https://padlet.com/angela_murray1/gcv24kr4zuft/wish/364752234 2019-05-30 20:41:08 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/364752234 You have to always remember that your response to any situation is within your control. Even when the other person may not be exhibiting a professional demeanor, you can still respond professionally. https://padlet.com/angela_murray1/gcv24kr4zuft/wish/368939760 2019-06-24 13:15:09 UTC https://padlet.com/angela_murray1/gcv24kr4zuft/wish/368939760