<?xml version="1.0"?>
<rss version="2.0">
   <channel>
      <title>Effective Communication in Nurse Managers by Caitlin Sousa</title>
      <link>https://padlet.com/sousac93/gbmo38a7rd7w</link>
      <description>Caitlin Sousa, University of North Florida</description>
      <language>en-us</language>
      <pubDate>2017-03-28 15:33:48 UTC</pubDate>
      <lastBuildDate>2026-02-20 03:05:00 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
      <image>
         <url></url>
      </image>
      <item>
         <title>Communication</title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163170246</link>
         <description><![CDATA[<div>Nurses communicate by talking, writing, documenting, facial expressions, how we dress, our tone of voice, eye contact and sometimes by just being silent. Nurses must demonstrate the ability to listen with empathy and respond with a calm and warm manor to people of all ages. <br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2017-03-28 15:38:42 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163170246</guid>
      </item>
      <item>
         <title>Nurse Managers</title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163171809</link>
         <description><![CDATA[<div>“Nurse managers should work to establish a supportive, encouraging environment that respects the dignity of both patient and nurses” (Rouse &amp; Al-Maqbali, 2014, p.200).&nbsp; &nbsp;<br>Nurse managers encourage staff to communicate with each other and to address and confront teammates as needed. Strategies to improve communication are open and honest discussions, finding more time to communicate, listening, gaining and giving feedback, addressing rumors quickly, taking responsibility for the communication on the unit, and taking opportunities to praise staff. &nbsp;<br>Nursing managers are responsible for using open communicating when giving information to the staff nurses.&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-03-28 15:43:01 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163171809</guid>
      </item>
      <item>
         <title>Effective Communication</title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163172536</link>
         <description><![CDATA[<div>Effective communication in hospital units affects the delivery of care, the length of stay, the number of medical errors, and patient satisfaction (Marx, 2014). <br>Effective communication travels from one level to another through the hierarchical structure. In order for this to go correctly the operational and nurse manager must be on the unit and communicate to the nursing staff. <br>Personal feedback is the conclusion of the communication cycle and is vital to improve productivity and performance (Wagner, 2016). Effective communication is a key characteristic of the nursing career. </div>]]></description>
         <enclosure url="" />
         <pubDate>2017-03-28 15:45:02 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163172536</guid>
      </item>
      <item>
         <title></title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163172964</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://padletuploads.blob.core.windows.net/prod/187096777/6da2c90d14e146f2a87b0d12ac14ea9a/Flickr_UI_Health_Photography_Library_team_huddle_620x235.jpg" />
         <pubDate>2017-03-28 15:46:15 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163172964</guid>
      </item>
      <item>
         <title></title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163175917</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://padletuploads.blob.core.windows.net/prod/187096777/9c4d51bf4339793564eec60959c18e51/ICU_Nurse_Communication_300x.jpg" />
         <pubDate>2017-03-28 15:54:09 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163175917</guid>
      </item>
      <item>
         <title>Example of ineffective Nurse managers</title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163179643</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=BcC9YSTa8B8" />
         <pubDate>2017-03-28 16:04:36 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163179643</guid>
      </item>
      <item>
         <title>References</title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163181289</link>
         <description><![CDATA[<div>AACN. (2016). Nurse Managers Can Help Staff Improve Communication Skills. <em>AACN Bold </em></div><div>      <em>Voices</em>, <em>8</em>(12), 19.</div><div>Baddar, F., Salem, O. A., &amp; Hakami, A. A. (2016). Nurse Manager's Attitudes and Preparedness </div><div>      towards Effective Delegation in Saudi Hospitals. <em>Health Science Journal</em>, <em>10</em>(3), 1-10.</div><div>Garon, M. (2012). Speaking up, being heard: registered nurses' perceptions of </div><div>      workplace communication. <em>Journal of Nursing Management</em>, <em>20</em>(3), 361-371. <br>      doi:10.1111/j.1365-2834.2011.01296.x</div><div>Hartung, S. Q., &amp; Miller, M. (2013). Communication and the healthy work environment: nurse </div><div>       managers' perceptions. <em>The Journal Of Nursing Administration</em>, <em>43</em>(5), 266-273. <br>       doi:10.1097/NNA.0b013e31828eeb3c</div><div>Marx, M. (2014). Examining the structural challenges to communication as experienced </div><div>       by nurse managers in two US hospital settings. <em>Journal of Nursing Management</em>, <em>22</em>(8), 964-973. <br>       doi:10.1111/jonm.12091</div><div>McKibben, L. (2017). Conflict management: importance and implications. <em>British Journal </em></div><div>       <em>of Nursing</em>, <em>26</em>(2), 100-103.</div><div>Morris, D., &amp; Matthews, J. (2014). Communication, Respect, and Leadership: Interprofessional </div><div>       Collaboration in Hospitals of Rural Ontario. <em>Canadian Journal of Dietetic Practice &amp; Research</em>, <br>       <em>75</em>(4), 173-179. doi:10.3148/cjdpr-2014-020</div><div>Plonien, C. (2015). PERIOPERATIVE LEADERSHIP. Using personality indicators to  </div><div>       enhance nurse leader communication. <em>AORN Journal</em>, <em>102</em>(1), 74-80. doi:10.1016/j.aorn.2015.05.001</div><div>Rouse, R. A., &amp; Al-Maqbali, M. (2014). Identifying nurse managers' essential </div><div>        communication skills: an analysis of nurses' perceptions in Oman. <em>Journal of Nursing Management</em>, <em>22</em>(2),          <br>       192-200. doi:10.1111/jonm.12222</div><div>Timmins, F. (2011). Managers' duty to maintain good workplace communications skills. </div><div>      <em>Nursing Management - UK</em>, <em>18</em>(3), 30-34.</div><div>Wagner, J., Bezuidenhout, M., &amp; Roos, J. (2015). Communication satisfaction of </div><div>      professional nurses working in public hospitals. <em>Journal of Nursing Management</em>, <em>23</em>(8), 974-982. <br>      doi:10.1111/jonm.12243</div><div> </div><div> </div>]]></description>
         <enclosure url="" />
         <pubDate>2017-03-28 16:09:32 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163181289</guid>
      </item>
      <item>
         <title>Conclusion</title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163185951</link>
         <description><![CDATA[<div>An effective aspect of communication is being open, this has been found to allow staff and adjacent coworkers to freely speak without being judged or ridiculed. Effective communication is crucial in a team consisting of managers of different levels and staff working on the unit as well. The collaboration between everyone is what can lead to an effective team function.  The nursing staff should stay open minded and work with management on any changes. As long as the staff nurses adheres to any changes and speaks up if they have an issues, they are doing their part of the communication. The nurse manager is in control of effective communication and leads the team to success.</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-03-28 16:22:44 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163185951</guid>
      </item>
      <item>
         <title></title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163189044</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://padletuploads.blob.core.windows.net/prod/187096777/e5822d8b5439640c11f5a49ae13a58f5/77be83145bb40ed93f4cf705ba521692.jpg" />
         <pubDate>2017-03-28 16:30:34 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163189044</guid>
      </item>
      <item>
         <title></title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163192473</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://padletuploads.blob.core.windows.net/prod/187096777/d24cd2c0156ab0a644bacaafc09794fe/communication_as_a_tool_for_motivation_13_638.jpg" />
         <pubDate>2017-03-28 16:40:13 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163192473</guid>
      </item>
      <item>
         <title></title>
         <author>sousac93</author>
         <link>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163193574</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=UE9-NITUt74" />
         <pubDate>2017-03-28 16:43:23 UTC</pubDate>
         <guid>https://padlet.com/sousac93/gbmo38a7rd7w/wish/163193574</guid>
      </item>
   </channel>
</rss>
