(1) What do you do now in terms of supplier relationships by James Allen https://padlet.com/JAllenSalford/gaz47j11s6km Northern Collaboration Learning Exchange, 4th December 2017 en-us 2017-11-24 11:09:18 UTC 2025-11-04 19:07:36 UTC hello@padlet.com What are your top 3 tips for successful supplier relationships? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210391445 UOM: Articulate what you want from the supplier and always remember that you are the customer (and remember your USP); understand the suppliers environment and concentrate on win win solutions; establish rules and templates to govern each aspect of supplier relationships]]> 2017-11-27 13:55:19 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210391445 How do you prepare for a supplier meeting? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210393576 UOM: o Establish a template for articulating what you want from suppliers o Establish a preparation checklist

]]> 2017-11-27 13:58:57 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210393576 How do you articulate your unique value as a customer? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210394442 UOM: Create a position statement, with 4 main themes, listing what makes your institution a customer that suppliers would love to deal with.

]]> 2017-11-27 14:00:18 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210394442 What steps have you taken to understanding the suppliers’ perspective? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210394678 UOM: o   Gain an understanding of their business environment (how the business works, how prices are established, future developments etc); o   Gain a better understanding of your supplier representatives (what is their remit, how is their performance gauged, what are their press points, e.g. end of calendar year for performance bonuses?)
o  Articulate what the supplier wants from the meeting (what is their ideal outcome etc)

]]> 2017-11-27 14:00:39 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210394678 What are your rules of engagement for supplier relationships/negotiations? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210394866 UOM: o All information must be exchanged 48 hours before meetings o   Terms of the meeting must be discussed beforehand (What is the point of the meeting?) o   Establish a fixed running time for meeting and stick to it. Have a stock of phrases available to terminate the meeting when you need to / avoid being rushed into a decision. o   Don't be outnumbered - limit how many people are coming, identify what  their roles are and what authority they have to make decisions ]]> 2017-11-27 14:00:59 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210394866 Do you have any models for identifying good value/good service with suppliers? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210395588 2017-11-27 14:02:09 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210395588 What steps do you take to help suppliers to help you? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210395966 UOM: Establish case studies, celbrating any successes you have enjoyed with the supplier o  Present at supplier organised conferences
o  Host supplier days at your institutiono   Become early adopters for new processes.

]]> 2017-11-27 14:02:45 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210395966 How and where do you record the outcomes of your supplier meetings? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396143 UOM: o   Establish  a review checklist
o  Decide where the outcomes of your meetings are to be recorded o Identify things you would like to see done differently by your next meeting / issues you want resolved 
]]> 2017-11-27 14:03:00 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396143 How do you manage relationships with suppliers in-between meetings? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396281 2017-11-27 14:03:13 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396281 What do you do when relationships with suppliers sour? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396428 2017-11-27 14:03:26 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396428 How do you manage the relationship with suppliers whose content is viewed by academics as a ‘must have’? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396537 2017-11-27 14:03:37 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396537 What are the positive and negative aspects of personal relationships with suppliers? JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396783 2017-11-27 14:03:58 UTC https://padlet.com/JAllenSalford/gaz47j11s6km/wish/210396783 See also... JAllenSalford https://padlet.com/JAllenSalford/gaz47j11s6km/wish/212617776        

(2) What we would like supplier relationships to look like in the future?

  
(3) Next steps: what could institutions do to bring this about; what could NC do to bring this about? 
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