Thank you and Have a Nice Day.

• They gave the rules and regulations form to sign.

• I received the welcome kit from the office staff.

- The office staff bring me to meet the DSA (Digital Sport Arena) Supervisor to work in DSA for few hours to replace the another staff.

• DSA Supervisor introduce me to the staffs.

• Gave the instructions about the work (how to use the apps to purchase tickets, how many games are there, explain the rules and more).

2pm- Shift me to City Walk Department.

• Welcome from staffs and introduce myself to staffs.

• Work in Immersive Winterland (explain about the place and what to do).

5.30pm- Logged off myself from City Walk.

• Gave me position in Bowl America

• Learnt the opening process, how to purchase tickets and know the rules.

5pm- Shift to work same place which is Immersive Winterland.

• Work in background of Immersive Winterland which is in playground.

11pm- Logged off myself from City Walk.

• Work in Immersive Winterland also but different position which is 7D cinema.

• Learnt about how to operate the 7D cinema and know the rules and regulation in cinema.

11pm- Logged off myself from City Walk.

• Work on check point of Immersive Winterland.

• Learnt the rules and regulations, how to purchase the tickets in online and how to record the sales in paper notes.

• Teach the instructions and explain the place to new staff as part timer which the first day for her.

11pm- Logged off myself from City Walk.

Not feeling well

• Work in London Village

• Learnt how to purchase tickets online, cash and card and the rules and regulations.

• Learnt how to interact with customers.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing

• Work in 7D cinema of Immersive Winterland.

• Operate, monitor and inspect rides for safety.

11.00pm- Logged off myself from City Walk.

• Attend short briefing with my teams.

• Work in 7D cinema of Immersive Winterland too.

• Did cleaning orderly work area.

• Operate the rides according to safety protocols.

11.00pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

11.00pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

11.00pm- Logged off myself from City Walk.

• Join the short briefing

• Work in check point of Immersive Winterland.

• Did the basic cleaning routine

• Provide customer service with explain about the places and gave assistance.

11.00pm- Logged off myself from City Walk.

• Attend short briefing with my teams

• Work in check point of Immersive Winterland.

• Help the customers to explain the packages or pricing and help to purchase tickets.

4.00pm- Attend the motivation training session which that arranged by the management.

6.00pm- Again me went back to the same position.

11.00pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

9.15 am- Logged in myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Attend short briefing with my teams.

• Work in check point of Immersive Winterland.

• Help the customers to explain the packages or pricing and help to purchase tickets.

• Treat many customers for this day because of public holiday (Hari Raya).

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in Bowl America.

• Did overall cleanliness routine such as swiping and moping floors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Work in London Village.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing

• Work in London Village.

• Did the basic cleaning routine

• Provide customer service with explain about the places, rules and gave assistance.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Work in Bowl America.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

• Open the lanes for the customers to play the games.

5.30pm- Logged off myself from City Walk.

• Short Briefing

• Work in check point of Immersive Winterland.

• Help the customers to explain the packages and how to purchase tickets.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in check point of Immersive Winterland also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village.

• Did overall cleanliness routine such as swiping and moping floors.

• Treat the customers to help to purchase the tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did overall cleanliness routine such as swiping, moping floors and wiping the mirrors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in check point of Immersive Winterland.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

11.00 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in Immersive Winterland also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

11.00 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village.

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Work in Bowl America.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

• Open the lanes for the customers to play the games.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing

• Work in London Village.

• Did the basic cleaning routine

• Provide customer service with explain about the places, rules and gave assistance.

5.30pm- Logged off myself from City Walk.

9.15am- Logged in myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did overall cleanliness routine such as swiping, moping floors and wiping the mirrors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

• Treat so many customers due to the public holiday (Labor Day).

5.30pm- Logged off myself from City Walk.

• Join the short briefing before start the work.

3.00 pm

• Work in 7D Cinema of Immersive Winterland for few hours only.

• Operate the rides according to safety protocols.

4.30pm

• Gave me work position in Coconut Trampoline.

• Learnt about how to operate the Trampoline and know the rules and regulations of this game.

• Operate the rides according to safety protocols.

11.00 pm- Logged off myself from City Walk.

• Join the short briefing.

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Attend short briefing with my teams.

• Work in check point of Immersive Winterland.

• Help the customers to explain the packages or pricing and help to purchase tickets.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in checkpoint of Immersive Winterland also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village.

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Work in Bowl America

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

• Did the closing process such as switch on the lights, airconds and close the lanes.

11.00pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Work in Bowl America.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

• Open the lanes for the customers to play the games.

11.00pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Get my work position for the day is in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did overall cleanliness routine such as swiping, moping floors and wiping the mirrors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

• Help to took videos for marketing team about the school holiday promotion contents in Snow Village.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing

• Work in Snow Village.

• Did the basic cleaning routine

• Provide customer service with explain about the places, rules and gave assistance.

5.30pm- Logged off myself from City Walk.

• Short briefing with my teams.

• Get my work position for the day is in check point of Immersive Winterland.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing.

• Work in London Village

• Learnt the new packages of knowledge, especially for school holidays such as holiday bundle, RM10 offer for Immersive Winterland once enter Digital Sport Arena and free entry for London Village when go to waterpark.

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

9.15 am- Logged in myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Promote and explain the new package of attraction which is holiday bundle to customers.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

• Gave flyers of holiday bundle to customers for promotion purpose.

5.30pm- Logged off myself from City Walk.

• Attend short briefing with my teams.

• Work in check point of Immersive Winterland.

• Help the customers to explain the packages or pricing and help to purchase tickets.

11.00 pm- Logged off myself from City Walk.

• Short briefing

• Work in London Village.

• Did the basic cleaning routine

• Provide customer service with explain about the places, rules and gave assistance.

5.30pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Work in London Village.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Get my work position for the day is in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village.

• Did overall cleanliness routine such as swiping and moping floors.

• Treat the customers to help to purchase the tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did overall cleanliness routine such as swiping, moping floors and wiping the mirrors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Attend short briefing with my teams.

• Work in London Village.

• Learnt the new self kiosk which must download the I City Superapp to purchase the ticket.

• Help the customers to explain the places or pricing and help to purchase tickets.

05.30 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village.

• Provide customer service to customers including answer questions and provide assistance.

11.00 pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams

• Work in Bowl America

• Did the opening process such as switch on the lights, airconds, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did overall cleanliness routine such as swiping, moping floors and wiping the mirrors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in checkpoint of Immersive Winterland also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

• Learnt to interact with the customers.

5.30 pm- Logged off myself from City Walk.

• Join the short briefing before start the work.

• Get my work position in Coconut Trampoline.

• Did the opening process.

• Did the cleaning routine.

• Operate the rides according to safety protocols.

• Did the closing process.

11.00 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in check point of Immersive Winterland.

• Did the basic cleaning routine

• Provide customer service with explain about the places and gave assistance.

5.30 pm- Logged off myself from City Walk.

• Join the short briefing with my teams.

• Work in Bowl America.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

• Open the lanes for the customers to play the games.

• Did the closing process.

• Did the daily sales report through Whatsapp.

11.00 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Attend short briefing with my teams.

• Work in check point of Immersive Winterland.

• Help the customers to explain the packages or pricing and help to purchase tickets.

11.00 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in check point of Immersive Winterland.

• Did the basic cleaning routine

• Provide customer service with explain about the places and gave assistance.

11.00 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in Immersive Winterland also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30 pm- Logged off myself from City Walk.

• Join short briefing

• Work in Bowl America

• Did the opening process such as switch on the lights, air conditioner , open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams

• Work in Bowl America

• Did the opening process such as switch on the lights, air conditioner, open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did overall cleanliness routine such as swiping, moping floors and wiping the mirrors.

• Treat the customers to help to purchase the tickets and answer the questions.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Short briefing with my teams.

• Work in Bowl America.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

• Open the lanes for the customers to play the games.

• Did the closing process.

• Did the daily sales report through Whatsapp.

• Report the defects of Bowling in Whatsapp group.

11.00 pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Gave me work position in London Village also.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets and answer the questions.

5.30pm- Logged off myself from City Walk.

• Join short briefing with my teams

• Gave me work position in Red Carpet

• Learnt the opening process such as know the place to switch on the lights and air conditioners.

• Learnt the price and rules and regulations of this place.

5.30 pm- Logged off myself from City Walk

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process such as switch on the lights, air conditioner , open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing

• Gave me work position in Bowl America also

• Did the opening process

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing

• Work in London Village

• Did basic cleaning routine such as swiping the floor and wiping the mirrors.

• Provide customer service to customers including answer questions and provide assistance.

5.30 pm- Logged off myself from City Walk.

• Join short briefing

• Work position in Bowl America.

• Did basic cleaning routine.

• Provide customer service to customers including answer questions and provide assistance.

• Open the lanes for the customers to play the games.

• Did the closing process such as turn off all the lights, tv screens, lanes machines and air conditioners.

• Did the daily sales report through Whatsapp.

• Report the defects of Bowling in Whatsapp group.

11.00 pm- Logged off myself from City Walk.

• Attend the short briefing with my teams.

• Get my work position for the day is in London Village.

• Did overall cleanliness routine.

• Treat the customers to help to purchase tickets, answer the questions and gave assistance.

5.30 pm- Logged off myself from City Walk.

• Short briefing

• Work in Bowl America

• Did the opening process

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Join the short briefing with my teams

• Gave me work position in Bowl America also.

• Did the opening process

• Test the lanes to check if they are in good condition.

• Did overall cleanliness process.

• Provide the customer service to purchase the tickets and gave assistance about the games.

• Opening the lanes for the customers who buy the tickets.

5.30pm- Logged off myself from City Walk.

• Short briefing

• Today's position of work is in London Village

• Provide customer service to customers including answer questions and provide assistance.

• Did the closing process

11.00 pm- Logged off myself from City Walk.

• Last day of my internship in I City.

• Attend the short briefing with my teams.

• Work in Bowl America

• Did the opening process such as switch on the lights, air conditioner , open the lanes and play the music.

• Test the lanes to check if they are in good condition.

• Did daily cleaning process.

• Help the customers to purchase the tickets and gave assistance.

• Opening the lane games for the customers who buy the tickets.

• I didn't expect that my colleagues gave gifts for me because of my last day of internship period in I City.

5.30pm- My last logged off myself from City Walk.