IB1ABC Ladies Loyalty and Interaction by George Szanto https://padlet.com/crmteam0/g7nzro4fjjsi Made with a curious mind en-us 2017-12-03 17:46:49 UTC 2025-11-26 12:32:00 UTC hello@padlet.com https://padletuploads.blob.core.windows.net/prod/17231419/8d60a119a4a361f2b27917d252fca052/Logo_26_Fontys_paars_EN.jpg How can people interact with your online presence? crmteam0 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626637 There are numerous ways that people can interact with your online web properties, channels. Please list 1 - 2 types of interactions possible online. What are the advantages and disadvantages of your suggested means of interaction?]]> 2017-12-03 17:46:49 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626637 How do you create loyalty among your online customers? crmteam0 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626638 What is "online" loyalty? 
What are common methods employed?  
Are some types of loyalty tactics better or worse for certain types of websites, online services, or websites that sell products? ]]> 2017-12-03 17:46:49 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626638 Timing crmteam0 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626640 For this Padlet you have 8 minutes to try to post 2 contributions.  One for the Loyalty column and one for the Interaction column.  Then random students will be called upon for 7 minutes to explain the posts and to lead a class discussion. The link to the next Padlet is here below in the next post.]]> 2017-12-03 17:46:49 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626640 Off to the last Padlet for today crmteam0 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626641 Follow this link to our last interaction today https://padlet.com/crmteam0/bfk581pktjtg]]> 2017-12-03 17:46:49 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212626641 call me: 0613344017 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212776789 2017-12-04 10:41:50 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212776789 https://www.helpscout.net/customer-loyalty/ izasspam https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212779617 2017-12-04 10:51:38 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212779617 https://www.entrepreneur.com/article/226064 izasspam https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212779655 2017-12-04 10:51:47 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212779655 if you continue to shop at the same website, you can get discounts or other advantages when you purchase other things/items on that same website 3877481 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212780363 2017-12-04 10:54:58 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212780363 have an online customer service via a live chat 3877481 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212780668 2017-12-04 10:56:21 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212780668 make sure that online buying goes smoothly, and there is no problem between paying and getting the product/service sarahm_frieling https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212782697 2017-12-04 11:04:14 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212782697 https://www.helpscout.net/customer-loyalty/ ninakonings https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212782770 2017-12-04 11:04:34 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212782770 https://articles.bplans.com/8-ways-create-real-customer-loyalty/ iah_wouters https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212782940 2017-12-04 11:05:14 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212782940 ShannenvdG https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783013 http://themthdegree.com/branding/building-brand-loyalty/]]> 2017-12-04 11:05:28 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783013 http://www.evergage.com/blog/what-is-online-customer-loyalty/ denitsamp https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783044 2017-12-04 11:05:35 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783044 How to increase customer loyalty online? christelschafer95 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783048 https://socialtriggers.com/customer-loyalty-online/]]> 2017-12-04 11:05:36 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783048 a_tifigiu https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783164 https://www.google.nl/amp/s/articles.bplans.com/seven-creative-ways-to-engage-with-your-customers-online/amp/]]> 2017-12-04 11:05:58 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783164 ShannenvdG https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783182 Make a community website where customers as wel as employees can make posts and interact with each other]]> 2017-12-04 11:06:03 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783182 Respond to people on social media yusuf_z2000 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783231 2017-12-04 11:06:13 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783231 http://smallbusiness.chron.com/interactive-marketing-methods-61959.html denitsamp https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783983 2017-12-04 11:09:15 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212783983 mahboubeh_j64 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784075 You won’t always be able to see customers face-to-face, and nowadays in many instances you won’t even hear a customer’s voice.

That doesn’t exempt you from the need to be able to read the customer’s emotional state and intentions. This skill is essential because you don’t want to lose a customer because of miscommunication.

Wherever possible, look, listen and read for subtle clues about the customer’s current mood, patience level, personality, etc. This will go far toward keeping your customer interactions positive.

]]> 2017-12-04 11:09:37 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784075 Offering customer service by social media (e.g. Facebook chat, Twitter, Whatsapp) christelschafer95 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784170 2017-12-04 11:09:57 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784170 Provide great customer service agbonkonkonfa https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784380 2017-12-04 11:10:44 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784380 mahboubeh_j64 https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784665
  • Setting a goal for customers to achieve
  • Deciding what the action will be to progress
  • Pitching the artificial advancement as a bonus

    • ]]>     2017-12-04 11:11:53 UTC https://padlet.com/crmteam0/g7nzro4fjjsi/wish/212784665