My sublime canvas by Karleen Scott https://padlet.com/karleenscott/g3s7k2rrvv8 Made with mirth en-us 2017-11-27 21:29:23 UTC 2017-12-07 02:37:39 UTC hello@padlet.com Managing Service Organizations karleenscott https://padlet.com/karleenscott/g3s7k2rrvv8/wish/210678603 Tell me about your experience learning M.S.O.]]> 2017-11-27 21:45:09 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/210678603 9 https://padlet.com/karleenscott/g3s7k2rrvv8/wish/210724148 2017-11-28 02:17:57 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/210724148 Response https://padlet.com/karleenscott/g3s7k2rrvv8/wish/210956452 I had my reservations about what the course would entail as I perceived service as mere abstract concept that is apart of business tranactions.

The course enlightened and clarified major misconceptions about service and how it impacts any organization.

The biggest surprise was that there are indeed service organizations - which was later clarified by explaining the component, characteristics as well as impacts of service.

The content of the course in entirety can teach any business how to use service to increase profitability, customer experience, navigate challenges and take advantage of opportunities.


 ]]> 2017-11-28 15:32:37 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/210956452 https://padlet.com/karleenscott/g3s7k2rrvv8/wish/211208354 2017-11-28 23:15:21 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/211208354 https://padlet.com/karleenscott/g3s7k2rrvv8/wish/211235621 2017-11-29 02:36:48 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/211235621 MSO https://padlet.com/karleenscott/g3s7k2rrvv8/wish/211236025 The course has enlightened me on how to maintain good customer services offered in an organization and how to handle the challenges that will be encounter while managing these services. ]]> 2017-11-29 02:40:03 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/211236025 This course broadened my knowledge about how a business really succeed with all the supporting reasons and also the entire set up of it, i always knew location was a factor but i learned all the other factors that contribute to the success of a business and going forward i also know the ways in which a project can be managed and also the importance of customer service :) miss i learnt alot trust me https://padlet.com/karleenscott/g3s7k2rrvv8/wish/212664742 Monique Whilby 

]]> 2017-12-03 22:28:29 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/212664742 https://padlet.com/karleenscott/g3s7k2rrvv8/wish/213545801 2017-12-06 00:16:09 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/213545801 Ms i learnt a lot about services organisation and customer service. i enjoyed each of your class as i always come hoping to learn something new. ooh by the way you should do that quiz thing more often with students that u play in 3t. (asking questions and we answering that was fun) . Tanya Wizzart Morgan tanyawizzart https://padlet.com/karleenscott/g3s7k2rrvv8/wish/213965258 2017-12-07 02:28:07 UTC https://padlet.com/karleenscott/g3s7k2rrvv8/wish/213965258