https://padlet.com/willia20s/g2wf48b6qnqd en-us 2019-02-13 10:29:23 UTC 2019-02-13 13:39:29 UTC hello@padlet.com https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782864 - Ask them politely to move the case back into the over head locker
-Ask if they want you t do it for them
- If they don't ask again and inform why it has to be there, in case people trip over them or in case of any emergence, it would be in the way of the isle  ]]> 2019-02-13 13:32:03 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782864 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782871 I would ask her politely if its okay to place under or above for take off and landing but she can have out when the seat belt is off as long its not blocking and exits or aisles ]]> 2019-02-13 13:32:04 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782871 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782888
-  Begin by kindly asking the lady to move the bag from under the seat. 
- Explain to the passenger that this is not safe and should be stowed away as explained in the safety briefing
-  Give an offer to the passenger that you will stow the bag for her making sure it is in a safe place for take off. ]]> 2019-02-13 13:32:06 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782888 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782892 politely ask them to put the bag in the overhead looker for the duration of the take off and landing and any other time the seat belt sign is on due t it being a safety risk if kept were it is as it can move. ]]> 2019-02-13 13:32:07 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782892 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782933 I'm afraid Sir you will need to pop it up there for take off, if anything were to happen you may trip on it. When the fasten seat belt sign switches off you can place it back there for him, but when we land it will need to go back up in the locker. ]]> 2019-02-13 13:32:14 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330782933 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783142 star with - informing the pilot has switched the seat belt sign on so please can you return to your seat this is to ensure your own safety as well as others around you. ]]> 2019-02-13 13:32:47 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783142 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783237 I would advise him to take his seat and fasten his seat belt as he may get injured during the turbulence. If he starts to get irritated I would show empathy and be understanding of his situation but I would carry of advising that taking a seat would be a lot safer at that moment in time. If there was a free seat near the toilet I would allow him to take a seat there as it is easier for him when it is over. Hopefully he will listen and take a seat.]]> 2019-02-13 13:33:03 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783237 294317 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783338 I would start by informing them that we are descending and the passenger seat belt sign has been switched on and that in the interest of their own safety they must return to their seat]]> 2019-02-13 13:33:19 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783338 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783376 I would ask politely to wake her child up so we can put on the child safety belt just in case of any dangerous situation. Explaining to the mother it's better off for the safety of the child just in case of any matter that may occur. ]]> 2019-02-13 13:33:25 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783376 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783396 2019-02-13 13:33:29 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783396 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783487 -Kindly explain the policy and the health and safety reasons as to why the window must be open.
- Offer a toy,cookie as a distraction of the child opening and closing the window.]]> 2019-02-13 13:33:43 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783487 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783843 For your safety sir, I recommend that you sit back in your seat as we are going to experience bumpy turbulence, I'm sure you don't want to start your holiday in A&E. When the seat belt sign gets switched off I'll keep it locked for you so you can come straight back and use it. ]]> 2019-02-13 13:34:32 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330783843 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784366 Approach the passenger and ask him politely to place the small suitcase back in the overhead locker, inform him of why it is required that no luggage or obstructions are allowed within the aisle, as people may want to get past, or may trip but also inform him that as we are coming in to land and will start to desend thet suitcase is very lijkely to roll down the isle to the front of the plane.]]> 2019-02-13 13:35:48 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784366 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784461 You should inform the customer in a polite manner that the suitcase will pose as an obstruction in the event of an emergency so it should be stored in the overhead locker for safety during landing. ]]> 2019-02-13 13:36:02 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784461 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784579 - Kindly explain to the passenger the situation again as this is a safety hazard
- Ask the man to take his seat letting him know he will be able to return back to the toilet when the signs go back off. ]]> 2019-02-13 13:36:18 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784579 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784585 Hello sir, I'm afraid your suitcase will need to in the overhead locker for landing as it could get in the way in an emergency, other passengers need to move about as well, thank you.]]> 2019-02-13 13:36:18 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784585 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784629 i would advise him to take a sea as safety pro-cation due to turbulence and he may go straight back up once the seat belts signs go on.]]> 2019-02-13 13:36:25 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784629 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784770 -Kindly advise the parent that they should put their luggage under the seat in front or in the overhead locker as part of the policy and health and safety procedures about the reason behind it.

- Insist that you would out their heavy luggage in the overhead cabin for them?]]> 2019-02-13 13:36:45 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784770 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784789 I would politely ask the customer to put the bag back jut for the duration of take off and after take off he can rest his feet elsewhere ]]> 2019-02-13 13:36:49 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330784789 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330785365 I would wake them up and inform them that we are landing and to ensure their seat belt is fastened and baggage put away]]> 2019-02-13 13:38:15 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330785365 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330785411 I would politely ask her to put her bag back up in the over head lockers and she can take it back out when we are in the air ]]> 2019-02-13 13:38:22 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330785411 https://padlet.com/willia20s/g2wf48b6qnqd/wish/330785419 Nicely shake them to wake them up to inform we are landing and seat belts need to be on ]]> 2019-02-13 13:38:23 UTC https://padlet.com/willia20s/g2wf48b6qnqd/wish/330785419