Considering all the library services we offer, answer the questions below: by Marjorie Leta https://padlet.com/marpe55081/fzx7fp0tr135lo5w Click the + sign under each column to contribute your anonymous responses. To view services padlet: https://padlet.com/marpe55081/aug1kydv58norjjo en-us 2021-02-04 17:08:12 UTC 2021-04-15 21:42:34 UTC hello@padlet.com https://padlet.net/icons/png/1f9e9.png Curbside service https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393354341 2021-04-07 20:52:28 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393354341 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393354402 Assisting students]]> 2021-04-07 20:52:30 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393354402 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393354828 Provide caring service ]]> 2021-04-07 20:52:42 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393354828 public computers https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355215 2021-04-07 20:52:51 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355215 Listen to the students frustrations and needs. https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355250 2021-04-07 20:52:52 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355250 Newspapers https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355287 2021-04-07 20:52:53 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355287 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355400 Assisting students to the best of our abilities ]]> 2021-04-07 20:52:56 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355400 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355621 Public access because we have zero support to assist them]]> 2021-04-07 20:53:02 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355621 Assisting other departments with distribution and collection from students https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355964 2021-04-07 20:53:10 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393355964 Promote library services to faculty and students https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393356648 2021-04-07 20:53:29 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393356648 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393356662 Knowing services better ]]> 2021-04-07 20:53:29 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393356662 audiobooks https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393357271 2021-04-07 20:53:45 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393357271 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393357402 Better weekend support, be it staff or security presence ]]> 2021-04-07 20:53:49 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393357402 cultural sensitivity https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393358625 2021-04-07 20:54:23 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393358625 Serving the community borrows, we don't know they could become students. https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393358718 2021-04-07 20:54:25 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393358718 and awareness https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393359223 2021-04-07 20:54:39 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393359223 Reach out to students through channels other than classes, such as club presentations. https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393359729 2021-04-07 20:54:50 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393359729 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393360128 A more well rounded online collection. Reserves are great but it'd be even better if we could purchase some of the most used books to have online. This is said without being privy to Covid-related changes to the catalog, but we really need to get away from the mostly-physical book model and provide more online resources for students who can't make it to the library all the time. ]]> 2021-04-07 20:55:01 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393360128 Textbook reserve access https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393361598 2021-04-07 20:55:39 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393361598 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393362117 Cross training]]> 2021-04-07 20:55:54 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393362117 clearer communication https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393362329 2021-04-07 20:56:00 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393362329 Community access to computers -- seems like a public library service. https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393362494 2021-04-07 20:56:04 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393362494 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393366788 Librarian to Staff communication and vice versa. The gap between the two departments is HUGE and frustrating. ]]> 2021-04-07 20:57:50 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393366788 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393366810 Training in other areas of the Library]]> 2021-04-07 20:57:50 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393366810 First point of contact for the campus (in many cases) https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393368623 2021-04-07 20:58:34 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393368623 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393368958 A full-time Library Assistant is needed at Red Mountain. The Temps are doing a great job, but some things are falling through the cracks




]]> 2021-04-07 20:58:42 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393368958 Personal Responsibility https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393378443 Be where you're scheduled. Do the assigned task you're given. Don't shirk responsibility on the small stuff, be it shelving or shelf reading. Those are important and it's insanely frustrating some think it's beneath them. We're here for the students, to help them the best way we know how. No jobs are beneath us.]]> 2021-04-07 21:02:39 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393378443 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393388054 It's not really our fault or in our control but boy it'd be nice to have an ITS person around more to help. They've dumped signing up community users on us and trying to troubleshoot MEIDs and their accounts is very difficult, especially when most of us don't have that level of access.]]> 2021-04-07 21:05:50 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393388054 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393391518 Social worker at Southern and Dobson. If we're going to invite the public in, most of us just aren't trained for the level of help they need. They don't utilize the librarians (and some have turned them away) so circ staff are left holding the (often times abusive) bag. I *want* to help the people who are usually the most vulnerable but we just don't have the staff right now, or the training. https://www.kdrv.com/content/news/Jackson-County-Library-Services-brings-on-staff-social-worker-574138491.html]]> 2021-04-07 21:07:10 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393391518 Consistent Customer Service https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393432531 Consistent service and adhering to library policies at all times. Students and library users get very irritated when one staff member does something for them but another staff member tells them it's against policy. We all need to follow policy because some of us don't enjoy having to call the police because a student got in our face to scream about free printing (just an example). We have these policies in place for a reason and if one person gives in, we all feel the impact. ]]> 2021-04-07 21:24:34 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393432531 Better discovery service https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393455761 I could be out of the loop and maybe the process is better now but trying to assist a student with ILL is a nightmare. I was shocked we don't have a better, faster, more user-friendly way to invite students to request articles. It's a pretty huge service at other libraries and we keep it hidden away. ]]> 2021-04-07 21:35:45 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393455761 Departmental Outreach https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393484372 We really need to make sure student services has correct library information (like a reference sheet or training or something). Also we really need to control what is said on campus tours because I've heard them say incorrect/derogatory things about the library on tours. Let's work with them to give the tour of the library ourselves if we don't already do it.]]> 2021-04-07 21:50:31 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393484372 Makerspace or something interactive https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393541865 It'd be neat to have some kind of 3D printing corner or Makerspace area. I know, there's a lot that goes into these types of things but it's just a thought. It provides us with something dynamic to have for students to use. ]]> 2021-04-07 22:22:59 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393541865 https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393569391 Love all of our Covid activities. Curbside, laptop checkouts, reserves scanning. Looking forward to seeing how this influences services post-pandemic. ]]> 2021-04-07 22:40:26 UTC https://padlet.com/marpe55081/fzx7fp0tr135lo5w/wish/1393569391