Open Discussion 1: What are the critical success factors in this industry？ by Xin Weng https://padlet.com/xinwe559/fyqzt6041qn2slib en-us 2023-10-04 22:38:29 UTC 2023-10-05 08:26:39 UTC hello@padlet.com https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733522690 Finding new markets. The competitors with highest turnover also has the highest differentiation of products, in order to grow, DP needs to look at alternative products and not only in their current niche. ]]> 2023-10-05 08:19:20 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733522690 https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733522771 DP has moved far down the experience curve as they’ve focused on craftsmanship for almost five decades. This adds enormous value to how they’re seen by their customers. Their recent ability to increase volume and output dramatically without having to increase the size of the production floor has become a new success factor.]]> 2023-10-05 08:19:23 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733522771 https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523323 DP has such expertise, experience, and craftsmanship that makes them
niche but is also a critical success factor since they are either valued by customers or provide significant advantage in terms of cost]]> 2023-10-05 08:19:47 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523323 Our CSFs https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523580 - Quality and communication
- Customer relationship
- Customization
- Product and service
- Complaint managemen
- Process (lead time management, lean)
- Strategic management
]]> 2023-10-05 08:19:58 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523580 Customers should see the value in DPs crafts https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523680 It is important that the customers see the value in the doors because they are expensive. To exceed the expected value customers have will be crucial for success, especially because they are expensive and because DP lives on their reputation. ]]> 2023-10-05 08:20:04 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523680 Product and services --> Customizations (match segment needs). Security - Fireproof, waterproof, environmental friendly innovation. https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523706 2023-10-05 08:20:06 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523706 https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523944 Sufficient Market Size
Customized Personalized Products
Excellent Customer Service and Cost Management]]> 2023-10-05 08:20:16 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733523944 https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733524273 In this context it’s the combination of factors such as craftsmanship and brand reputation. These factors would not necessarily be successful on their own, but in combination it has resulted in DP’s success.]]> 2023-10-05 08:20:32 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733524273 Relationships, long term relationships with suppliers (!) and customers (!) but also employees https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733524687 2023-10-05 08:20:50 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733524687 Partnership & Customer service https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733525964 Important to keep everyone happy and for increasing market shares in the future. ]]> 2023-10-05 08:21:48 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733525964 Managing and reducing lead time. Deadlines! https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733526323 2023-10-05 08:22:05 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733526323 Managing customer complaints, good service. Both pre and post sales https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733526714 2023-10-05 08:22:25 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733526714 Keeping and passning on knowledge https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733527525 Not being reliant on a few key persons, this is key in order to establish an understanding of workflow of the whole workforce, also to enable participation and development in day-to-day operations. ]]> 2023-10-05 08:23:05 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733527525 Success Factors https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733527778 We believe creating a sales team would be ideal guven their current goal of increasing their market share. They already increased their productive capacity, but it makes no sense being able to produce more if they are not able to sello more. The market is stabilizing and obtaining new customers is more difficult, therefore, the decision of creating a sales force has now become a critical success factor.]]> 2023-10-05 08:23:15 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733527778 Increase market shares https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733528038 DP are in the maturity stage and increase market shares will be crucial to increase profitability and reduce costs. ]]> 2023-10-05 08:23:28 UTC https://padlet.com/xinwe559/fyqzt6041qn2slib/wish/2733528038