MII International Claims Convention 2018 by MII Events Management https://padlet.com/MIIEvents/ICC270318 27 March 2018, Sime Darby Convention Centre en-us 2018-03-19 03:06:02 UTC 2018-03-27 09:35:41 UTC hello@padlet.com “Product liability claims investigation” - Keith Nygaard MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246324510 2018-03-27 00:53:31 UTC https://padlet.com/MIIEvents/ICC270318/wish/246324510 1.Product Liability Losses https://padlet.com/MIIEvents/ICC270318/wish/246326533 What was the most challenging product liability investigation in the region you have handled? What was difficult about it?]]> 2018-03-27 01:08:36 UTC https://padlet.com/MIIEvents/ICC270318/wish/246326533 2. https://padlet.com/MIIEvents/ICC270318/wish/246327295 In your presentation you spoke about 
1. negligent manufacture of the product;
2. negligent design of the product; and
3. negligent failure to warn.
Denying a claim depends on the evidence adduced and getting manufacturer’s and distributor’s cooperation is difficult. How do you overcome this]]> 2018-03-27 01:13:37 UTC https://padlet.com/MIIEvents/ICC270318/wish/246327295 3. Can a failure of a power plant rotor blades for a gas turbine be due to a manufacturing defect despite it going through the necessary rigid tests. How can u identify such failure is due to manufacturing defect https://padlet.com/MIIEvents/ICC270318/wish/246329015 2018-03-27 01:23:41 UTC https://padlet.com/MIIEvents/ICC270318/wish/246329015 4. Samsung S8 https://padlet.com/MIIEvents/ICC270318/wish/246329832 Any idea what was the size of the eventual product liability claims that arose from the Samsung S8 battery explosions?]]> 2018-03-27 01:28:36 UTC https://padlet.com/MIIEvents/ICC270318/wish/246329832 Manufacturer https://padlet.com/MIIEvents/ICC270318/wish/246332051 2018-03-27 01:43:35 UTC https://padlet.com/MIIEvents/ICC270318/wish/246332051 6. Burnt Equipment https://padlet.com/MIIEvents/ICC270318/wish/246332097 If an equipment is almost completely destroyed by fire caused by itself, how can you determine that the cause is manufacturing defects or not?]]> 2018-03-27 01:43:56 UTC https://padlet.com/MIIEvents/ICC270318/wish/246332097 https://padlet.com/MIIEvents/ICC270318/wish/246332636 How was the mva dry type transformer repaired onsite. What was done to reinstate it]]> 2018-03-27 01:47:42 UTC https://padlet.com/MIIEvents/ICC270318/wish/246332636 “Leveraging on the Latest Developments in the Malaysia Credit Reporting Services Industry.” - Ng Oy Moon MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246334619 2018-03-27 02:01:41 UTC https://padlet.com/MIIEvents/ICC270318/wish/246334619 1. BM report for Claims use https://padlet.com/MIIEvents/ICC270318/wish/246335281 I see a potential of using CBM credit info for claims use, to know claimants current financial standing. How uptodate is your information]]> 2018-03-27 02:06:50 UTC https://padlet.com/MIIEvents/ICC270318/wish/246335281 2. Fraud Detection https://padlet.com/MIIEvents/ICC270318/wish/246335703 Your fraud detection system: does it interface with ISM’s FIS for a more complete and holistic view of claims? Can you elaborate on how your system works?]]> 2018-03-27 02:09:56 UTC https://padlet.com/MIIEvents/ICC270318/wish/246335703 3. Are the verification and checking services provided by CBM available free of charge or are there subject to fees and charges https://padlet.com/MIIEvents/ICC270318/wish/246336583 2018-03-27 02:17:23 UTC https://padlet.com/MIIEvents/ICC270318/wish/246336583 4. Can we use CBM info for litigation purpose. https://padlet.com/MIIEvents/ICC270318/wish/246336681 2018-03-27 02:18:16 UTC https://padlet.com/MIIEvents/ICC270318/wish/246336681 https://padlet.com/MIIEvents/ICC270318/wish/246337042 5. Checking an individual’s information, does this not breach the PDPA?]]> 2018-03-27 02:20:48 UTC https://padlet.com/MIIEvents/ICC270318/wish/246337042 “Resilient Cities: Pathway to A More Sustainable Future” - Iqro Glentar MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246337685 2018-03-27 02:24:52 UTC https://padlet.com/MIIEvents/ICC270318/wish/246337685 https://padlet.com/MIIEvents/ICC270318/wish/246341324 National building regulations and design codes don’t always cater for buildings of the size and complexity we are now seeing proposed. Mixed occupancy developments, combining, for example, retail, office space, residential and hotel accommodation within the same building are increasingly common. Each of these occupancy types has its own requirements and brings its own challenges in managing risk. Shld building regulations]]> 2018-03-27 02:54:37 UTC https://padlet.com/MIIEvents/ICC270318/wish/246341324 https://padlet.com/MIIEvents/ICC270318/wish/246341936 Are energy and environmental buildings exposed to greater risk of fire? ]]> 2018-03-27 02:59:05 UTC https://padlet.com/MIIEvents/ICC270318/wish/246341936 If you in building on fire, you are in the middle, fire is rapidly spreading, you should go up, down or stay where you are. https://padlet.com/MIIEvents/ICC270318/wish/246342220 2018-03-27 03:01:14 UTC https://padlet.com/MIIEvents/ICC270318/wish/246342220 “Container Ship – Salvage/General Average Case Study” - Alex Pinto, MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246345860 2018-03-27 03:26:13 UTC https://padlet.com/MIIEvents/ICC270318/wish/246345860 If shipowner was found to have intentionally neglected to maintain the vessel, can General Average be declared if the shaft or any other parts be damaged due to wear and tear? https://padlet.com/MIIEvents/ICC270318/wish/246349228 2018-03-27 03:48:49 UTC https://padlet.com/MIIEvents/ICC270318/wish/246349228 “Risks in Marine Cargo – An Underwriters Prospective” - Mike Davies MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246351699 2018-03-27 04:09:21 UTC https://padlet.com/MIIEvents/ICC270318/wish/246351699 Disruptive Technology https://padlet.com/MIIEvents/ICC270318/wish/246353199 Any new technology in shipping that has helped imroved marine risks? Would not there have been technology to mitigate risks of grounding and collision?]]> 2018-03-27 04:22:59 UTC https://padlet.com/MIIEvents/ICC270318/wish/246353199 Ultra Large Container Vessels https://padlet.com/MIIEvents/ICC270318/wish/246353304 What additional risk do ULCV bear on hull and cargo underwriting?]]> 2018-03-27 04:24:09 UTC https://padlet.com/MIIEvents/ICC270318/wish/246353304 Do you have issues clarifying difference between marine cover vs machinery breakdown? https://padlet.com/MIIEvents/ICC270318/wish/246353707 2018-03-27 04:27:50 UTC https://padlet.com/MIIEvents/ICC270318/wish/246353707 https://padlet.com/MIIEvents/ICC270318/wish/246354814 Is it a good underwriting practice to include guarantee out-turn cover for bulk cargo?]]> 2018-03-27 04:38:39 UTC https://padlet.com/MIIEvents/ICC270318/wish/246354814 https://padlet.com/MIIEvents/ICC270318/wish/246355460 Can you explain cargo insurance and cargo liability.]]> 2018-03-27 04:45:47 UTC https://padlet.com/MIIEvents/ICC270318/wish/246355460 “Road Safety: Engineering and Research Perspective” - Ir. Mohd Rasid Osman MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246355697 2018-03-27 04:49:05 UTC https://padlet.com/MIIEvents/ICC270318/wish/246355697 Malaysian Road Safety Plan 2014-2020 https://padlet.com/MIIEvents/ICC270318/wish/246359325 What have to be in place to ensure its success?]]> 2018-03-27 05:27:30 UTC https://padlet.com/MIIEvents/ICC270318/wish/246359325 PIAM - MIROS Collaboration https://padlet.com/MIIEvents/ICC270318/wish/246359719 What and how can we work together to improve road safety so that the MRSP is achieved]]> 2018-03-27 05:31:19 UTC https://padlet.com/MIIEvents/ICC270318/wish/246359719 Visit to MIRO https://padlet.com/MIIEvents/ICC270318/wish/246360027 Can MII arrange a field trip to MiROS]]> 2018-03-27 05:34:40 UTC https://padlet.com/MIIEvents/ICC270318/wish/246360027 NCA https://padlet.com/MIIEvents/ICC270318/wish/246360245 All crash tests are done at 64km/h? Even the global NCAP? Does that mean that luxury cars are also tested at 64km/h. Beyond that speed whatever rating the car gets is not applicable because the test is only applicable upto 64km/h]]> 2018-03-27 05:36:24 UTC https://padlet.com/MIIEvents/ICC270318/wish/246360245 “The Impact of New Technologies on Claims Processing” - Francois Metzler MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246371280 2018-03-27 06:51:03 UTC https://padlet.com/MIIEvents/ICC270318/wish/246371280 Digitalizing Motor Own Damage Claims https://padlet.com/MIIEvents/ICC270318/wish/246371960 Please give example(s) of new interjections (via robots and AI) that has(ve) shortened repair approval times.]]> 2018-03-27 06:54:29 UTC https://padlet.com/MIIEvents/ICC270318/wish/246371960 https://padlet.com/MIIEvents/ICC270318/wish/246372759 What is the most challenging part of Claims automation?]]> 2018-03-27 06:58:37 UTC https://padlet.com/MIIEvents/ICC270318/wish/246372759 “Forensic Investigation In Motor Vehicle Accident Reconstruction” -Danny Su, MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246378026 2018-03-27 07:23:59 UTC https://padlet.com/MIIEvents/ICC270318/wish/246378026 Nissan navara https://padlet.com/MIIEvents/ICC270318/wish/246381065 Was the nissan navara airbag that did not deploy part of the takata airbag recall? ]]> 2018-03-27 07:37:39 UTC https://padlet.com/MIIEvents/ICC270318/wish/246381065 https://padlet.com/MIIEvents/ICC270318/wish/246382398 For accident investigation]]> 2018-03-27 07:43:52 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382398 https://padlet.com/MIIEvents/ICC270318/wish/246382467 For accident investigation, do you use computer simulation for every case. ]]> 2018-03-27 07:44:14 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382467 https://padlet.com/MIIEvents/ICC270318/wish/246382493 For accident investigation/reconstruction, do you use computer simulation for every case. ]]> 2018-03-27 07:44:23 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382493 https://padlet.com/MIIEvents/ICC270318/wish/246382524 For accident investigation/reconstruction, do you use computer simulation for every case. Are]]> 2018-03-27 07:44:31 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382524 https://padlet.com/MIIEvents/ICC270318/wish/246382610 For accident investigation/reconstruction, do you use computer simulation for every case. Do you need special training to use t]]> 2018-03-27 07:44:47 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382610 https://padlet.com/MIIEvents/ICC270318/wish/246382620 For accident investigation/reconstruction, do you use computer simulation for every case. Do you need special training to use the ]]> 2018-03-27 07:44:49 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382620 https://padlet.com/MIIEvents/ICC270318/wish/246382675 For accident investigation/reconstruction, do you use computer simulation for every case. Do you need special training to use the computer simulation program]]> 2018-03-27 07:45:03 UTC https://padlet.com/MIIEvents/ICC270318/wish/246382675 Ecu diagnosti https://padlet.com/MIIEvents/ICC270318/wish/246383280 2018-03-27 07:47:56 UTC https://padlet.com/MIIEvents/ICC270318/wish/246383280 Ecu diagnostic https://padlet.com/MIIEvents/ICC270318/wish/246383281 The examples of ecu diagnostic data were from the cases you had investigated? If yes, do have the expertise to extract this data from vehicles]]> 2018-03-27 07:47:56 UTC https://padlet.com/MIIEvents/ICC270318/wish/246383281 “Spoliation of evidence – How does this impact upon a forensic investigation?” Bruce Swales MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246389135 2018-03-27 08:11:29 UTC https://padlet.com/MIIEvents/ICC270318/wish/246389135 In a fraud situation, spoliation will definitely happen. How can your company help? https://padlet.com/MIIEvents/ICC270318/wish/246391734 2018-03-27 08:23:51 UTC https://padlet.com/MIIEvents/ICC270318/wish/246391734 ESI https://padlet.com/MIIEvents/ICC270318/wish/246392190 An example of forensic work you have done to trace lost/spoiled data]]> 2018-03-27 08:25:52 UTC https://padlet.com/MIIEvents/ICC270318/wish/246392190 Courts attitude to spoliation. https://padlet.com/MIIEvents/ICC270318/wish/246393006 How is Malaysian courts’ atiitude to spoliation of evidence? Does the adage “Contra Spoliaterem Omnia Praesumuntur” (everything most to his disadvantage is to be presumed against the destroyer)”apply here as well]]> 2018-03-27 08:28:58 UTC https://padlet.com/MIIEvents/ICC270318/wish/246393006 “IT Solution – Latest Claims management solution – predictive analysis in claims” - Srivinasan R MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246397060 2018-03-27 08:44:32 UTC https://padlet.com/MIIEvents/ICC270318/wish/246397060 Predictive Modelling https://padlet.com/MIIEvents/ICC270318/wish/246397359 “PM provides probabilities and not certainties”, it helps decisions to be taken. Please share how ths supports
  • Reserving/Settlement Values
  • Recognition of Potentially Fraudulent Claims
  • Identification of Potentially High Value Losses
  • Expense Management
  • Trend Analysis


]]> 2018-03-27 08:45:49 UTC https://padlet.com/MIIEvents/ICC270318/wish/246397359 Predictive Modelling https://padlet.com/MIIEvents/ICC270318/wish/246398490 The current Fraud Intelligence Systen is a good example of industry collaboration in predictive modelling. Are there other areas that the industry can collaborate? PM is only as good as the data collated, so doing something as an industry and harnassing big data is the way forward. ]]> 2018-03-27 08:50:15 UTC https://padlet.com/MIIEvents/ICC270318/wish/246398490 NSUREclaims https://padlet.com/MIIEvents/ICC270318/wish/246403153 So far is there any insurance company in Malaysia using this system?]]> 2018-03-27 09:09:21 UTC https://padlet.com/MIIEvents/ICC270318/wish/246403153 https://padlet.com/MIIEvents/ICC270318/wish/246404446 Do you have a similar claims system that applicable for Reinsurance Co ]]> 2018-03-27 09:14:56 UTC https://padlet.com/MIIEvents/ICC270318/wish/246404446 https://padlet.com/MIIEvents/ICC270318/wish/246405674 How will this system cater for the potential impacts on claims and reserving arising from IFRS 17? ]]> 2018-03-27 09:20:02 UTC https://padlet.com/MIIEvents/ICC270318/wish/246405674 Technology https://padlet.com/MIIEvents/ICC270318/wish/246407837 What is the next stage of technology in digital transformation]]> 2018-03-27 09:29:02 UTC https://padlet.com/MIIEvents/ICC270318/wish/246407837 Can robotics read documents and transfer relevant info into the claims system https://padlet.com/MIIEvents/ICC270318/wish/246408737 2018-03-27 09:33:03 UTC https://padlet.com/MIIEvents/ICC270318/wish/246408737 For further inquiry, please contact: MIIEvents https://padlet.com/MIIEvents/ICC270318/wish/246409197 events@mii.org.my]]> 2018-03-27 09:35:21 UTC https://padlet.com/MIIEvents/ICC270318/wish/246409197