Challenges related to Publishing by Tobi Ogunsina

Instructions

tobiogunsina — 2021-09-21 08:33:31 UTC

What are the biggest challenges that managing editors face related to publishing on GOV.UK?
- Create cards for each one
- Group together obvious themes under a theme heading
- Vote for themes we'd like to discuss or elaborate on in this workshop

Not being able to send stakeholders page previews without taking a screenshot

2021-09-29 10:26:36 UTC

Unable to automate publication processes.

2021-09-29 10:26:44 UTC

Limited functionality of HTML publications especially for tables/graphs

2021-09-29 10:26:48 UTC

No link checking in HTML attachments

2021-09-29 10:27:06 UTC

No versioning

2021-09-29 10:27:08 UTC

Can't create common blocks

2021-09-29 10:27:18 UTC

For example contact details with opening times. Leads to errors.

Coding long documents from scratch and applying style guide rules from scratch

2021-09-29 10:27:21 UTC

Be able to create the equivalent of 'contacts cards' to reuse content across multiple pages for more general pieces of content.

2021-09-29 10:27:24 UTC

https://www.gov.uk/guidance/austria-providing-services-after-eu-exit

There are 27 similar pages, which are difficult to maintain.

Footnotes are tricky to do, especially if the content changes

2021-09-29 10:27:37 UTC

Really painful manual process when we are publishing research reports with 80+ footnotes - it actively discourages moving from PDF to HTML

time taken to convert long complex PDFs to HTML

2021-09-29 10:27:42 UTC

No way of creating journeys between Whitehall Publisher pages

2021-09-29 10:27:51 UTC

publishing many similar pieces of content

2021-09-29 10:27:59 UTC

For some things, unable to see history and who made changes (in particular during ministerial reshuffle)

2021-09-29 10:28:02 UTC

Not being able to preview online version of CSVs before publication.

2021-09-29 10:28:19 UTC

Make it easier for users to download an HTML attachment as PDF

2021-09-29 10:28:20 UTC

We get a lot of feedex complaints about this - users are clearly not getting that you can print to PDF.

Recording user needs

2021-09-29 10:28:23 UTC

Can't search within code of documents

2021-09-29 10:28:25 UTC

For example, where a URL is used on any Whitehall document and we need to change it.

No built in Markdown conversion tools

2021-09-29 10:28:37 UTC

version history for HTML attachments

2021-09-29 10:28:40 UTC

Only having 2 managing editors is a little restrictive

2021-09-29 10:28:42 UTC

No time to do user research or much analysis of content post-publication

2021-09-29 10:28:44 UTC

no way to record policy team/person name on the publisher - meaning it's hard to work out policy lead when there's a content issue later on

2021-09-29 10:28:52 UTC

Lack of workflow on some content types

2021-09-29 10:29:00 UTC

Multiple different ways of creating related links

2021-09-29 10:29:18 UTC

Different methods for detailed guides, mainstream etc

Would be nice to be able to manually add 'related content' directly from whitehall rather than having to raise a ticket with GDS.

2021-09-29 10:29:22 UTC

Collaborate and move between departments (it's all one website)

2021-09-29 10:29:24 UTC

Cannot see some things in preview mode (like contact details markdown)

2021-09-29 10:29:25 UTC

All HTML attachment dates updating when landing page updated

2021-09-29 10:29:29 UTC

No option to enter review reminder date

2021-09-29 10:29:43 UTC

Difficult to see how pages are connected.

2021-09-29 10:29:55 UTC

Only one image size!

2021-09-29 10:29:59 UTC

Be able to add related content for any content type (not just detailed guides)

2021-09-29 10:30:04 UTC

Some functionality doesn't work within callout boxes

2021-09-29 10:30:16 UTC

No central list of all Whitehall markdown

2021-09-29 10:30:23 UTC

Lots of little 'tricks' and tweaks which aren't documented anywhere.

Content that we think/want/know users need to know but they don't necessarily know themselves (the user need isn't there yet but will be)

2021-09-29 10:30:38 UTC

Ability to change related content would be so useful

2021-09-29 10:30:44 UTC

Be able to set a date for withdrawing or unpublishing content so it can be done in advance

2021-09-29 10:30:46 UTC

Accessibility - making sure editors and SMES create accessible content

2021-09-29 10:31:03 UTC

getting feedback/changes on long drafts

2021-09-29 10:31:17 UTC

replicating complex heading structures etc in HTML

2021-09-29 10:31:19 UTC

No way to download the taxonmy a page is linked to from publisher - have to ask GDS

2021-09-29 10:31:23 UTC

editing large HTML documents

2021-09-29 10:31:24 UTC

want to be able to easily jump between headings/sections without using cumbersome f

Have raised many of these issues before but takes too long to get practical changes in the system.

2021-09-29 10:31:32 UTC

Will there be a replacement for manuals?

2021-09-29 10:31:42 UTC

Can't change order of images

2021-09-29 10:32:07 UTC

recording user needs cannot view some markdown in preview (like contact details)

tobiogunsina — 2021-09-29 10:32:13 UTC

Conflicting markdown

2021-09-29 10:32:16 UTC

For example, you can't create footnotes within call-outs

Single published/update date for HTML attachments

2021-09-29 10:33:36 UTC

If you have multiple HTML attachments published/updated at different times.

Not being able to roll back versions

2021-09-29 10:35:52 UTC

No in page navigation on longer HTMLs (contents page for less than H2)

2021-09-29 10:39:29 UTC

Problems moving from drafting in word processors to HTML

2021-09-29 10:41:30 UTC

HTML Attachments (versioning/functionality)

tobiogunsina — 2021-09-29 10:41:38 UTC

Images

2021-09-29 10:41:55 UTC

Key information recording in publisher to make maintenance easier

2021-09-29 10:42:40 UTC

Managing related content

2021-09-29 10:42:49 UTC

Also generally improving the structure of content

Depth of headings in HTML

2021-09-29 10:44:32 UTC

Only goes down to H4 which is not enough when converting complex PDF docs