Small talk is the type of conversation you have with someone when you want to talk to them but don't want to go into a long or complicated conversation. It's "small" because you talk about minor topics to fill in the gaps and make you both feel more at ease and pleasant with each other.

 

2.     What are safe topics for small talk at the workplace? Provide examples.

It's difficult to talk about your day jobs. You don't want the conversation to descend into a dull comparison of what you do, which it will if you don't push it in a different direction. Work, on the other hand, is a fantastic small talk topic because almost everyone has something to say about it. 

Instead of asking conventional questions like "Where do you work?" or "How long have you been here?" Use intriguing questions like "How long have you worked there?" and "Do you like it?"

The transmission of information from one employee or group of employees to another employee or group of employees in the business is considered as workplace communication. This communication is critical to the organization's ability to be productive as well as its smooth administration.

 

2.     What can be considered as effective workplace communication?

Workplace communication is a two-way communication process that is intended to support decision-making and influence employee behaviour in ways that benefit both the organisation and the employees themselves.

 

3.     Identify the advantages & disadvantages of workplace communication.

Advantages

·      Keeping employees well informed on any changes that is happening at the workplace. 

·      Employees will be productive and satisfied with their job. 

·      It helps the employees to understand their responsibilities and role at the workplace. 

Disadvantages 

·      Making assumptions and ignoring the path of communication by the employees. 

·      Body language of the managers (negatively) when sending the message to their employees. 

·      Language used by the management not understand by the employees and will lead to misinterpretation of the messages. 

✓ the effective communication in workplace the sharing information or idea must be clarity, conciseness, and correct. In another, as much about who you're talking to as it is about what you're saying.

3. Identify the advantages & disadvantages of workplace .

✓Advantage such be effective communication removes the guesswork from any message. When information or ideas are effectively communicated, audiences don't question the meaning or reasoning. Example,you're discussing a new project with your employees, you want to ensure they understand your instructions and expectations. 

✓ Disadvantage in workplace can be limited and fast, making it difficult to figure out what is being said or what the purpose of the intentions happen to be.

Workplace communication is transmitting of information between one person or group and another person or group in an organization. It’s vital to an organization’s ability to be productive and operate smoothly.  It can include emails, text messages, voicemails, notes, etc.

 

2.      What can be considered as effective workplace communication?

Effective workplace communication is based on interpersonal, professional relationships that are developed through a keen awareness of courtesy, attentive listening, active participation and situation appropriate body language.

 

3.      Identify the advantages & disadvantages of workplace communication.

·        Advantages

- improves worker productivity

- can increase employee job satisfaction 

- can have a positive effect on absenteeism and turnover rates

 

·        Disadvantages

- can lead to the 'snowball effect' in worker actions

- can lead to worker burn-out or information overload