27001 is a certificate

This certificate is for Information Security Management System

How to protect information;

·         Bitlocker

·         VPN

·         Password protected website

·         Firewalls

·         Physical (Security, protocols, checkpoint etc)

1998 law was outdated and needed to be refreshed to meet the current technology standards such as social media.

This law is strictly a UK law and does not include the EU.

UK fine under the DPA 2018 - Max of £500,000.

Fines are paid in British pounds.

If you open a file that you're not authorised for, then you're breaching the data protection act.

GDPR came into force on May 25, 2018.

This law is harsher compared to the Data Protection Act.

Fines are paid in Euros, Small and medium business fines can go up to 10 million or 2% of annual gross profit turnover before tax.

Big business can be fined up to 20 million or 4% annual gross profit turnover.

Disposal of electrical equipment (WEEE - Waste Electrical & Electronic Equipment) - wipe data -  following company policy

Ticketing system

Procedure that needs to be followed to fulfil part of your job.

This could include generating tickets, disposals, asset management all have procedures that need to be followed to correctly fulfil jobs.

Standard Of Procedure for when a user calls help desk could include having to verify their name and some sort of personal information such as their DOB.

Information that can be given to general public such as, asking NHS about what medicine/treatment or operation are available.

Freedom of Act does not cover personal, private or sensitive information to the general public. 

So the NHS can’t disclose personal information such as customer name, address.

When an individual asks a company about their personal information - Can you present personal information to others/general public - No - Then this is a GDPR not freedom of information.

ROI- Return in investment - Making a decision on when the product has fulfilled the investments.

Which of the following is a correct steps for asset management? 

Correct orders of steps - Plan - procurement - monitor - upgrade - dispose. - PPMUD

                                                

Asset life cycle (value)

Plan - design - procure/build - commission - operate maintain & monitor performance - Modify or upgrade - Decommission (Replace or Dispose) - Identify needs.

Leave & sickness.

Internal communications.

Job roles & vacancies .

Contracts .

Disciplinary.

Update details / moving location.

Relations with employer and employee are Internal.

Internal Affairs.

Technical advice and guidance.

SLA - Service-level agreement (Ticketing timline)

OLA - Organisational level agreement.

Change in request.

Internal and external communication.

Cons - Not get completed, lazy, run into multiple issues with starting the second project when the first is still incomplete. No promises or guarantees, LOSS of MONEY, Big projects aren’t good to use agile style software development - Small indie games (Octodad, Bastion).