1. Providing Information: Memos are used to convey information. This information may be about a new policy, an explanation or revision of an existing policy or procedure to implement any policy. For example: Changes in supervisory positions or special events within the organizations, the annual picnic or any schedule may be conveyed by the memos.
2. Make request: When additional information is required, there we can use the memo to request for further information e.g. to attend a meeting by a specific person, or to take prompt action or any matter requests are usually made in memo form.
3. Provide Responses: Requests made by memo are usually answered by memo. e.g. confirmation of attending any meeting or explaining the reason for not attending the meeting, accept or reject an invitation, to represent the organization at any outside meeting or other activity can be answered through a memo.
4. Present Informal Report: Informal reports are commonly used by managers in planning, organizing, motivating and controlling. Such reports can be presented through memo containing information regarding managerial decisions and also recommend a solution to a problem being researched.

• Identify your audience(s). Who will read this? Who will perform the action? Who are the secondary audiences? What do you know about your audience? What are their expectations?  Consider his/her perspective: 
• Why am I receiving this?
• How will the news affect me?
• What am I supposed to do? 
• Identify the purpose(s). What do you want to happen? What do you want the reader to do? What does the reader want to happen?  2.Identify key points.            3.Organize the content from the reader´s perspective.
• Summarize key points:
• any significant details
• any action required 
• Discuss the problem (background).
• Define and explain the action. 4.Design the memo to set off what is most important. 
• Can he skim the memo? 
• Do important details stand out (action needed, deadlines, etc.)?5.Revise for clarity, accuracy, and overall effectiveness.  
• Does the tone of my memo reflect how I want to sound? 
• Will my reader understand what I am saying? Is my language accurate? 
• Is my memo free of errors (so that my message will be taken seriously)?

• Be courteous. Remember, by making this request you are imposing on the reader’s time and/or resources.
• Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the Internet.
• Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.
• Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.
• If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)
• Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.
• Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.
• When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future.

• Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.
• State exactly what you want done and how long you’re willing to wait for a response. Be reasonable.
• Don’t write an angry, sarcastic, or threatening letter. The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.
• Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.
• Include your name and contact information. If an account is involved, behow-write-effective-complaint-letter.
• https://www.consumer.ftc.gov/blog/how-write-effective-complaint-letter

1. Organize the letter carefully to make the information contained it in clear.
2. Begin your inquiry letter by providing a short introduction about you or your company. Tell the receiver how you found out about them or their organization that you are writing to.
3. Explain the reason why you are writing. Clearly indicate what it is that you are requesting and what actions you expect from the recipient. Try to be as specific as possible.
4. Provide the statement of need precisely as it is an essential element of an inquiry letter. You have to show the recipient why it is so important to you to obtain the requested information. Such an explanation may induce the receiver to act more quickly.
5. Give all the necessary details in relation to what is being inquired about.
6. Make it as easy as possible to the receiver to respond to your inquiry. If necessary, you should offer to pay for any needed mailing costs or photocopies, or probably, including a stamped envelope, necessary questionnaires, forms or other documents.
7. Thank the recipient for their time. Do not forget to add your contact information so that they were able to answer you or get in touch with you if appropriate.
8. Your letter may be relatively short, but it should be informative and clear in order to adequately explain what you are requesting about and what you want the receiver to do in response to your inquiry.

1. Give thanks to the supplier or seller for his valuable service.
2. State the problem clearly and demand for the inconvenience in a courteous tone.
3. Provide clarification regarding claim and give identification for the respective damage or fault.
4. Give detailed information regarding the product or service so that it is clear to the seller and helpful for his examination.
5. Notify the way to rectify or adjust the damage.
6. Ask for neutral or fair judgment from the seller or service provider.
7. If there is repetition of mistakes or early claim remains unsettled, it may require making the seller aware regarding legal bindings or action indirectly.
8. Close the letter by requesting to extend supplier’s or seller’s co-operation and to take immediate steps to avoid repetitive mistakes.
9. Firstly try to know the name of that person you will written to and mention the name of that person in your complaint letter.
10. You should type your name at the end of the letter, before your signature.

• Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.
• State exactly what you want done and how long you’re willing to wait for a response. Be reasonable.
• Don’t write an angry, sarcastic, or threatening letter.The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.
• Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.
• Include your name and contact information. If an account is involved, be sure to include the account number.

• Begin your letter by stating who you are and giving your status or position (such as student, researcher, interested consumer, etc.), and tell how you found out about the individual or entity that you are writing to.
• Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.
• You might want to briefly explain the purpose of your letter or what you hope to accomplish. Such an explanation may prompt the recipient of your letter to act more quickly.
• If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry (this may prompt him/her to act when he/she might otherwise be hesitant to do so). For example, you could explain that you are writing to the reader because she is a leader in her field and the accepted authority on the subject you are interested in.
• Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response.
• Thank the person for his/her time. http://www.writeexpress.com/How-to-write-an-inquiry-letter.html

• Be courteous. Remember, by making this request you are imposing on the reader’s time and/or resources.
• Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the Internet.
• Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.
• Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.
• If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)
• Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.
• Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.
• When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future. http://www.writeexpress.com/How-to-write-an-inquiry-letter.html

• Provide contact information, thank them for their time, and make sure they know you are available to talk to them.
• The ideal length for a letter of inquiry is debatable, but we typically suggest 2 to 3 pages.  Print the letter on your organization’s letterhead, and have your Executive Director (or a similar role) sign it.

• Be courteous. Remember, by making this request you are imposing on the reader’s time and/or resources.
• Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the Internet.
• Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.
• Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.
• If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)
• Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.
• Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.
• When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future.http://www.writeexpress.com/How-to-write-an-inquiry-letter.html

• State exactly what you want done and how long you’re willing to wait for a response. Be reasonable.
• Don’t write an angry, sarcastic, or threatening letter. The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.
• Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.
• Include your name and contact information. If an account is involved, be sure to include the account number.

• Give a brief introduction about yourself with the name of your organisation
• Provide the details about the subject of inquiry
• If you require a lot of information it is better to present it in bullet points
• If you require the information by a particular deadline, then do mention it in the letter
• Punctuation, spelling and grammatical errors should be taken care of
• http://www.letters.org/inquiry-letter/inquiry-letter.html

• Be courteous. Remember, by making this request you are imposing on the reader’s time and/or resources.
• Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the Internet.
• Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.
• Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.
• If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)
• Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.
• Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.
• When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future.

• Be courteous. Remember, by making this request you are imposing on the reader’s time and/or resources.
• Don’t send an inquiry letter for information you could easily find out by other means, such as with a quick search on the Internet.
• Your letter can be fairly short, but it should be long enough to adequately explain what it is that you are inquiring about and what you want the reader to do in response to your letter.
• Generally, give at least a couple of weeks for the person, company, or organization to respond to your inquiry before you send a follow-up letter or make a follow-up phone call.
• If appropriate, you may want to mention that you will keep confidential any information provided. (This may increase the likelihood that the reader will respond to your inquiry.)
• Make it as easy as possible for the person to respond to your request. This might mean offering to pay for any needed photocopies or mailing costs, or perhaps including a self-addressed, stamped envelope; necessary forms, questionnaires, or other documents; and so forth.
• Make sure to include contact information so that the person can easily get in touch with you if necessary, such as your cell or home phone number or e-mail address.
• When the person responds to your inquiry, it is a good idea to send a quick note of thanks expressing your appreciation and telling how the information helped (or can help) you. If appropriate, you may want to offer to return the favor in the future.

• Check for stylistic requirements with your job. Does the company that you work for have a standard form when it comes to writing memos? If so, is it downloadable?
• Make sure that the body of the text is written in clear, concise and grammatically right language.
• Do not use long and overly wordy sentences. Keep it simple.
• Do not use a greeting or a salutation. You should simply go right into the subject of the memo.
• Feel free to use bulleted lists and headings to convey your message.
• Conclude the memo with any closing statements that may inspire the recipient to take action.
• Mention any and all attachments at the end of the memo using the single word “Attachment".

• Begin your letter by stating who you are and giving your status or position (such as student, researcher, interested consumer, etc.), and tell how you found out about the individual or entity that you are writing to.
• Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.
• You might want to briefly explain the purpose of your letter or what you hope to accomplish. Such an explanation may prompt the recipient of your letter to act more quickly.
• If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry (this may prompt him/her to act when he/she might otherwise be hesitant to do so). For example, you could explain that you are writing to the reader because she is a leader in her field and the accepted authority on the subject you are interested in.
• Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response.
• Thank the person for his/her time.

What is the purpose of a complaint letter?

• Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.
• State exactly what you want done and how long you’re willing to wait for a response. Be reasonable.
• Don’t write an angry, sarcastic, or threatening letter. The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.
• Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.
• Include your name and contact information. If an account is involved, be sure to include the account number.😘

1. memorandum of understanding.
2. memorandum of agreement.
3. memorandum of association.

• Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.
• State exactly what you want done and how long you’re willing to wait for a response. Be reasonable.
• Don’t write an angry, sarcastic, or threatening letter. The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.
• Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.
• Include your name and contact information. If an account is involved, be sure to include the account number.

• Be clear and concise. Describe the item or service you bought and the problem. Include serial or model numbers, and the name and location of the seller. If you’re following up on a conversation, be sure to say who you spoke with and confirm the details of your discussion.
• State exactly what you want done and how long you’re willing to wait for a response. Be reasonable.
• Don’t write an angry, sarcastic, or threatening letter. The person reading your letter probably isn’t responsible for the problem, but may be very helpful in resolving it.
• Include copies of relevant documents, like receipts, work orders, and warranties. You also may want to send copies of emails and notes from conversations you’ve had with the seller about the problem. Keep your originals.
• Include your name and contact information. If an account is involved, be sure to include the account number.

• Be clear and concise. 
•  State exactly what you want done 
• Don’t write an angry, sarcastic, or threatening letter.
• Include copies of relevant documents
• Include your name and contact information

Memo Tip #1: Make sure you have a crazily-easy-to-understand request BEFORE writing your memo.

Memo Tip #2: Get the “essential info” out of the way, in the shortest space possible.

Memo Tip #3: Your memo should convey all the information in the smallest amount of text possible

Memo Tip #4: Repeat and bold the action people should take at the end (in one sentence).

Memo Tip #5: If action doesn’t need to be taken, then tell them.

• Make sure the action you’re requesting is worthy of an entire memo.
• Give a one-sentence explanation of the memo in the header.  Shorter = Better.
• Get to the point right away.  Re-read your memo and eliminate needless chatter.
• The last part of the memo should say exactly what action you want people to take.

• Check for stylistic requirements with your job. Does the company that you work for have a standard form when it comes to writing memos? If so, is it downloadable?
• Make sure that the body of the text is written in clear, concise and grammatically right language.
• Do not use long and overly wordy sentences. Keep it simple.
• Do not use a greeting or a salutation. You should simply go right into the subject of the memo.
• Feel free to use bulleted lists and headings to convey your message.
• Conclude the memo with any closing statements that may inspire the recipient to take action.
• Mention any and all attachments at the end of the memo using the single word “Attachment.”

1. Define the context. 
2. Identify key points.
3. Organize the content from the reader´s perspective
4. Design the memo to set off what is most important. 
5. Revise for clarity, accuracy, and overall effectiveness.