Case 2: MRW by Ortiz, Gabe

gabeo6757_ — 2023-10-26 01:30:23 UTC

The problem is that MRW’s new Systems Administrator, Sonia Reguant, may no longer be capable of working as Systems Administrator until further notice due to her high-risk pregnancy.

Alternative 1

gabeo6757_ — 2023-10-26 01:35:33 UTC

Voice MRW's concerns to Sonia and await the outcome of her pregnancy.

Pros:

-Sonia can not sue / maintains company's CSR values.

-Sonia may be inclined to offer any form of help to MRW.

Cons:

-Doctor may not allow Sonia to return to work, even at home.

-Systems Department will not make advancements / will be overloaded

Alternative 2

gabeo6757_ — 2023-10-26 01:35:39 UTC

Fire Sonia after presenting her a list of reasons that do not relate to her pregnancy.

Pros:

-Company can now hire someone new (couldn't hire freelancer before)

-No paying for a salary of a non-working employee

Cons:

-Possible legal repercussions

-Chance that MRW won't find another qualified employee due to the competition and economy.

Alternative 3

gabeo6757_ — 2023-10-26 01:35:46 UTC

Temporarily promote the most qualified MRW Systems employee to Sonia's new position.

Pros:

-Maintains Sonia's employment

-*Some* progress will be made on the systems

Cons:

-Another empty job spot, doesn't solve department work overload

-The department lacks the talent for Sonia's position according to Luis, so the labor utilization may not be worth it.

gabeo6757_ — 2023-10-26 01:36:01 UTC

The recommended course of action is Alternative #1.

-Silvia Vilchez (HR director), Luis Azoy (Systems Dir), Raul Rodriguez (head of systems), Maria Jose (Head of recruitment), all could not come up with a solution. To not make impulsive action, wait.

-Maintains the Corporate Culture and Social Responsibility (CSR) values of the company, good public image.

-It is uncertain whether Sonia knew of her pregnancy, no way to prove. Don’t “punish” her for this.

-Compared to Alt #2: Risk of not finding a new employee, risk of getting sued, risk of bad image. Alt #1 only risks the delay of Systems advancement.

-Compared to Alt #3: No point since no one qualifies for Sonia’s job. It can be assumed this because instead of hiring a new person they would have promoted someone to Systems Admin if a current employee qualified/ Luis stated so. This also does not solve the work overload issue.

-Due to the uncertainty of the economy / the slowest month of the year, it is best to take the safest option.

Steps

gabeo6757_ — 2023-10-26 01:36:26 UTC

Arrange meeting time with Sonia
List the problems that will arise if she can't work
Kindly ask her to consider some solutions if the doctor says she can't work in the office.
Await the outcome of what the Doctor recommends.
Ask if any Systems employees would like to work OT to make up some of Sonia's work in the meantime.

Potential Problems

gabeo6757_ — 2023-10-26 01:36:33 UTC

Does not remedy the needed update to the software/systems
Does not remedy the fact the company has to pay Sonia’s wages still.
Potentially does not remedy Systems workers being overloaded/they will think it is unfair.
Sonia may have to be gone until her pregnancy is over/ may take a maternity leave after.
Sonia may feel she is discriminated against when the company voices the concerns.

gabeo6757_ — 2023-10-31 22:59:58 UTC

During spring 2010, MRW's computing systems were very unstable which led to a loss in reputation and risked the company's business model. Due to the company's emphasis on B2C (Business-to-Consumer) operations, it was vital to have a reliable communication system and network. Sonia Reguant was hired as Systems Administrator to "sort things out quickly", but later revealed her risky pregnancy may disable her from performing her duties at MRW. Faced with the dilemma of whether to fire Sonia or uphold company values by maintaining her employment, the acting characters of MRW must decide what will be beneficial for the long-term company goals. Failure to take action may result in a catastrophic systems failure that will lead to loss in profit for MRW.