https://padlet.com/annasiddy/fipoctxt2ep5o8dl List the actions the new CIO proposed to solve the problems en-us 2022-10-10 07:35:44 UTC 2022-10-12 06:18:57 UTC hello@padlet.com https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336482264 - Dougal]]> 2022-10-12 06:03:34 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336482264 z2535045374 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336482796 Equal distribution of 240 IT staff between two departments, half business-facing and half IT-facing———Poming]]> 2022-10-12 06:04:12 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336482796 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336482994 - increased revenue to increase functionality 
- more transparent 
- more responsive 
- strong linkage with airline operations, marketing and sales team etc
- half employees to support specific areas and rest for other areas ]]> 2022-10-12 06:04:24 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336482994 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336483391 The proposed plan was to increase integration between business and IT functionalities. ]]> 2022-10-12 06:04:49 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336483391 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336483706 The CIO restructured the IT organization, align IT with corporate goals, overhaul IT planning and budgeting and make IT more responsive to business needs. ]]> 2022-10-12 06:05:08 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336483706 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484007 Phoebe]]> 2022-10-12 06:05:25 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484007 medina_fabian https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484066 IT organisation, goals, planing and budget  ]]> 2022-10-12 06:05:28 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484066 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484889 -Dougal]]> 2022-10-12 06:06:14 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484889 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484955 - firstly, she assess the current IT resources, budget, and capability of Westjet and compare it to the industrial standard
- then she did major restructure of organizations in order to make IT more responsive to business needs. she also introduce new role of BU-CIO.]]> 2022-10-12 06:06:18 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484955 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484995 - More client centric way of operation in contrast to current organisational isolation.
- Realignment of IT to be more responsive to the business.
- Business facing IT organisation
- New data centre in toronto]]> 2022-10-12 06:06:21 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336484995 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485685 -faeeqah ]]> 2022-10-12 06:06:59 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485685 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485740 1.benchmarking IT to find the suitable requirements of WestJet's IT
2. cancel the monthly IT planning meeting
3. had in-depth discussions with business leaders
(Bella)]]> 2022-10-12 06:07:02 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485740 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485757 Another proposed change was to change the data center which was currently located near airport to a far off adequate location as the current data center is very vulnerable. ]]> 2022-10-12 06:07:04 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485757 z2535045374 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485837 Establishment of an IT operations centre unit to work 24 hours a day, 7 days a week on site with WestJet airline operations——Poming]]> 2022-10-12 06:07:08 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485837 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485866 Perform a comparative study with similar- sized companies in the transportation industry.
Phoebe ]]> 2022-10-12 06:07:10 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336485866 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486055 - establish better integration between business units
- establish better IT governance by hiring new BU-CIOs for each unit 
- enhanced IT planning and budgeting process 
- setup backups for the data centre as there were no fail back plans established yet
-  establish an IT operations centre unit for supporting IT 24/7]]> 2022-10-12 06:07:20 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486055 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486287 2022-10-12 06:07:33 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486287 oliver896308848 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486407 Change IT governance-move half of the staffs in IT department to certain business unit
Chenge IT culture-from one people can do all the job in IT to staffs work in the certain areas.]]> 2022-10-12 06:07:40 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486407 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486717 1. restructuring their IT staff - 50% were responsible for common IT infrastructure and the other half for specific business areas.

2. reorganizing the leadership level

--Aru]]> 2022-10-12 06:08:03 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336486717 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487541 Cancelled the monthly IT planing and budgeting meeting 
Phoebe ]]> 2022-10-12 06:08:59 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487541 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487545 IT realigned from top to bottom to be more responsive to business needs
Change IT culture in a collaborative mindset
The business views IT as a partner
Chen]]> 2022-10-12 06:08:59 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487545 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487554 qifan]]> 2022-10-12 06:09:00 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487554 1913960931 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487594 Establishing a customer-centric strategy achieves efficiency and transparency by dividing employees equally between two lines of work.]]> 2022-10-12 06:09:02 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487594 memonahsanchand https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487765 The CIO wanted a more customer centric organization and wanted to align the business functionalities with IT, for that Employees were distributed in half, where half were to look after IT and while the other half were to look after other areas. Other similar businesses were also looked into to come up with best practices.]]> 2022-10-12 06:09:12 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336487765 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336488921 Firstly, the unified system is necessary 
Secondly, change the IT governance 



Charli ]]> 2022-10-12 06:10:15 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336488921 marczhang33 https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336493182 To increase the transparency of IT and make it more responsive to the functional unit. By changing the IT governance model and optimizing the business process, so as to implement the transformation plan.]]> 2022-10-12 06:14:21 UTC https://padlet.com/annasiddy/fipoctxt2ep5o8dl/wish/2336493182