Politely confirm the details of guests with confirmed reservation.

 

Complete the registration formalities of the guest with confirmed reservations.

Check the availability of rooms in case of walk ins.

 Assign rooms & call the bell boy to escort guests to their rooms.

 Use up selling techniques to sell expensive rooms & also to promote other hotel services.

 Coordinate room status updates with the house keeping department.

Notifying housekeeping of all check outs, late check outs, early check ins & special requests.

Process guest check out requests.

Post all the credit charges to the guest folios (bills)