https://padlet.com/elijahtan87/fahr5gctwgxhd5qg Discuss on the TWO questions as a group based on the case study. en-us 2020-10-04 13:13:22 UTC 2020-10-09 02:20:23 UTC hello@padlet.com agnesseng https://padlet.com/elijahtan87/fahr5gctwgxhd5qg/wish/815843132 - Cake to celebrate honeymoon is not on board the plane]]> 2020-10-09 02:18:42 UTC https://padlet.com/elijahtan87/fahr5gctwgxhd5qg/wish/815843132 agnesseng https://padlet.com/elijahtan87/fahr5gctwgxhd5qg/wish/815844064 - Poor follow up, repeat same mistake, no service recovery]]> 2020-10-09 02:19:37 UTC https://padlet.com/elijahtan87/fahr5gctwgxhd5qg/wish/815844064