7.30 am: Arrived at the head office of Alpro Pharmacy Sdn Bhd and reported for duty.

8.00 am -12.30 pm: Worked in the warehouse, picking items using HHT from racks at lanes J and K on the ground floor.

12.30 pm to 1.30 pm: Lunch Break

1.30 pm to 4.00 pm: Continued work as a picker to pick items.

4.00 pm to 5.00 pm: Worked at the warehouse, and packed the items.

Challenges Faced: Adjusting to warehouse layout and locating items efficiently.

Solutions/Lesson Learned: Familiarize myself with lanes Jand K's layout, which will improve my picking efficiency over time.

7.35 am Reported duty at Alpro Pharmacy Sdn Bhd.

8.00 to 11.00 am Worked at lanes J and K, picking items on the ground floor of the warehouse.

12.30 pm to 1.30 pm Lunch Break.

1.35 pm to 4.30 pm. Continue the remaining picking works.

4.30 pm to 5.30 pm. Finished picking work and cleaned the area.

Challenges Faced: Managing time to complete picking tasks efficiently.

Solutions/Lesson Learned: Improved time management by organizing tasks and setting priorities.

12.30 pm: Lunch break.

1.30 pm: Continue picking items at lanes J and K on the Ground Floor.

3.52 pm: Conducted stock check at GF area by using CDO for location inquiry.

5.32 pm: Work done.

Challenges: Initially struggled with locating certain items due to improper labelling.

Solutions/Lessons Learned: Improved efficiency by reorganizing the labelling system for easier identification.

8.00 am: Picked general items at lane J, K of the Ground floor.

9.35am: Wrapped transfer board.9.45 am: Picked items at the warehouse 2.0 area of the Ground Floor until 12.30 pm.

12.35 pm. Lunch break.

1 35pm. continue work as a picker at warehouse 1.0 area.

1.00 pm to 4.00 pm: Picked items at areas C, D and of wh 1.0

5.39 pm: Work off.

Challenges: Difficulty managing timEs effectively with multiple tasks.

Solutions/Lesson Learned: Developed a better time management strategy by prioritizing tasks based on urgency.

7.40 am: Picked items at lanes H, and I for Johor outlets (examples).

10.30 am: Stagging items at area 03 of Alpro Sugi Pharmacy.

12.30 pm: Lunch break.

1.30 pm: Continue work as a picker in the warehouse 2.0 area.

4.35 pm: Conducted a stock check at warehouse 1.0 area.

5.35 pm: Work done.

Challenges: Encountered delays in staging due to misplaced items.

Solutions/Lessons Learned: Implemented a more systematic approach to item placement to avoid future delays. Learning how to use the HHT to get a picking list and report the item.

7:35 AM: Started picking items at racks J and K.

12:33 PM: Rest till 1:35 PM.

1:35 PM - 2:30 PM: Continued picking the items at the same place.

2:30 PM - 4:00 PM: Packed the picked items.

5:30 PM: Got off work.

Challenges: Faced issues with packing materials running out.

Solutions/Lesson Learned: Coordinated with the supply team to ensure timely restocking of packing materials.

1.00 to 2.00 pm: Rest(lunch).

2.35 pm: Finished picking items.

2.40 pm: Picking items for COD items at warehouse 1.0.

3.30 pm - 5.30 pm: Cleaning, and arranging goods on shelves.

Challenges: Some items were misplaced during picking.

Solutions/ Lessons Learned: Improved tracking by double-checking the picking list against the inventory.

7:35 am: I picked items at aisles J and K for Johor outlets using HHT ACMM.

9:40 am: I picked items at Aisles J and K for outlets at Melaka.

11:55 am: I picked items at Aisles J and K for N9 outlets.

12:33 pm: Lunch break.

1:40 pm: I continued work for N9 outlets.

2:20 pm - 4:00 pm: Worked at Warehouse 2.0, picking the items at area 08, lanes G and H.

4:30 PM - 5:30 PM: Cleaned and arranged goods neatly in the warehouse area.

Challenges: Encountered difficulty in managing multiple outlet orders simultaneously.

Solutions/Lessons Learned: Improved organizational skills and maintained a checklist to ensure all orders were completed accurately.

8:42 am: Picked COD items at Warehouse area 1.0.

11:08 am: Did batch CDO pick.

12:30 pm: Lunch break.

1:45 pm: Continued doing batch CDO pick.

2:14 pm: Continued CDO picking for Lane 01.

3:05 pm: Briefing of all staff at warehouse 2.0.

4:23 pm: Did partial CDO pick at Warehouse 1.0, 2.0.

5:38 pm: Off duty.

Challenges: Difficulty in understanding the new batch-picking system.

Solution & Lesson Learned: Attended a briefing session to clarify the process and improve proficiency in the new system.

7:43 AM: Picked items at lanes F and G.

12.00 pm : Lunch Break.

1:57 pm: Packed items at the packer counter of GF.

2:00 pm: Packed items for outlets, for example KL.

4:30 pm: Finished packing items.

5:30 pm: Off duty.

Challenges: Encountered a shortage of packing materials.

Solutions/Lessons Learned: Communicated with the supply team to ensure the future availability of packing materials.

8:00 am: Worked on packing COD items.

11:07 am: Finished packing COD items for customer Perak's outlets.

12:33 pm: Lunch break.

1:28 pm: Continued work, packing COD items.

4:22 pm: Packed Pediasure for COD pick, destination Banting.

4:59 pm: Finished packing COD items.

5:32 pm: Day off.

Challenges: Experienced delays in packing due to a high volume of orders.

Solutions/Lessons Learned: Prioritized orders based on delivery urgency to manage workload efficiently.

11:04 am: Packed COD items.

12:40 pm: Lunch break.

1:52 pm: Continued work, packing the COD items at the Ecoms packer counter.

5:05 pm: Finished packing the COD items.

5:32 pm Off duty.

Challenges: Some items were damaged during packing.

Solutions/Lessons Learned: Implemented more careful handling procedures to prevent damage.

8:00 am: Picked items in the poison room.

9:00 am: Picked COD items.

10:00 am: Packed items at the packer counter GF of Alpro Pharmacy Sdn Bhd.

12:34 pm: Lunch break.

1:38 pm: Continued packing items from the container at the packer counter.

4:17 pm: Finished packing at the packer counter.

4:20 pm: Packed COD items.

5:30 pm: Finished work.

Challenges: Issues with packing items from the poison room safely.

Solutions/ Lesson Learned. Received traditional training in handling and packing hazardous materials.

8:00 AM: Worked at the Inbound Unit at Warehouse 2.0, finished labelling barcodes of items.

8:30 AM: Conducted stock check at the receiving area by referring to the invoice.

12:01 PM: Lunch break.

1:16 PM - 4:30 PM: Continued working, ensured accuracy in data entry and updated inventory records.

4:35 PM: Work off.

Challenges: Encountered errors in data entry.

Solutions/Lessons Learned: Implemented a double-check system to verify data before finalizing entries.

8:30 AM: Started work at the receiving area, setting up pallets.

9:00 AM - 12:00 PM: Counted and scanned receiving items from invoice to new container.

12:03 PM: Lunch break.

1:30 PM - 4:00 PM: Continued counting and receiving items.

4:00 PM: Labeled receiving items using HHT.

4:30 PM: Cleaned and arranged items neatly.

5:00 PM: Get off work.

Challenges: Some items were mislabeled during the receiving process.

Solutions/Lessons Learned: Rechecked the labelling process and collaborated with the team to standardize labelling procedures.

8:30 AM: Set up the pallet for items to be scanned.

9:00 AM - 12:00 PM: Performed PO receiving using HHT (ACMm Warehouse Management System).

12:00 PM - 1:00 PM: Lunch break.

1:15 PM - 4:30 PM: Continued PO receiving items.

4:40 PM: Finished receiving, labeled items with details stated in HHT receiving session, sent items to the pending area.

5:01 PM: Work off.

Challenges: Faced delays in receiving due to system downtime.

Solutions/Lessons Learned: Coordinated with IT for a quick resolution and noted contingency plans for manual processing during system outages.

8:35 AM - 11:48 AM: Received items using HHT.

12:00 PM - 1:02 PM: Lunch break.

1:03 PM - 4:20 PM: Continued remaining receiving work by referring to the invoice.

4:20 PM - 4:47 PM: Labeled HHT receiving.

5:01 PM: Work off.

Challenges: Encountered issues with incorrect invoices.

Solutions/Lessons Learned: Communicated with suppliers to verify and correct invoices before processing.

8:55 AM: Packed consignment to branch at the HQ office.

12:33 PM - 1:33 PM: Lunch break.

1:35 PM - 5:00 PM: Continue the remaining work.

5:06 PM: Work off.

Challenges: Difficulty in packing due to missing items in consignment.

Solutions/Lessons Learned: Conducted a thorough check of consignments before packing to ensure all items are included.

AGE: 24 YEARS OLD

GENDER: MALE

DATE OF BIRTH: 17-02-2000

MATRIC NUMBER: 277134

ACADEMIC QUALIFICATION: BACHELOR DEGREE OF BUSINESS ADMINISTRATION (LOGISITIC & TRANSPORTATION) WITH HONOURS

SCHOOL: SCHOOL OF TECHNOLOGY MANAGEMENT & LOGISTICS

HOME ADDRESS: NO31 JALAN LIMA TAMAN DESA TEMIANG 70200 SEREMBAN NEGERI SEMBILAN

END (EXPECTATION) :1/09/2024

SCHOOL SUPERVISOR: Md. Abdul Kafi

8:39 AM to 12.00 PM: Worked at the receiving area, keyed in information from invoice to ACMM System.

12.00 PM to 1.00 PM: Lunch Break.

1:16 PM - 4:30 PM: Continued working, ensured accuracy in data entry and updated inventory records.

4:35 PM: Work off.

Challenges: Encountered errors in data entry.

Solutions/Lessons Learned: Implemented a double-check system to verify data before finalizing entries.

8:35 AM - 12:35 PM: Assigned to work for packing Customer Order Delivery (COD) items at Warehouse 1.0.

12:35 PM - 1:35 PM: Lunch break.

1:35 PM - 5:30 PM: Continue the remaining work at Warehouse 1.0.

5:35 PM: Work off.

Challenges: Faced issues with packing fragile items safely.

Solutions/Lessons Learned: Learned proper techniques for packing fragile items to prevent damage during transit.

8:20 AM: Started working at the process center, focused on sticking barcodes on products.

12:00 PM - 1:00 PM: Lunch break.

1:06 PM - 4:30 PM: Continued barcode sticking.

4:33 PM: Work off.

Challenges: High volume of items to barcode.

Solutions/Lessons Learned: Improved speed and efficiency by organizing items beforehand.

8:15 AM: Started working at the process center, sticking barcodes on products from pallets.

1:00 PM - 2:00 PM: Lunch break.

2:03 PM - 4:05 PM: Continued barcode sticking, finished two pallets.

4:32 PM: Work off.

Challenges: Repetitive tasks led to fatigue.

Solutions/Lessons Learned: Took short breaks to maintain focus and efficiency.

8:05 AM - 12:03 PM: Stuck barcodes on products, e.g., Abbot milk powder.

12:00 PM - 1:00 PM: Lunch break.

1:00 PM - 4:30 PM: Continued barcode sticking on the products. Eg. Accuro Medical Oxygen Concentrator ACR-5-N.

4:35 PM: Work off.

Challenges: Ensuring all products were barcoded correctly.

Solutions/Lessons Learned: Double-checked items to avoid errors.

12:00 PM - 1:00 PM: Lunch break.

1:19 PM - 2:30 PM: Breakbulk items, e.g., Contour Plus blood test kits.

2:30 PM - 4:15 PM: Continued remaining work.

4:16 PM: Cleaned workplace.

4:31 PM: Work off.

Challenges: Managing time efficiently between different tasks.

Solutions/Lessons Learned: Prioritized tasks based on urgency and importance.

12:00 PM - 1:00 PM: Lunch break.

1:02 PM - 4:04 PM: Continued work, cleaned workplace.

4:30 PM: Work off.

Challenges: Keeping the workspace organized.

Solutions/Lessons Learned: Implemented a cleaning routine at the end of each shift.

8:06 AM - 1:05 PM: Stuck barcodes on product items.

1:05 PM - 4:30 PM: Continued barcode sticking.

4:31 PM :Work off.

Challenges: Maintaining consistency in barcode placement.

Solutions/Lessons Learned: Used guides to ensure consistent placement.

8:10 AM - 1:03 PM: Stuck barcodes on OTC and poison items.

1:03 PM - 2:00 PM: Lunch break.

2:03 PM - 3:30 PM: Continued barcode sticking.

3:30 PM - 4:30 PM: Broke bulk items, e.g., split 10 pcs of pills into 5 per pack.

4:30 PM: Work off.

Challenges: Handling hazardous materials.

Solutions/Lessons Learned: Followed safety protocols strictly.

8:30 AM - 9:30 AM: Work briefing about SOP at Outbound, Warehouse 1.0 area, and e-commerce area.

9:30 AM - 12:00 PM: Scanned air and sea shipments for Sabah and Sarawak.

12:00 PM - 1:00 PM: Lunch break.

1:00 PM - 4:31 PM: Continued scanning shipments.

4:31 PM: Work off.

Challenges: Learning new SOPs quickly.

Solutions/Lessons Learned: Took detailed notes during briefings to reference later.

11:45 AM: Wrapped items shipped to Sarawak.

1:15 PM: Continued the previous work.

1:30 PM: Loaded items.

3:00 PM: Sorted and arranged items.

3:30 PM - 4:30 PM: Loaded items into the lorry according to the outlets.

4:30 PM: Work off.

Challenges: Ensuring items were loaded correctly.

Solutions/Lessons Learned: Verified each item against the shipment list before loading.

8:30 AM - 12:00 PM: Worked at AMR area. I help transferred goods from bins to shelves using the warehouse management system with other interns.

12:00 PM - 1:00 PM: Lunch break.

1:00 PM - 4:35 PM: Continued transferring goods.

4:35 PM: Work off.

Challenges: Coordination with other interns.

Solutions/Lessons Learned: Improved communication and teamwork skills.

8:21 AM - 12:00 PM: Started bin-to-bin transfer at AMR inbound area.

12:00 PM - 1:08 PM: Lunch break.

1:08 PM - 4:30 PM: Continued remaining work.

4:30 PM: Work off.

Challenges: Ensuring accuracy in transfers.

Solutions/Lessons Learned: Implemented a double-check system for bin transfers.

12:30 PM - 1:30 PM: Lunch break.

1:35 PM - 4:55 PM: Continued remaining work.

4:55 PM: Work off.

Challenges: Keeping track of transferred items.

Solutions/Lessons Learned: Used a tracking sheet to record each transfer.

8:30 AM - 12:00 PM: Picked items at PR.

12:00 PM - 1:00 PM: Lunch break.

1:00 PM - 2:30 PM: Assisted APD workers in disposing of expired blood glucose test strips (Contour Plus).

2:30 PM - 4:00 PM: Packed COD items for APD.

4:00 PM - 4:30 PM: Learned how to pick COD items at APD.

4:34 PM: Work off.

Challenges: Handling expired products.

Solutions/Lessons Learned: Followed disposal protocols strictly.

8:30 AM: Did single and batch COD picking at APD.

9:00 AM - 9:35 AM: Did CDO packing by orders at APD.

12:00 PM - 1:00 PM: Lunch break.

1:15 PM: Continued work, counted return stocks.

4:54 PM: Finished wrapping items.

5:01 PM: Work off.

Challenges: Managing multiple tasks simultaneously.

Solutions/Lessons Learned: Prioritized tasks and allocated specific times for each task.

8:00 AM - 9:00 AM: Did single COD item pick.

9:00 AM - 9:30 AM: Packed single and batch COD items.

9:30 AM - 1:01 PM: Continued packing work.

1:01 PM: Continued remaining work.

2:04 PM - 2:10 PM: Did batch COD pick (52 units of PROBIO+).

2:30 PM - 4:30 PM: Packed COD items at packing counter of APD.

4:35 PM: Work off.

Challenges: Ensuring accuracy in batch picking.

Solutions/Lessons Learned: Verified each batch pick before packing.

8:00 AM: Did batch CDO pick at APD.

9:00 AM - 10:30 AM: Packed at counter 10.

10:45 AM - 3:59 PM: Picked items at GF (Warehouse 1.0).

4:00 PM: Wrapped COD item at APD.

4:45 PM: Work off.

Challenges: Handling multiple locations.

Solutions/Lessons Learned: Planned and organized tasks by location.

9:00 AM - 11:59 AM: Finished packing COD items.

12:00 PM - 1:00 PM: Lunch break.

1:00 PM - 4:56 PM: Picked poison items at Poison Room.

4:57 PM: Work off.

Challenges: Adhering to safety protocols in the Poison Room.

Solutions/Lessons Learned: Strictly followed all safety guidelines.

8:00 AM - 12:00 PM: Did bin-to-bin transfer (placing products on the rack) at AMR Inbound area.

12:00 PM - 1:00 PM: Lunch break.

1:00 PM - 4:31 PM: Continued remaining work.

4:35 PM: Work off.

Challenges: Ensuring efficient bin-to-bin transfers.

Solutions/Lessons Learned: Improved organization of bins for easier access.

8:12 AM - 12:00 PM: Did inbound by order using AGV at AMR area of Alpro Warehouse; bin-to-bin transfer (e.g., P1000 to R1000).

12:00 PM: Lunch break.

1:20 PM: Continued remaining work.

5:09 PM: Work off.

Challenges: Handling the AGV system efficiently.

Solutions/Lessons Learned: Took time to understand the AGV system for better efficiency.

7:45 AM - 12:09 PM: Did bin-to-bin transfers and refill pick at AMR.

12:09 PM: Lunch break.

1:09 PM - 4:30 PM: Continued remaining work.

4:33 PM: Work off.

Challenges: Managing large volumes of items.

Solutions/Lessons Learned: Prioritized tasks to manage workload better.

7:50 AM - 12:03 PM: Did bin-to-bin transfer (e.g., P1001 to R1001).

12:03 PM: Lunch break.

1:08 PM: Continued remaining work.

4:31 PM: Work off.

Challenges: Keeping track of transferred items.

Solutions/Lessons Learned: Maintained a detailed log of transfers.

8:07 AM - 12:05 PM: Did inbound by order using ACM system at AMR Inbound (e.g., Bin-to-bin transfer of Gummy Raspberry Emergenc 21s, a total of 12500 units).

12:05 PM: Lunch break.

1:11 PM: Continued bin-to-bin transfer work.

4:44 PM: Work off.

Challenges: Managing large inventory efficiently.

Solutions/Lessons Learned: Used the ACMM system to streamline the process.

12:06 pm - Lunch break.

1:10 pm - Continued the remaining work.

4:40 pm - Work off.

Challenges: Learning to use the HHT system efficiently.

Solutions: Sought guidance from experienced colleagues and practiced using the system.

Lessons Learned: Familiarity with HHT is crucial to improving picking efficiency.

12:05 pm to 1:05 pm - Lunch break.

1:05 pm to 4:00 pm - Picked items for Sarawak outlets. Each item was put in a cardboard box and stuck with a barcode.

4.00 PM to 4.30 pm - Cleaning the workplace.

4:35 pm - Work off.

Challenges: Adjusting to different picking requirements for various outlets.

Solutions: Carefully reviewed outlet-specific picking lists.

Lessons Learned: Attention to detail ensures accurate order fulfillment.

10.00 am to 12.00 pm: Picked items at lanes 08 E, F, and G.

12.05pm to 1.05pm : Lunch break.

1:20 pm - Continued picking items.

3:30 pm - Cleaned up the workplace.

4:37 pm - Work off.

Challenges: Managing time efficiently while picking from multiple lanes.

Solutions: Prioritized tasks and organized workflow.

Lessons Learned: Efficient time management is key in a fast-paced environment.

8:05 am to 12:00 pm - Picked items at Warehouse 2.0 lanes F and G.

12:00 pm - Lunch break.

1:15 pm - Continued picking items.

3:00 pm to 4:30 pm - Helped stagger items and cleaned up the workplace.

4:33 pm - Work off.

Challenges: Ensuring accuracy while picking and staggering items.

Solutions: Double-checked items against picking lists.

Lessons Learned: Accuracy is critical to avoid inventory discrepancies.

7:53 am - I started picking items at lanes H and I in Warehouse 2.0.

1:12 pm to 2:20 pm - Picked items for Sabah outlets (by Sea).

2:30 pm to 4:30 pm - Helped workers stagger goods and cleaned up the workplace.

4:34 pm - Work off.

Challenges: Coordinating with team members for efficient staggering.

Solutions: Communicated effectively and delegated tasks.

Lessons Learned: Teamwork enhances efficiency and productivity.

11:02 am: Lunch break.

12:04 pm - 1:00 pm: Continued picking items.

1:00 pm - 3:20 pm: Continued picking items.

3:30 pm: Doing Bin to Bin Transfer at Inventory Poison Room.

4:30 pm: Work off.

Challenges: Handling controlled substances with care and accuracy and ensuring accuracy in picking controlled medicines.

Solutions: Followed strict protocols and guidelines and double-checked each item against inventory records.

Lessons Learned: Adherence to protocols is essential in managing controlled substances.

8:00 am - Picked poison goods at lanes E, F, and G.

12:00 pm - Lunch break.

1:15 pm to 3:00 pm - Continued to work.

3:30 pm - Did Bin to Bin Transfer.

4:31 pm - Work off.

Challenges: Efficiently managing inventory in the Poison Room.

Solutions: Implemented systematic bin transfers.

Lessons Learned: Systematic organization improves inventory management.

8:05 am to 12:00 pm - Picked items at lanes E, F, and G.

12:01 pm - Lunch break.

1:07 pm - Continued to work at lanes E, F, and G.

3:40 pm - Finished picking items.

4:34 pm - Work off.

Challenges: Keeping track of multiple items across various lanes.

Solutions: Used detailed notes and the HHT system for tracking.

Lessons Learned: Effective tracking and documentation are key for managing multiple tasks.

8:05 am - Picked items at lanes E, F, and G.

12:00 pm - Lunch break.

1:05 pm until 3.00pm- Continued picking items for Sarawak outlets using HHT and "F" code.

3:04 pm until 4.30pm - Did a daily stock check at lanes S.

4:31 pm - Work off.

Challenges: Conducting accurate stock checks.

Solutions: Utilized the HHT system for precise inventory management.

Lessons Learned: Regular stock checks help in maintaining inventory accuracy.

8:10 am until 12.05 pm - Picked items at lanes E, F, and G.

12:07 pm - Lunch break.1:11 pm - Continued the remaining work.

2:30 pm - Finished picking items at lanes E, F, and G.

4:32 pm - Work off.

Challenges: Completing tasks within tight deadlines.

Solutions: Prioritized urgent tasks and worked efficiently.

Lessons Learned: Effective prioritization can help meet deadlines.

9:30 am to 1:00 pm - Started working on sorting documents (Daily Sales Report) by month.

1:03 pm - Lunch break.

2:00 pm to 5:30 pm - Continued the remaining work.

5:35 pm - Work off.

Challenges: Organizing a large volume of documents.

Solutions: Implemented a systematic filing system.

Lessons Learned: An organized approach can streamline document management.

9:00 am to 12:59 pm - Worked on sorting documents.1:00 pm - Lunch break.

2:10 pm to 5:30 pm - Continued sorting the remaining documents.

5:33 pm - Work off.

Challenges: Ensuring accuracy in document sorting.

Solutions: Double-checked sorted documents.

Lessons Learned: Attention to detail ensures accuracy in documentation.

9:00 am to 1.00 pm - Started sorting financial documents. (Daily Sales Report).

1:00 pm to 2:00 pm - Lunch break.

2:08 pm - Continued sorting documents.

5:30 pm - Work off.

Challenges: Adhering to a strict schedule.

Solutions: Used a planner to manage time effectively.

Lessons Learned: Time management tools are essential for staying on schedule.

9:00 am to 1:00 pm - Started work, sorting documents (Daily Sales Report, Invoices, and Petty Cash) at the Finance Department.

1:00 pm to 2:05 pm - Lunch break.

2:05 pm to 5:30 pm - Continued the remaining work, sorting invoices and petty cash.

5:30 pm - Work off.

Challenges: Managing different types of financial documents.

Solutions: Categorized documents for easier handling.

Lessons Learned: Categorization simplifies document management.

8.05 am to 12.00pm : Doing stock checks for returned items and dispatching it using HHT.

12.08 pm: lunch break.

1.08 pm to 3.00 pm: Continue the remaining work.

3.00 pm to 4.30 pm: Repack items for return.

4.33 pm work off.

Challenges: Ensuring accuracy in stock checks and repacking.

Solutions: Double-check quantities and condition of return items.

Lessons Learned: Thorough verification is crucial for effective returns management.

8.08 am: Started work.Checking the quantity and return condition of returned goods.

12.01 pm: Lunch break.

At 1.08 pm: Continue the work. Packing and checking the quantity of the returned items.

4:31 pm: Work off.

Challenges: Managing the condition of returned goods.

Solutions: Carefully inspect each item for damages.

Lessons Learned: Detailed inspection helps maintain quality in return processes

8.10 am: start work.Labelling (Description, item code batch/exp, qty remark, date and name) and counting the number of return stocks.

12.00pm: lunch break.

1.13 pm to 1.31 pm: Continue Packing up the returned items at the reverse unit (room)

1.35 pm to 4.17 pm: Checking and counting the number of return items.

4.20pm: Cleaning up the place.

4.32pm: Work off.

Challenges: Keeping track of return stock details.

Solutions: Maintained detailed labels and records.

Lessons Learned: Accurate labelling and records improve return stock management.

8.02am to 11.26 pm: Counting the number of returns items (Charity bottles)

11.26am: Sorting the returned items.

12.00 pm: Lunch break.

1.10pm: Continue to Arrange the returned items to their boxes(brand) at the reverse room.

4.33pm: Work off.

Challenges: Efficiently sorting and organizing returned items.

Solutions: Grouped items by brand for easier processing.

Lessons Learned: Grouping similar items simplifies sorting and inventory processes.

8.05 am until 12.00 pm: Counting the number of returned items and scanning the items' barcode by using HHT.

12.03 pm lunch break.

1.14 pm. until 2.00 pm: Continue to Count the returned items at the reverse unit.

2.00 pm to 4.30 pm: Filling the good return note documents at the reverse unit.

4.33 pm: Work off.

Challenges: Ensuring accurate counts and documentation.

Solutions: Used HHT for precise scanning and verification.

Lessons Learned: Technology aids in maintaining accuracy and efficiency in returns processing.

8.10 am: I started picking items (single cDO pick at area 00 at GF, warehouse 1.0.

10.15 am: I conducted batch CDO pick. At area 00 and 03, GF warehouse 1.0.

12.03 pm: lunch break.

1.13 pm: continues to work, packing CDO items.

4.32 pm: Work off.

Challenges: Adapting to different picking methods for single and batch CDO.

Solutions: Practiced both methods and asked for tips from colleagues.

Lessons Learned: Mastering various picking techniques increases efficiency.

7.58 am to 10.00 am. I started doing bin-to-bin transfer at shelves 00 AC of the warehouse's ground floor.

10.05 am until 12.00 pm. I continued doing Bin-to Bin Transfers at the Shelves 00 C area.

12.03 pm. Lunch break.

1.12pm to 2.00pm. I continue the bin to bin transfer at the poison room.

2.00 pm until 4.30 pm. I did the stock checking using HHT (Container Item Inquiry) from the 00 CA area to the 00 CB area and arranged it neatly.

4.33 pm. Work off.

Challenges: Efficiently managing bin transfers and stock checking.

Solutions: Followed a systematic approach and used HHT for accuracy.

Lessons Learned: Systematic organization and using tools effectively can improve task efficiency.

8.10 am to noon. I picked items at the poison room.

12.01 pm. Lunch break.

1.15pm to 3.30 pm. I continues the picking work at the poison room.

3.35 pm. I performed stagging work in the GF area.

4.43pm: Work off.

Challenges: Handling and picking controlled substances accurately.

Solutions: Followed strict guidelines and double-checked items.

Lessons Learned: Adherence to protocols ensures safety and accuracy in handling controlled substances.

8.10 am. I started Picking items using ACMM HHT at Warehouse 2.0 area, 08 lanes G, H and I.

12.04 pm. Lunch break.

1.08 pm to 4.00 pm. I continued picking items for Alpro's outlet in the warehouse 2.0 area, Lane G, H, and I.

4.00 pm. Finished picked items at warehouse 2.0 area 4.15 pm. Cleaning up the workplace.

4.30 pm. Work off.

Challenges: Learning to use the ACMM HHT system effectively.

Solutions: Sought help from colleagues and practised regularly.Lessons Learned: Familiarity with the system is crucial for efficient item picking.

8.06 am. I started picking items at Warehouse 2.0.

12.01 pm. Lunch break 1.03 pm. I had to continue the remaining work at warehouse 2.0.

3.30 pm. I finished picking items at warehouse 2.0 cleaning up the workplace and disposing of the waste.

3.39 pm. I conducted batch CDO picking at the warehouse 1.0 area.

4.15 pm. I packed up the CDO items at the FFM unit.

4.34 pm. Work off.

Challenges: Managing time efficiently between multiple tasks.

Solutions: Prioritized tasks and worked systematically.

Lessons Learned: Effective time management is key to balancing various responsibilities.

7.55 am to 12.00 pm. I was assigned to pick items for Alpro Pharmacy Sdn Bhd 's outlets at GF, lane J and K.

12.04pm. Lunch break.

1.04pm. I had continues to work.

3.20pm. I had finished picking up work activities and started cleaning the workplace.

4.32 pm. Work off.

Challenges: Maintaining accuracy while picking multiple items.

Solutions: Used detailed notes and double-checked items.Lessons Learned: Attention to detail is crucial for accuracy.

12.04pm.Lunch break.

At 1.05 pm, I had continue the key in the TN value into the Google Drive of Alpro Pharmacy Sdn Bhd.

4.35pm. Work off.

Challenges: Ensuring accuracy in data entry.

Solutions: Double-checked entries and followed systematic procedures.

Lessons Learned: Accurate data entry is essential for maintaining reliable records.

8.05 am. to 11.59 pm: I started keyed in the TN value of Air shipment/couriers at the CC unit.

12.01 pm. Lunch break.

1.03 pm continue the remaining work at the CC unit.

4.33pm Work off.

Challenges: Managing large volumes of data.

Solutions: Implemented a systematic approach to data entry.

Lessons Learned: Systematic processes enhance data management efficiency.

8.11am to 12.00pm. I started to work of sorting, arranging and filing the Poison Sign Order based on its state and issued date.

12.01 pm Lunch break.

1:05 pm - 4:43 pm: Continued sorting and filing Poison Sign Orders.

4.43 pm Work off.

Challenges: Organizing and filing documents systematically.

Solutions: Used a detailed labelling system for easy reference.Lessons Learned: Effective organization simplifies document management.

12.01pm: Lunch break.

1.02 pm to 4.40 pm. I had to continue the remaining work at the CC unit.

4.48pm: Work off.

Challenges: Ensuring accurate document sorting.

Solutions: Double-check sorted documents for accuracy.

Lessons Learned: Accuracy in sorting prevents future issues.

8.00 am to noon. I started work, sorting the poison sign order documents according to the outlet's code and filling them.

12.03 pm. Lunch break.

1.02 pm to 4.30 pm. Continue to work. I was sorting and filing the Poison Sign Order documents at the CC unit.

4.35 pm.Work off.

Challenges: Managing a large volume of documents.

Solutions: Implemented a systematic approach for sorting and filing.

Lessons Learned: An organized approach improves document management efficiency.

7.50am to noon. I had Started work at the CC unit. Sorting the Poison Sign Order documents and marking them as remarks.

12.03 pm. Lunch break.

1.07 pm Continue to work.Sorting PSO documents at CC unit.

4.36pm Work off.

Challenges: Keeping track of marked documents.

Solutions: Used detailed notes and systematic marking.

Lessons Learned: Detailed tracking improves document management.

8.24 am to noon. I keyed in information on suppliers to the summary of July 2024.

12.01 pm Lunch break.

1.05pm to 4.30pm. I continued to do the remaining work.

4.34pm Work off.

Challenges: Ensuring accurate supplier information entry.

Solutions: Double-checked entries for accuracy.

Lessons Learned: Accurate data entry is crucial for reliable records.

12.05 pm Lunch break.

1.10 pm. I continued keying in supplier information.

2.15 pm to 4.30 pm. I had started keying TN(Transfer number at ATR side....of Google Drive by referring to ACMM system such as(Inventory Management >inter store transfer>Goods Transfer Note).

4.38pm Work off.

Challenges: Managing multiple data entry tasks.

Solutions: Prioritized tasks and used a systematic approach.

Lessons Learned: Prioritization and organization are key to managing workload.

12.04 pm Lunch break

1.10 pm I continued keying in the remaining TN value of Air Shipment/ Courier.

4.34 pm: Work off.

Challenges: Maintaining accuracy in high-volume data entry.

Solutions: Implemented double-checking procedures. Lessons Learned: Accuracy and attention to detail are critical in data entry.

12.01 pm. Lunch break.

1.05 pm to 4.30 pm. I continued the remaining work by packing the CoD items at the packer counter of APD unit.

4.31 pm: Work off.

Challenges: Ensuring items are packed correctly and efficiently.

Solutions: Followed a systematic packing process and double-checked items.

Lessons Learned: A systematic approach ensures accuracy and efficiency in packing.

8.05 am to noon. I had packed up CDO items at the packer counter of the APD unit.

12.01 pm. Lunch break.

1.05 pm to 4.30 pm. I continued to do the remaining work at APD unit.

4.35 pm. Work off.

Challenges: Handling a high volume of COD items.

Solutions: Worked systematically and double-checked items for accuracy.

Lessons Learned: Efficiency and accuracy are key to handling high volumes of work.

11.00 am. I was assigned to assist in picking poison items at the poison unit.

12.03 pm. Lunch time.

1.00 pm to 4.30 pm. I continued to work by packing up the COD items at the packer counter of the APD unit.

4.31 pm: Work off.

Challenges: Balancing tasks between packing and picking items.

Solutions: Prioritized tasks and maintained focus on accuracy.

Lessons Learned: Balancing tasks requires effective time management and prioritization.

8.30am to 11.00am.Packing CoD item at packer counter.

11.00am to12.00pm: Lunchtime.

12.00 pm to 1.00pm doing batch CDO picking.

1.00 pm to 3.00 pm: I was packing the Cod item at the ApD packer counter.

3.53 pm to 4.00 pm. I did bin transfer at APD unit lane 28.

4.32pm work off.

Challenges: Efficiently managing different types of tasks.

Solutions: Followed a detailed schedule and maintained focus on each task.

Lessons Learned: Effective task management and scheduling improve efficiency.

8.30 am to 9.00 am. I checked the quantity of stock at the APD unit.

9.30 am to noon. I had picking up the COD items according to Single picking and batch picking on the ACMM system. 12.01 pm: Lunch break.

1.05 pm to 4.30 pm: I had continued to work by packing CDO Items at the APD unit.

4.32 pm. Work off.

Challenges: Ensuring accuracy in stock checks and item picking.

Solutions: Used the ACMM system for accurate stock checks and item picking.

Lessons Learned: Accuracy in stock management ensures smooth operations.

8.10am. I had started pick items for Alpro's outlet at lane J and K by using the HHT and ACMM system.

11.01 am Lunch break.

12.00pm continues to work.

2.25 pm Finished picked the items.

2.28 pm. I had started cleaning up the workplace.

4.32pm Work off.

Challenges: Efficiently using the HHT and ACMM system for item picking.

Solutions: Practiced using the system and sought guidance from colleagues.

Lessons Learned: Familiarity with technology improves work efficiency.

8.05 am. to 11.59am. I picked up the items at lane J and K by using the HHT and ACMM system.

12.00 pm. Lunch Break.

1.00 pm to 4.30 pm. I had continue picking up the items at Lane J and K and also cleaning up the work place.

4.30 pm Work off.

Challenges: Maintaining accuracy while picking items.

Solutions: Used detailed notes and double-checked items.

Lessons Learned: Accuracy and attention to detail are crucial for successful item picking.

8.05 am. to 11.59 am. I had picked up the items at lane J and K by using the HHT and ACMM system.

12.00pm. Lunch Break.

1.00 pm to 4.30 pm. I had continued picking up the items at Lane J and K and also cleaning up the workplace.

4.30pm. Work off and signed off from internship at the Alpro Pharmacy Sdn Bhd.

Challenges: Efficiently managing the final tasks of the internship.

Solutions: Prioritized tasks and maintained focus on accuracy.

Lessons Learned: Effective time management and prioritization are key to completing tasks efficiently.

Practicum Workplace Supervisor: Mr Cheng Kuen Sieng (DESMOND)

Practicum Period: 1/4/2024 until 31/7/2024 (4 Months)