Brainstorming on Performance Metrics by Mody Diakite https://padlet.com/modiakite/ezhq2vugdmv9ojaz What metrics can we use to monitor performance in the following areas? en-us 2022-02-04 16:08:42 UTC 2022-02-07 17:26:57 UTC hello@padlet.com https://padlet.net/icons/png/1f914.png Recruiting timelins https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033477263 2022-02-07 16:20:22 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033477263 Maximum time for backfilling a vacant position https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033477399 2022-02-07 16:20:26 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033477399 Contracting Timelines https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033478393 2022-02-07 16:20:45 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033478393 Candidates recruited/sourced within XXX days of OTI need identified. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033478500 2022-02-07 16:20:48 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033478500 Qualitative Feedback from program teams that are customers of the products or consultant services provided https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033478819 2022-02-07 16:20:56 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033478819 Ability to staff Up https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033479116 2022-02-07 16:21:03 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033479116 swift processing of anniversary modifications; avoidance of urgent actions https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033479863 2022-02-07 16:21:20 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033479863 Collaboration & Problem Solving https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033479896 Citing concrete examples of joint collaboration and problem solving ]]> 2022-02-07 16:21:21 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033479896 Time to fill/Time to interview/time to select https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033480603 2022-02-07 16:21:38 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033480603 Understanding how much current recruitment team can handle, and what needs to happen to surge as needed https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033480960

]]> 2022-02-07 16:21:46 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033480960 ability to shift/hire admin resources https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033481631 2022-02-07 16:22:01 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033481631 Qualitative feedback from 'customers' - i.e. programs asking for support https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033482074 2022-02-07 16:22:12 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033482074 Linked to the recruitment metric, the retention rate i.e. number of actual staff vs. vacant positions at any given time. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033482623 2022-02-07 16:22:26 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033482623 Accurate maintenance of tracking and information sharing tools https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483261 i.e. number of times OTI has to specifically request updates or missing information]]> 2022-02-07 16:22:41 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483261 Demonstration that we have integrated "lessons learned" into how we manage the contract. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483322 2022-02-07 16:22:43 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483322 Demonstrated capacity to provide surge staffing during busy periods. (timelines for surge capacity filled) https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483352 2022-02-07 16:22:43 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483352 Quality control of contracts (ensuring proofreading, attention to detail, correct information) https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483533 2022-02-07 16:22:48 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033483533 Contract deliverables https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033484088 Timely submission of deliverables or requests of deadline extensions ]]> 2022-02-07 16:23:02 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033484088 Minimal (reasonable) amount of staff time spent organizing travel to programs. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033485110 2022-02-07 16:23:25 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033485110 analysis of tracked data - what trends are found and then acted upon? https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033485112 2022-02-07 16:23:25 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033485112 Team ability to meet deliverables and project deadlines for priority projects as agreed upon by Governance Board. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033486082 2022-02-07 16:23:51 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033486082 PD postings for vacancies. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033486286 2022-02-07 16:23:56 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033486286 defining LOE to complete tasks https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033486419 2022-02-07 16:23:59 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033486419 Anticipating backfilling needs https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033487342 Continuously thinking of how to keep the staff backbench filled]]> 2022-02-07 16:24:23 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033487342 " " staff time spent on travel. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033487773 2022-02-07 16:24:33 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033487773 Comms workflow with fewer dotted lines but clear line of communications with dos and don'ts... No gray areas but specific rules of engagements that leave no room to second guess the transparency in all applicable processes https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033488725 2022-02-07 16:24:59 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033488725 Creation of metrics that would be useful for OTI (setting baseline metrics, and then updating these reguularly) https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033488981 For example: tracking the number of recruitments, time to hire, etc]]> 2022-02-07 16:25:05 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033488981 accurate maintenance of current PSC information - contracts/dates/grade & step https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033489530 2022-02-07 16:25:19 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033489530 Staff surveys to ensure that ISC-hired staff needs are being met (admin, travel, policies are clear, etc.). https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033489995 2022-02-07 16:25:31 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033489995 https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033491760 Feedback from M&E Advisors on quality/ease of administrative, security, financial and operational support]]> 2022-02-07 16:26:11 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033491760 Defined timelines or delivery deadlines for each Minimum Viable Products or projects https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033493119 2022-02-07 16:26:45 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033493119 Yearly performance https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033493906 Identifying in real time and at the end of the contract year as needed, process improvements to execute the contract/scope more efficiently each year ]]> 2022-02-07 16:27:04 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033493906 Variance Against Timelines For New or Novel Situations (contractor projected vs delivery) https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033494686 2022-02-07 16:27:22 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033494686 Clear financial tracking https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033495403 Easy to see current finances (by position, space, other ODCs), and future budgeting]]> 2022-02-07 16:27:40 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033495403 Learning from private sector https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033497010 Bringing/leveraging private sector best practices and new solutions to the federal space where possible ]]> 2022-02-07 16:28:15 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033497010 Regarding performance evaluations - level of input by OTI. https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033497220 2022-02-07 16:28:20 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033497220 Shared workspace https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033498434 Shared google doc for SOWs, financial reports, and other reports, SOPs, etc]]> 2022-02-07 16:28:51 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033498434 Minimum use of waivers (numbers) compared to number of issues resolved in adherence to existing rules and regulations https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033499488 2022-02-07 16:29:16 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033499488 Staff Morale https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033499735 Quality of staff morale ]]> 2022-02-07 16:29:23 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033499735 SOPs updated regularly https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033499866 SOPs that outline roles/responsibilities, communication protocols, etc, as well as key performance metrics]]> 2022-02-07 16:29:27 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033499866 Synchronization/coordination with OTI performance evaluations and awards scheduling. tatorres1 https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033505781 2022-02-07 16:31:53 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033505781 DEI-A https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033565866 Recruit, hire, and retain diverse staff]]> 2022-02-07 16:54:47 UTC https://padlet.com/modiakite/ezhq2vugdmv9ojaz/wish/2033565866