ZA

I am writing to complain about the horrible evening I spent in your café where my friends and I celebrated my birthday on the 9th of November. Your bad service spoiled my day.

Firstly, the main course was not delicious. The salmon was overcooked and dry and was not worth the money we paid. . Secondly, the supervisor paid no attention to our complaints and refused our claim, he was rude when he asked us to find another restaurant instead.

Moreover, the place was crowded and the waiters didn't wear face masks or gloves. Also, we paid a lot of money for very  limited items and this was disappointed.

To sum up, As you can see, we were not able to enjoy our party, so I ask you to kindly investigate and take action against the staff on duty for their negligence and rude behavior. I look forward to your apologies and trust that you will take this matter seriously.

Yours

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I am writing to complain about the service at your restaurant   where I had a meal last night with my friends . I was really disappointed and dissatisfied with the food quality and the waiters rude behavior . Actually,  I feel so mad because I’ve wasted my money on a luxurious restaurant that doesn’t even serve well or respect the customers. Also,  what I experienced was not what I excepted from a 5 star hotel restaurant.

At first , one of my friends suggested to try a new restaurant we never tried before , so I searched on the internet about newly opened restaurants  which   leaded me to find out about your restaurant .Then we decided to give it a try , but we were highly disappointed of how the restaurant looked and how we wasted our money for nothing that we paid 1290QR for each person  for only few meals with drinks and appetizers. And the total amount was crazy me and my friends paid almost 6514 QR .Furthermore, the view of the place was totally different from what was advertised on the website.

In addition, the waiter was rude and impatient. While we were placing our orders , we asked him about certain items ,he simply ignored our questions      and did not reply. What is more , he was nervous and shouted at one of my friend. We asked him to call the manager, he laughed at us and moved to another customer. Later when I went home , I tried to contact the customer service but no one answered and sometimes its unreachable or out of service.

All in all , we ended up paying amount of money that is unusual for food and saw a total different place than what the pictures and rates showed which it was found out later that to be all fake ratings and views made by the   restaurant members themselves. As a result ,I feel that you should give a refund and a formal apologize or I will take legal action with the restaurant that might lead to unpleasing consequences .Therefore, I hope that you resolve    this matter as fast as possible .

Yours faithfully

In addition, the restaurant was not as usual clean and tidy. On the contrary , our table was dirty and there  was rubbish on the ground and the toilet was smelly. Were were disappointed with the service that we        received that day. The waiters were confused and very slow. They were upset and tension.

All in all, my intention in writing this letter is to ask you to issue a "show cause notice" to the supervisor at your restaurant and disseminate instructions to all your staff to hold a modicum of buffer stock for every item, just in case the restaurant runs out of that item and so that no customer experiences a humiliation. I ask you a full refund and an apology or I have to take legal actions.

Yours faithfully,
Rouda

To start with, the food was not delicious. I t was cold and salty. We couldn't eat it . Also , when we ordered  plain coffee , we received coffee with sugar and milk. Moreover, the staff was so moody and they weren't happy at all . What is more,  they didn't respect the customers, you have to become more control over the restaurant.

In addition, we paid much more money than what we have planned for. The prices are totally different from the prices mentioned on the website. In fact  we were really shocked. What is more, when I went to the      bathroom, I saw a rat which  made me scream. I was so afraid.

All in all, I had a bad experience and I have attached a copy of the bill and a copy of your website prices. I must have a full refund of my money and an apology about what had happened . I hope you will take  actions as soon as possible or I have to to take legal actions. Thank you in advance.

Yours faithfully.
Sarah

Dear Sir/ Madam,
 I am writing this letter to complaint about the restaurant and the bad

experience I had . I visited your restaurant last week with my friend and we did not enjoy our time.

First of all, I ordered food that looked

great on the picture on the menu. and when l had the food it looked so different from  what  I saw in the menu. Also the food was so cold and I was not able to eat it. The food looked like it had been cooked the before.

Also, the juice was not fresh and it was hot. In addition, my glass was not clean. We also paid a lot of money although there was a special offer. We got shocked from high prices.

All in all , I am writing this letter to inform you about the bad experience I had at the restaurant  I ask for a full  refund  and I hope you can make things.

better next time.
Yours faithfully,
N

last weekend  I visited your restaurant with my family,

but me and my parents noticed that you had a bad service , we were terribly dissatisfied by the service. Therefore, I am writing to complain about the bad service.

Firstly, when we entered the restaurant there was nobody to guide us, we had to wait about less than 20 minutes , and then a staff member walked towards us .He had an angry look on his face and  he talked very rudely to my parents. Secondly , when we arrived at our table it was a bit dirty even the plates were dirty as well. 

Moreover, when my dad complained about the dirty tables ,the waiter got angry then he left and told other waiter to serve us. We ordered our meals and after about 23 minutes the food arrived , he cleaned the dirty place and gave us our meals but he gave us the food aggressively.

Finally, I’m writing this to complain about your bad and slow service, I’m sure there are a lot of people who complained about your bad service and I hope you could upgrade your service . I ask for a full refund or I will take legal actions and your restaurant could be shut down because of that

Yours faithfully
NA

I am writing  to complain about the bad service that I had at your restaurant.  I went with my family to your restaurant on Monday to have lunch but we did not enjoy our time.

First of all, the service at your restaurant was really poor and slow. As we had to wait along time until the waiter came to take the order. Second,  the food was not good. It was cold and it was not tasty at all. Even the sweet we order was terrible. It was too sweet to eat.

In addition , the prices were too high and we paid a lot of money for few items . I  noticed that the the treatment in the restaurant was not good and it was not fast.  When I asked to change the flavor of the ice-cream, the waiter replied after a long time.

 All in all, I  was really disappointed and we had a bad time. I didn't like the food and the prices are high. As a result, I want a full refund of my money or I will take other actions. 

Yours faithfully,
Shahad

I am writing to complain about the terrible last night I had in your ” name of the cafe ”  cafe  where my friends and I were there .We were really annoyed . 

The problems started directly as we arrived. Firstly, we were assured the flawless service ,but it wasn’t true. We had reserved a table but when we arrived, there were not enough chairs for us . Moreover, he service was very slow as we had to wait for half an hour before we could order. Furthermore, your staff was impolite and not helpful. The waiter didn’t know the ingredients of dishes. He told that it was none of his business.

What is more, the main course wasn’t not tasty. The food was overcooked , dry and wasn’t worth the money paid. I would recommend to employ a new chef because the dessert was distasteful. I tried to talk to the supervisor but he didn’t pay any attention to our complaints and denied our claim. He was rude when he asked us to look for another ______________ instead.

All in all, as you can see we couldn’t enjoy our night , it was spoilt. Therefore, I request you to kindly investigate and take action against the staff on duty for their negligence and rude behavior. I look forward to receiving your written apology. I am sure you will give serious consideration of the matter.

Yours faithfully,

I am writing to complain  about the bad service in your restaurant when I went with my family last week to have fun, but I was shocked for many reasons. 

First of all , the service was really poor and slow. As we had to wait for along time until we could make our order. Second , the table was not clean , it was so dirty and had bad smell. 

In addition , the prices  were too high and we paid a lot of money for few items. Moreover , the TV was brokan , so we could not watch anything. 

All in all , I was really disappointed as we had a bad time. As a result , I want a full refund of my money or I will teke other actions. 

      You faithfully , 

     Tasbeeh Ashraf.