allow client to express her emotions and listened attentively

appropriate body language

avoid providing strategies too early

speaks in a respectful manner

proper body language

able to find out the root issues

paid good attention to the client

solutions were not provided too quickly, and instead there was focus on listening and finding out more about the client first

avoid using combined questions, not so much “do you” because it is close-ended.

to improvise: can use more of “open-minded” questions, prompt client such that they do not give a singular word answer

body language shows that counsellor is focused and attentive to what the client is saying

use of reflective questions to help client think and reflect on themselves

ask one question by itself

more open ended questions

expanded to other activities and hobbies that can be done

counsellor’s body language suggests attentiveness and respect to client

usage of questions that allow client to reflect and explain themselves

diving into questions that asks about the client’s situation (shows that client is heard)

nodding to show acknowledgement for client to continue showing

good point for acknowledgement and understanding the client’s sharing

good body language

ask good leading questions to find out more about client’s life

focuses too much on one topic