Customer brand experience by bethan https://padlet.com/artslondon/experiences Add photo's / comments / questions en-us 2017-11-08 14:13:01 UTC 2026-04-02 10:26:48 UTC hello@padlet.com Burberry Visit - Sukriti Gupta https://padlet.com/artslondon/experiences/wish/205992262 Burberry, 121 Regent Street, Mayfair, London W1B 4TB]]> 2017-11-12 15:48:25 UTC https://padlet.com/artslondon/experiences/wish/205992262 Ralph Lauren Visit - Sukriti Gupta https://padlet.com/artslondon/experiences/wish/205992985 Polo Ralph Lauren London Flagship Store, 169-173 Regent Street, Mayfair, London W1B 5TQ]]> 2017-11-12 15:53:54 UTC https://padlet.com/artslondon/experiences/wish/205992985 https://padlet.com/artslondon/experiences/wish/206152303 2017-11-13 10:05:23 UTC https://padlet.com/artslondon/experiences/wish/206152303 https://padlet.com/artslondon/experiences/wish/206152527 Topshop has the advantage of having a large store and a shop-in-shop form that can display various brands and even from beauty to café.  The section is divided into its own division, but it is complicated. So if people want to buy a specific style rather than just look around, they will wander. It was also difficult to find an employee.]]> 2017-11-13 10:06:21 UTC https://padlet.com/artslondon/experiences/wish/206152527 https://padlet.com/artslondon/experiences/wish/206153195
Ted Baker had a good section division and was able to shop along the lines. In addition, there were many employees that one-to-one correspondence was possible.
]]> 2017-11-13 10:08:35 UTC https://padlet.com/artslondon/experiences/wish/206153195 https://padlet.com/artslondon/experiences/wish/206213899 Personalised Jewellery at Topshop]]> 2017-11-13 13:34:29 UTC https://padlet.com/artslondon/experiences/wish/206213899 Topshop (214 Oxford St, London W1W 8LG) https://padlet.com/artslondon/experiences/wish/206214673 Cupcake bakery makes me feel happy]]> 2017-11-13 13:36:19 UTC https://padlet.com/artslondon/experiences/wish/206214673 Topshop (214 Oxford St, London W1W 8LG) https://padlet.com/artslondon/experiences/wish/206215317 2017-11-13 13:37:51 UTC https://padlet.com/artslondon/experiences/wish/206215317 Topshop (214 Oxford St, London W1W 8LG) https://padlet.com/artslondon/experiences/wish/206215605 2017-11-13 13:38:29 UTC https://padlet.com/artslondon/experiences/wish/206215605 Topshop (214 Oxford St, London W1W 8LG) https://padlet.com/artslondon/experiences/wish/206217231 Coffee and christmas decoration at Benugo Cafe at Topshop. Makes me feel comfortable and I am spending more time at the store enjoying the atmosphere

]]> 2017-11-13 13:41:58 UTC https://padlet.com/artslondon/experiences/wish/206217231 Topshop (214 Oxford St, London W1W 8LG) https://padlet.com/artslondon/experiences/wish/206218097 Student discount all year round]]> 2017-11-13 13:43:38 UTC https://padlet.com/artslondon/experiences/wish/206218097 Topshop (214 Oxford St, London W1W 8LG) https://padlet.com/artslondon/experiences/wish/206218646 Christmas candy and accessories, makes me feel excited about christmas coming up. ]]> 2017-11-13 13:44:45 UTC https://padlet.com/artslondon/experiences/wish/206218646 https://padlet.com/artslondon/experiences/wish/206223176 Thomas's cafe at Burberry. Merchandise is also displayed and they have a space for private dinners, which can be rented for free - costs for food, drinks and service obviously apply.]]> 2017-11-13 13:53:05 UTC https://padlet.com/artslondon/experiences/wish/206223176 Georgia Sotiriadi https://padlet.com/artslondon/experiences/wish/206245486 2017-11-13 14:27:10 UTC https://padlet.com/artslondon/experiences/wish/206245486 Georgia Sotiriadi https://padlet.com/artslondon/experiences/wish/206247640 Burberry Regent Street: Very helpful staff -  amazing visual merchandising - you feel special]]> 2017-11-13 14:30:34 UTC https://padlet.com/artslondon/experiences/wish/206247640 Georgia Sotiriadi https://padlet.com/artslondon/experiences/wish/206249330 2017-11-13 14:33:19 UTC https://padlet.com/artslondon/experiences/wish/206249330 Georgia Sotiriadi https://padlet.com/artslondon/experiences/wish/206250314 Topshop Oxford Street: Variety of merchandise and different style
clothes than the most
mass stores - friendly staff - nice window display.]]> 2017-11-13 14:34:47 UTC https://padlet.com/artslondon/experiences/wish/206250314 Georgia Sotiriadi https://padlet.com/artslondon/experiences/wish/206250872 2017-11-13 14:35:37 UTC https://padlet.com/artslondon/experiences/wish/206250872 Topshop Women’s- Deepali https://padlet.com/artslondon/experiences/wish/206283761 Oxford Street]]> 2017-11-13 15:20:03 UTC https://padlet.com/artslondon/experiences/wish/206283761 Topshop https://padlet.com/artslondon/experiences/wish/206283762 2017-11-13 15:20:03 UTC https://padlet.com/artslondon/experiences/wish/206283762 Topshop w https://padlet.com/artslondon/experiences/wish/206283763 2017-11-13 15:20:03 UTC https://padlet.com/artslondon/experiences/wish/206283763 Topshop, Oxford St. -Lucia Cesario https://padlet.com/artslondon/experiences/wish/206293928 2017-11-13 15:35:54 UTC https://padlet.com/artslondon/experiences/wish/206293928 Topshop Nails -Lucia Cesario https://padlet.com/artslondon/experiences/wish/206295329 2017-11-13 15:38:26 UTC https://padlet.com/artslondon/experiences/wish/206295329 Topshop Hair Salon -Lucia Cesario https://padlet.com/artslondon/experiences/wish/206296266 2017-11-13 15:40:04 UTC https://padlet.com/artslondon/experiences/wish/206296266 Topshop - Oxford Circus https://padlet.com/artslondon/experiences/wish/206298257 2017-11-13 15:42:55 UTC https://padlet.com/artslondon/experiences/wish/206298257 Topman (Oxford St.) - Shivai https://padlet.com/artslondon/experiences/wish/206300027 2017-11-13 15:45:27 UTC https://padlet.com/artslondon/experiences/wish/206300027 Topman (Oxford St.) https://padlet.com/artslondon/experiences/wish/206301540 2017-11-13 15:47:34 UTC https://padlet.com/artslondon/experiences/wish/206301540 Nike - Deepali https://padlet.com/artslondon/experiences/wish/206301801 2017-11-13 15:47:55 UTC https://padlet.com/artslondon/experiences/wish/206301801 Nike Town - Oxford Circus arintawirasto https://padlet.com/artslondon/experiences/wish/206301833 Iteractive mannequin, organized visual merchandising]]> 2017-11-13 15:47:59 UTC https://padlet.com/artslondon/experiences/wish/206301833 Topshop https://padlet.com/artslondon/experiences/wish/206302089 Energentic music, lots of merchandise and staff was helpful. Only problem was that you almost feel like it’s too much merchandise. ]]> 2017-11-13 15:48:22 UTC https://padlet.com/artslondon/experiences/wish/206302089 melisa_kocakir https://padlet.com/artslondon/experiences/wish/206303273 Topshop Oxford st. - Benugo Café]]> 2017-11-13 15:49:55 UTC https://padlet.com/artslondon/experiences/wish/206303273 Nike Men (Oxford St.) https://padlet.com/artslondon/experiences/wish/206303416 2017-11-13 15:50:09 UTC https://padlet.com/artslondon/experiences/wish/206303416 TOPSHOP https://padlet.com/artslondon/experiences/wish/206304373 The screen changing photos in Topshop inspire me!!=)]]> 2017-11-13 15:51:35 UTC https://padlet.com/artslondon/experiences/wish/206304373 Nike Oxford Circus https://padlet.com/artslondon/experiences/wish/206304855 2017-11-13 15:52:11 UTC https://padlet.com/artslondon/experiences/wish/206304855 TOPSHOP https://padlet.com/artslondon/experiences/wish/206306448 BENUGO was so nice!! ]]> 2017-11-13 15:54:16 UTC https://padlet.com/artslondon/experiences/wish/206306448 NIKE https://padlet.com/artslondon/experiences/wish/206309351 After I want to nike, I want to start running!!]]> 2017-11-13 15:57:56 UTC https://padlet.com/artslondon/experiences/wish/206309351 NIKE https://padlet.com/artslondon/experiences/wish/206310548 2017-11-13 15:59:29 UTC https://padlet.com/artslondon/experiences/wish/206310548 Nike, Oxford St. -Lucia Cesario https://padlet.com/artslondon/experiences/wish/206324280 2017-11-13 16:19:27 UTC https://padlet.com/artslondon/experiences/wish/206324280 Nike weight lifting section -Lucia Cesario https://padlet.com/artslondon/experiences/wish/206326767 2017-11-13 16:23:09 UTC https://padlet.com/artslondon/experiences/wish/206326767 https://padlet.com/artslondon/experiences/wish/206345225 NIke, displaying pictures to stimulate the customer]]> 2017-11-13 16:49:49 UTC https://padlet.com/artslondon/experiences/wish/206345225 https://padlet.com/artslondon/experiences/wish/206350859 Topshop, the mannequins are represented like humans, with make up]]> 2017-11-13 16:57:47 UTC https://padlet.com/artslondon/experiences/wish/206350859 Burberry personalised service wangwenyu555 https://padlet.com/artslondon/experiences/wish/206354211 Craftsman come every weekend to design pattern for special customers makes people feel exclusive shopping expereince. ]]> 2017-11-13 17:02:55 UTC https://padlet.com/artslondon/experiences/wish/206354211 Burberry wangwenyu555 https://padlet.com/artslondon/experiences/wish/206356478 A piece of white marble make the cute bag accessary prominent and really inspire people and sparks joy. ]]> 2017-11-13 17:06:46 UTC https://padlet.com/artslondon/experiences/wish/206356478 https://padlet.com/artslondon/experiences/wish/206358047 Ted Baker - Laptop Bags - Pallavi]]> 2017-11-13 17:09:24 UTC https://padlet.com/artslondon/experiences/wish/206358047 https://padlet.com/artslondon/experiences/wish/206358664 Ted Baker - Women's collection - Pallavi]]> 2017-11-13 17:10:27 UTC https://padlet.com/artslondon/experiences/wish/206358664 Topshop wangwenyu555 https://padlet.com/artslondon/experiences/wish/206359009 Concession of Oliver Burton makes me stay longer in the store and inspire me and makes me excited. ]]> 2017-11-13 17:10:56 UTC https://padlet.com/artslondon/experiences/wish/206359009 https://padlet.com/artslondon/experiences/wish/206359460 Ted Baker - Women's collection - Pallavi]]> 2017-11-13 17:11:41 UTC https://padlet.com/artslondon/experiences/wish/206359460 https://padlet.com/artslondon/experiences/wish/206359877 Burberry - Men's collection - Pallavi]]> 2017-11-13 17:12:25 UTC https://padlet.com/artslondon/experiences/wish/206359877 Topman store visit - 'third space' retail of barber shop https://padlet.com/artslondon/experiences/wish/206415708 Heather Tam

]]> 2017-11-13 18:39:54 UTC https://padlet.com/artslondon/experiences/wish/206415708 Topman store visit - festive greetings and promotion https://padlet.com/artslondon/experiences/wish/206418159 Heather Tam]]> 2017-11-13 18:44:08 UTC https://padlet.com/artslondon/experiences/wish/206418159 Nike Town store visit - inclusive activity in-store https://padlet.com/artslondon/experiences/wish/206419171 Heather Tam ]]> 2017-11-13 18:45:44 UTC https://padlet.com/artslondon/experiences/wish/206419171 Nike Town store visit - Resident DJ in store to create good mood and shopping environment https://padlet.com/artslondon/experiences/wish/206419605 Heather Tam]]> 2017-11-13 18:46:24 UTC https://padlet.com/artslondon/experiences/wish/206419605 https://padlet.com/artslondon/experiences/wish/206434476 Nike..In store stimuli was attractive due to the use of gym equipment--> good mood/ awaken emotions of happiness ]]> 2017-11-13 19:10:12 UTC https://padlet.com/artslondon/experiences/wish/206434476 https://padlet.com/artslondon/experiences/wish/206437400 Affective associations: happy , optimistic- positive valence..casual conversation with employees and I gained a deep feeling of social involvement within the store ]]> 2017-11-13 19:14:27 UTC https://padlet.com/artslondon/experiences/wish/206437400 https://padlet.com/artslondon/experiences/wish/206467002 A corner specialised for vintage clothing that somehow goes with topman's brand image.]]> 2017-11-13 20:04:16 UTC https://padlet.com/artslondon/experiences/wish/206467002 https://padlet.com/artslondon/experiences/wish/206468009 Topman 
iPad is carried around by store staff to drive sale buy advising customers to buy through online when customer's choice is not available in the store]]> 2017-11-13 20:06:18 UTC https://padlet.com/artslondon/experiences/wish/206468009 Top Shop Photo Booth https://padlet.com/artslondon/experiences/wish/206471274 Taking photos (with friends) helps to memorise the experience and the connected feelings. ]]> 2017-11-13 20:13:10 UTC https://padlet.com/artslondon/experiences/wish/206471274 https://padlet.com/artslondon/experiences/wish/206474221 A huge section on the other floor to highlight other brands that Topman ]]> 2017-11-13 20:19:27 UTC https://padlet.com/artslondon/experiences/wish/206474221 Nike m_kale0720181 https://padlet.com/artslondon/experiences/wish/305722820 2018-11-18 22:17:49 UTC https://padlet.com/artslondon/experiences/wish/305722820 Nike m_kale0720181 https://padlet.com/artslondon/experiences/wish/305722896 Insight into Collaborations given by videos in store]]> 2018-11-18 22:18:29 UTC https://padlet.com/artslondon/experiences/wish/305722896 Nike m_kale0720181 https://padlet.com/artslondon/experiences/wish/305723026 educative and informative signboards about collaborated artists]]> 2018-11-18 22:19:38 UTC https://padlet.com/artslondon/experiences/wish/305723026 Burberry m_kale0720181 https://padlet.com/artslondon/experiences/wish/305723178 The latter Burberry collection was streamed outside the Flagship Store in Regent Street.]]> 2018-11-18 22:21:02 UTC https://padlet.com/artslondon/experiences/wish/305723178 Burberry m_kale0720181 https://padlet.com/artslondon/experiences/wish/305723426
Riccardo Tisci’s renovation placed an installation by Hudson at the heart of the Regent Street store. Customers could observe the creation process of the installation's elements due to an integrated 3D printer.

]]> 2018-11-18 22:23:08 UTC https://padlet.com/artslondon/experiences/wish/305723426 NIKE w_fan0720181 https://padlet.com/artslondon/experiences/wish/305730101 The modern decorations in nike store is really strong, offering customers a high tech felling, which is really good to demonstrate nike's professional role in sports industry.]]> 2018-11-18 23:21:09 UTC https://padlet.com/artslondon/experiences/wish/305730101 NIK w_fan0720181 https://padlet.com/artslondon/experiences/wish/305730329 Nike puts up some posters in store to drive customers interests, they can complete the challenge and earn special badge, they can also customise their own tee.]]> 2018-11-18 23:23:35 UTC https://padlet.com/artslondon/experiences/wish/305730329 NIKE w_fan0720181 https://padlet.com/artslondon/experiences/wish/305730535 One thing that is really cool is that there are always some DJs in nike store, they play musics in store, which offering customers a really live experience, making them feel young and energetic.
,]]> 2018-11-18 23:25:48 UTC https://padlet.com/artslondon/experiences/wish/305730535 NIKE w_fan0720181 https://padlet.com/artslondon/experiences/wish/305730708 They offers a really convenient service, customers can use NIKE app to scan the barcode to request their own size and then try them on in the pickup area, they don't need to wait for the sales person to help them, which is really customer friendly.]]> 2018-11-18 23:27:40 UTC https://padlet.com/artslondon/experiences/wish/305730708 Topman w_fan0720181 https://padlet.com/artslondon/experiences/wish/305730935 I saw a giffgaff ad in Topman's fitting room, it offers a free SIM card for those customers who are in need, which is sweet but also a bit annoying for those who are here just to buy clothings. ]]> 2018-11-18 23:30:28 UTC https://padlet.com/artslondon/experiences/wish/305730935 Topman w_fan0720181 https://padlet.com/artslondon/experiences/wish/305731119 If you have too many pieces to purchase, Topman offers Dropit service, you can just leave your shopping bag on floor -1 and Dropit will deliver it to your door. I think its only useful if you are really buying a lot, and it might also take some time.]]> 2018-11-18 23:32:31 UTC https://padlet.com/artslondon/experiences/wish/305731119 Topman w_fan0720181 https://padlet.com/artslondon/experiences/wish/305731368 I found this tech device around the corner, there's a small game in it, you can pair the fastest style of Topman, and once you finished you can leave your email in the system, they will send you a survey and you will have the chance to win 250 pounds gift card. I think it's a great way to drive customers' interests, but the game is a little bit silly and not much new styles to choose.]]> 2018-11-18 23:35:29 UTC https://padlet.com/artslondon/experiences/wish/305731368 Topman w_fan0720181 https://padlet.com/artslondon/experiences/wish/305731601 You can also choose to order online and get it the next day in store for free. And also students can get 10% off all year.]]> 2018-11-18 23:38:39 UTC https://padlet.com/artslondon/experiences/wish/305731601