HOS61604_LBM_August 2020BH19 by RuthSabina Francis

Mok Khye Zen 0331801

2020-08-24 08:29:33 UTC

The experience must be something that you can feel once in a life time and, while it can be developed from the heritage of the brand, it cannot take exclusively from the past but must be forward-looking and ground-breaking. Beside that, the hotel should encourage flexibility and develop customer profiles to deliver exceptional personalised services.

Firdha Amalia Desianty 0338642

2020-08-24 09:20:29 UTC

Luxury brand is known as having a great quality and value; so it often offer something that are unforgettable. The experience is something exclusive that are rarely happen to people in real life and we can keep it as our memories for life. By providing great hospitality and providing something different , cater the guests needs sincerely and make them feel like home, the guest will take it to their heart. Next, to deliver exceptional personalised services, the hotel can reward loyalty for the guest which they recognized and serve the customer by calling their name.

Sindy 0335496

2020-08-26 05:58:00 UTC

Luxury Hospitality Brands in order to create unique and unforgettable experience, they should make sure that the guest feel different from their daily lives; something that they can't receive from their daily lives but can gain it from the luxury hospitality brands. Starts from how the way they booked the hotel, the room, F&B, SPA, fitness center, and etc. Next is the hospitality from the staff, the staff should treat the guest well so that the guest will feel that they are accepted; to create a personalised service, the staff can call the guest followed by their name.

Hwang Ji-Min 0338292

stylishegg — 2020-08-30 08:21:38 UTC

The way to provide unique and unforgettable experience to the guests is by offering the highest quality in any of the elements that mass brands also offer. Also, providing them something they have wanted to try which they had never tried will give the guests unforgettable experience. To deliver exceptional personal service, the hotel should be having every guest personal profile and offer them different services which matches the guest personally.

Yoo Sung Won 0337327

2020-09-01 03:05:30 UTC

For luxury hotels to give guests an unforgettable experience and deliver exceptional personalized services, they need to provide different, unique and special experiences to guests. Luxury facilities, high-ended restaurants and bars, and the way how staffs treat guests can give customers unique and special experiences. Those I mentioned above can create unique and unforgettable experiences and deliver exceptional personalized services.

Choong Jia Ying 0338616

2020-09-07 06:26:11 UTC

A luxury brand hotel must give their customers an unforgettable experience and personalized service when staying in their hotel which lets them feel the money they spent on is valuable. it will let the guests feel that the services are unique and different from others. A personalized hotel experience goes beyond the kind of amenities you have. Guest personalization in the hotel industry goes beyond addressing your guest by a name. Know your guests. Find out what they want. Engaging people with a warm and welcoming behavior will always make a strong impression. The personal touch is the heart and soul of the hospitality industry.

Shin chanhee 0338027 In order for luxury brands to give customers an unforgettable experience and provide unique services, each of them must offer a special and wonderful experience that suits them. Customers should add ways to feel they are being given preferential treatment and give them a special experience that they cannot easily experience in their lives. And, the hotel should maximize the service so that guests can feel comfortable and good.

2020-09-07 07:00:28 UTC