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• Call NHS 111 (England/Wales) and choose option 2 for 24/7 urgent mental health support.

• Contact your GP and request an emergency appointment—remote options may be available.

  
  

If you might attempt suicide or have seriously harmed yourself, get emergency help:

• Call 999

• Go to A&E

• Call your crisis team (if you have their number)

• Ask someone to help if you can't do this alone.

Mental health emergencies are real emergencies. You're not wasting anyone’s time.

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Calm Harm is a free* app that helps you manage or resist the urge to self-harm.

During this episode, we will look at how we can break down taboos, foster honest and open conversations, and even explore the benefits of tree bathing.

In this episode of the WellMe Podcast, we share our experiences juggling work, study, and life – the challenges, and the small tips that make a big difference.

Kooth and Qwell offer articles, peer support, and professional help for children, young people, and adults navigating these complex feelings.

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Try our free online course, called Conversations in the Community. It builds your confidence in having everyday conversations about mental health and wellbeing. So you can be there for your friends, family, and others in your community.

What always makes you laugh, no matter what?
My daughter’s silly jokes, funny little games, and the random things she comes out with always make me laugh, no matter what kind of day I’m having.

What inspired you to join the Wellbeing Team, or what do you enjoy most about it?
Throughout my career, I’ve always been passionate about supporting people, so joining the Wellbeing Team at CSR felt like a natural fit. I loved being able to support individuals not only academically, but personally too, while continuing to develop my knowledge around mental health and wellbeing. I was later given the opportunity to lead the Wellbeing Team, and I’ve loved continuing to grow the support we offer while helping to further embed wellbeing into the heart of CSR culture.

What’s your role at CSR, and what do you enjoy most about it?
I’m the Learner Support Lead at CSR. My role is all about making sure learners feel supported throughout their journey with us, whether that’s academically, emotionally, or personally. I work across learner support, SEND support, wellbeing, and safeguarding, helping individuals overcome challenges and feel confident in achieving their goals. What I enjoy most is being able to work closely with people and seeing them grow, thrive, and succeed both during their programme and beyond.

LinkedIn: www.linkedin.com/in/kayleigh-rafiq

What’s your 5-minute mood boost? Drinking a hot cup of tea.. in silence.

What inspired you to join the Wellbeing Team or what do you enjoy most about it? I originally set up the Wellbeing Team in 2021 to create a supportive, safe space for both learners and staff, especially when they’re going through challenges with their mental health and wellbeing. Since 2022, Kayleigh has led the team (absolutely fantastically), while I’ve continued to support from an HR and staff-focused perspective. I stepped back into this role to help ensure we’re offering the right level of support to both staff and learners, and to contribute to creating a positive working culture where people feel genuinely looked after.

What’s your role at CSR, and what do you enjoy most about it? I’m a People and Recruitment Advisor, and what I enjoy most is being able to support employees throughout important life events, whether that’s maternity, paternity, menopause, or other experiences such as being a working parent or carer, navigating menopause, living with a disability, or managing their mental health and wellbeing. I also enjoy contributing to the organisation’s growth, particularly in strengthening our culture and ensuring we continue to develop in line with employment law.

LinkedIn: www.linkedin.com/in/danielle-walch-8a5357287

Blue Skies by Ella Fitzgerald

What’s your comfort TV show or film?

Schitt’s Creek or Ghosts are my go-to comfort programmes.

What inspired you to join the Wellbeing Team, and what do you enjoy most about it?

I joined the Wellbeing Team because I like helping people feel supported and included, and the part I enjoy most is being part of something that encourages people to look after themselves and each other, and it’s really rewarding to see the impact that can have.

What’s your role at CSR, and what do you enjoy most about it?

 I am the Enrolment Officer her at CSR and the best part of the job is meeting the learners and supporting them through the onboarding process.

My partner and kids - always doing something funny. 

What’s your comfort TV show or film?

Right now, Thomas the Tank. 

What inspired you to join the Wellbeing Team, or what do you enjoy most about it?

I wanted to better understand people and the situations they are facing so I can approach things with as much positivity, empathy, and perspective as possible. I also try to support and help where I can, especially when someone may be struggling or in need of understanding.

What’s your role at CSR, and what do you enjoy most about it?

As Head of Vocational Achievement, I am responsible for developing, delivering, and continuously improving the CSR provision across the organisation. I oversee all aspects of competence support, ensuring that apprentices, Vocational Skills Coaches, and the wider organisation are equipped to deliver and maintain outstanding training programmes. My role focuses on creating high-quality learning experiences, supporting professional development, and driving positive outcomes to ensure every apprentice has the best possible opportunity to succeed. What I enjoy most about this role is the opportunity to make a positive difference in people’s development and future careers. I value being able to support apprentices in building confidence, skills, and competence, while also helping VSCs and colleagues grow and deliver high-quality programmes. Seeing learners succeed, overcome challenges, and achieve positive outcomes is incredibly rewarding, and I enjoy contributing to a supportive environment where both individuals and the organisation can continue to improve and thrive.

My comfort shows vary depending on my mood, Gilmore Girls for cosy comfort, Sherlock for quirky goodness. Anything with a good murder mystery, especially if there is an unexpected twist!

What hobby or activity helps you switch off?

Hobbies that help me switch off are knitting, junk journaling and painting (landscapes).

What inspired you to join the Wellbeing Team, or what do you enjoy most about it?

I am a newbie to the wellbeing team. I wanted to join for the past 2 years, as I have found myself working with learners who needed the extra support, and I have finally made the jump to being an official member!

What’s your role at CSR, and what do you enjoy most about it?

I am the Program lead for the Level 3 Lab Technician Standard, Level 3 Science Manufacturing standard and the Level 5 Technician Scientist Standard. I love working with all my learners, finding out what makes them tick and helping them achieve.

Our team is here to listen, support and work alongside learners to help them achieve their goals.

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You don’t have to deal with it alone. Phone, email and online support, plus local one-to-one and group sessions

In this episode of the WellMe Podcast, we share our experiences juggling work, study, and life – the challenges, and the small tips that make a big difference.

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You'll get a personalised action plan with tips from mental health experts. You can also sign up for weekly emails, based on your plan.

We're here for you. Our resources can help you understand what you're going through. And find options for help and support.

Here, you can find what works for you. We'll show you simple and practical ways to ease anxiety, manage stress, lift your mood and sleep better.

The MyDrinkaware app can help you keep track and stay in control this summer.

Find practical tools and support, free apps and trusted advice to help you make changes that work for you.

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