https://padlet.com/pburr1/DC_attendee_guide CX Council Member Meeting, Washington D.C en-us 2018-01-26 16:55:13 UTC 2025-04-15 14:48:30 UTC hello@padlet.com pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225147005 DST Health Solutions
Chief Experience Officer
lcrymes@dsthealthsolutions.com


]]> 2018-01-26 17:13:48 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225147005 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225147319 MD Financial Management 
Vice President, Client Experience
steven.herzog@cma.ca


]]> 2018-01-26 17:14:32 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225147319 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225148792 Exelon
Manager, Customer Experience 
jeanne.e.hein@bge.com


]]> 2018-01-26 17:17:58 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225148792 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225148992 Mutual of Omaha
Customer Experience Leader
justin.meyers@mutualofomaha.com


]]> 2018-01-26 17:18:26 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225148992 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225149727 Otsuka Pharmaceutical Development & Commercialization, Inc. 
Senior Corporate Counsel 
sabrina.mays-diagne@otsuka-us.com

]]> 2018-01-26 17:20:07 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225149727 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225150498 Principal Financial Group
Director of Digital CX
kmett.keith@principal.com


]]> 2018-01-26 17:21:57 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225150498 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225150893 AARP
Director, Strategy & Governance 
sloyka@aarp.org

]]> 2018-01-26 17:22:45 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225150893 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225151723 Federal Aviation Administration                    
Director, Customer Strategy
claudia.bogard@faa.gov


]]> 2018-01-26 17:24:37 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225151723 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225152042 AARP
VP, AARP Experience Strategy & Governance
mmusgrove@aarp.org]]> 2018-01-26 17:25:19 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225152042 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225152296 AARP
SVP, AARP Experience
jpendergast@aarp.org

]]> 2018-01-26 17:25:51 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225152296 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225170038 US Postal Service
Director, Customer and Market Insights
daniel.j.barrett@usps.gov


]]> 2018-01-26 18:05:20 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225170038 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225170373 Capital One
Senior Director, Strategy
stephen.phillips@capitalone.com


]]> 2018-01-26 18:06:09 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225170373 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225183238 AAA Club Alliance
Managing Director, Member Experience & Retention
ksullivan@aaamidatlantic.com]]> 2018-01-26 18:35:46 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225183238 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225185520 Aetna
Head of Medicare Member Engagement
axcella@aetna.com

]]> 2018-01-26 18:40:21 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225185520 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225186096 AARP
VP, AARP Experience Implementation & Social Response
mchinn@aarp.org ]]> 2018-01-26 18:41:29 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225186096 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225760333 Blue Cross Blue Shield of South Carolina 
Customer Experience Strategist 
karen.kraft@bcbssc.com


]]> 2018-01-29 17:49:58 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225760333 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225762406 AARP
VP, VOC Insights & Measurement 
cberman@aarp.org

]]> 2018-01-29 17:53:31 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225762406 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/225764626 AARP
Vice President, Customer Experience Design
Cmcaldwell@aarp.org

]]> 2018-01-29 17:57:14 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/225764626 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/226326585 Gannett Co. Inc
Vice President, Customer Experience & Insights
ashioji@gannett.com

]]> 2018-01-30 20:27:44 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/226326585 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/226327839 EPA
Associate Division Director, Customer Advocacy and Communications 
wagner.cory@epa.gov

]]> 2018-01-30 20:30:26 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/226327839 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/226328699 Audi of America
Director, Brand Training and Development
jeff.watts@audi.com


]]> 2018-01-30 20:32:24 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/226328699 pburr1 https://padlet.com/pburr1/DC_attendee_guide/wish/226329615 Ally Investment Group
Director, Customer Insights and Competitive Intelligence
lisa.schmidt@ally.com

]]> 2018-01-30 20:34:44 UTC https://padlet.com/pburr1/DC_attendee_guide/wish/226329615