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      <title>Dealing with difficult situations by Michael Berndonner</title>
      <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t</link>
      <description>How do I as a tutor act and react in the following situations:</description>
      <language>en-us</language>
      <pubDate>2022-04-21 14:38:36 UTC</pubDate>
      <lastBuildDate>2026-04-25 13:00:24 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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      <item>
         <title>Take a break for everyone to clear their mind</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884246759</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:18:47 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884246759</guid>
      </item>
      <item>
         <title>Don&#39;t actually get involved; mediate lightly to minimise chances of conflict</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884290007</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:19:58 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884290007</guid>
      </item>
      <item>
         <title>A) Source and possible actions</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884394092</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:21:41 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884394092</guid>
      </item>
      <item>
         <title>B) Prevention</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884394118</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:21:45 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884394118</guid>
      </item>
      <item>
         <title>Provide an opportunity to switch the topic</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884396856</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:21:58 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884396856</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884400129</link>
         <description><![CDATA[<p> A) Ask what they specifically didn’t understand in the explanation and propose to go over everything again if needed</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:22:11 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884400129</guid>
      </item>
      <item>
         <title>Set a time limit (speech)</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884400310</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:22:14 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884400310</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884400652</link>
         <description><![CDATA[<p>Prevention: Plan how to explain things in advance.  Make sure to first give a general overview and then go into detail &amp; answer any remaining questions. Distribute tasks evenly between subgroups. </p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:22:51 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884400652</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401188</link>
         <description><![CDATA[<p>Ask them what they actually understood</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:23:55 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401188</guid>
      </item>
      <item>
         <title>Situation 3a</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401528</link>
         <description><![CDATA[<p>a) disturbance: disturbing the lesson, class losing attention</p><p>actions: one tutor has a 1:1 conversation while the other tutor tries to continue the lesson</p><p>b) regular check-ups (from beginning), emphasis on attendance being mandatory from the beginning </p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:24:38 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401528</guid>
      </item>
      <item>
         <title>A)</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401739</link>
         <description><![CDATA[<p>Try to find the problem and do not be frustrated because it could be worse.</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:25:04 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401739</guid>
      </item>
      <item>
         <title>Talk with them separately in the break</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401812</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:25:12 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884401812</guid>
      </item>
      <item>
         <title>Group 70-73</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884402105</link>
         <description><![CDATA[<p>Take a break, then split them and shuffle the groups</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:25:21 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884402105</guid>
      </item>
      <item>
         <title>B)</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884409738</link>
         <description><![CDATA[<p>Better organization</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:26:01 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884409738</guid>
      </item>
      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884411670</link>
         <description><![CDATA[<p>Talk to the two participants during the break </p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:26:09 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884411670</guid>
      </item>
      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884417700</link>
         <description><![CDATA[<p>switch and mix groups consistently without actively addressing it so they “have” to talk to others</p><p>if they continue to not participate talk to them privately</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:26:47 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884417700</guid>
      </item>
      <item>
         <title>Group 59-62</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884429133</link>
         <description><![CDATA[<p>Source of disturbance: </p><p>Lack of motivation and passive leader</p><p>Actions: </p><p>Justify why it’s from importance, set clear reachable goals, create added value to the project</p><p>Prevention:</p><p>Honesty, creating a motivation atmosphere from the start, use HSG culture to set standard from the beginning</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:27:36 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884429133</guid>
      </item>
      <item>
         <title>- give clear tasks and a given time frame to finish the task </title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884430619</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:28:28 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884430619</guid>
      </item>
      <item>
         <title>Situation 3b</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884430762</link>
         <description><![CDATA[<p>a) disturbance: person being drunk</p><p>action: one tutor goes out with them, making sure they are alright. If yes, send them home</p><p><br/></p><p>b) Raise awareness on understanding one‘s own limits, not forcing others to drink more</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:28:37 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884430762</guid>
      </item>
      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884431378</link>
         <description><![CDATA[<p><strong>a)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Source</strong> <strong>of</strong> <strong>disturbance</strong>: they dont understand the task, lack of motivation, exhausted from the previous days/ lack of recovery, getting to comfortable with the tutors.</p><p><strong>b)&nbsp;&nbsp;&nbsp;&nbsp; Concrete</strong> <strong>actions</strong>:</p><p>Explain reality of university (e.g. they don’t have a choice if they wanna do certain task)</p><p>Also explain why we do these tasks (e.g. team bonding, get a ruff understanding of group work)</p><p>Efficiency in work increases leisure time</p><p><strong>c)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prevention</strong>: Communicate clearly the “why” of the tasks from the beginning</p><p><br/></p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:29:20 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884431378</guid>
      </item>
      <item>
         <title>- change point of views </title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884438338</link>
         <description><![CDATA[<ul><li><p>mediate </p></li></ul>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:33:06 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884438338</guid>
      </item>
      <item>
         <title>Situation 3c</title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884438529</link>
         <description><![CDATA[<p>a) disturbance: partner missing</p><p>action: start the group activity, be transparent with the group, make sure everything is okay w the tandem partner</p><p>b) good communication, trust, respect, constant feedback loops with tandem partner</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:33:35 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884438529</guid>
      </item>
      <item>
         <title>- get in touch, ask if we can help </title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884438778</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:34:06 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884438778</guid>
      </item>
      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884448802</link>
         <description><![CDATA[<p>assign something specific to do, mention the fact that the earlier they’re done the earlier we end</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:38:08 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884448802</guid>
      </item>
      <item>
         <title>Reward </title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884452498</link>
         <description><![CDATA[<p>Tell them that if you do it now and faster you would feel better about yourself and then you can also go earlier </p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:41:24 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884452498</guid>
      </item>
      <item>
         <title>Quiet the situation down </title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884453987</link>
         <description><![CDATA[<p>The job of the tudors is that everyone can express their feelings freely but if the students become aggressive or impolite they will be taken out of the room and we will talk to them personally </p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:44:27 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884453987</guid>
      </item>
      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884455304</link>
         <description><![CDATA[<p>Continue as normal if those individuals do not disturb the continuation of the course or class. Then later check up on them in break either by texting or one to one</p>]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:46:32 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884455304</guid>
      </item>
      <item>
         <title>I would personally talk to them personally just the two of us. Try and understand that person’s feelings </title>
         <author></author>
         <link>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884461079</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2026-04-25 12:48:06 UTC</pubDate>
         <guid>https://padlet.com/michaelberndonner/ej6vmgramkydhn6t/wish/3884461079</guid>
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