Current KPI's DGS - National by Kim Lawley https://padlet.com/kim_lawley/eibg13txe3loo0zu en-us 2021-10-25 06:57:54 UTC 2025-11-30 17:08:37 UTC hello@padlet.com Focuses purely on revenue https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842021658 2021-10-25 15:07:52 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842021658 Does not take into account regional differences https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842022654 2021-10-25 15:08:09 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842022654 Focus on profit https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023164 2021-10-25 15:08:19 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023164 Revenue focused https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023415 Help DGS maximum the total revenue]]> 2021-10-25 15:08:24 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023415 Average revenue per customer metric should mean a target of larger customers https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023581 2021-10-25 15:08:26 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023581 Does not consider cash https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023830 Encourages extended credit terms]]> 2021-10-25 15:08:31 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023830 Focuses on getting new clients and ave rev - not on profitability or long term goals https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023893 2021-10-25 15:08:32 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842023893 Focuses on getting smaller clients, rather than big ones https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842024280 2021-10-25 15:08:38 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842024280 Geographic focused https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842025836 Easy and straight-forward ]]> 2021-10-25 15:08:53 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842025836 Individual revenue targets do not take into account differences in the size of clients https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842026345 2021-10-25 15:09:02 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842026345 Not pay enough attention to key staffs' comment https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842026703 2021-10-25 15:09:07 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842026703 Focus on retaining profitable clients and keeping them happy https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842027354 2021-10-25 15:09:16 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842027354 Discontentment within the team https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842028356 2021-10-25 15:09:31 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842028356 Match skills and experience of individuals to the type and size of clients https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842029351 2021-10-25 15:09:49 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842029351 Allocate clients by channel or type of products rather than geographic. https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842031259 2021-10-25 15:10:23 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842031259 Charlie is treated differently and not given a rev target https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842031831 2021-10-25 15:10:32 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842031831 Aim to address issues and concerns raised by employees as soon as possible instead of holding it off for later https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842033445 2021-10-25 15:10:59 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842033445 Clients are allocated just based on geography as opposed to relationship with them https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842034059 2021-10-25 15:11:10 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842034059 Actuals close to targets https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842034343 Shows that the initial targets were achievable and did not discourage the team ]]> 2021-10-25 15:11:15 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842034343 Individual targets https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842034540 Set targets depending on geography/ demography of region rather than blanket target]]> 2021-10-25 15:11:18 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842034540 Unfair revenue target https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842035287 Charlie has the lowest KPI (Revenue target), but has the biggest client (Taylor)]]> 2021-10-25 15:11:30 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842035287 Be more flexible on targets depending on the clients staff have (e.g. Northern customers have less ave rev than southern clients) https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842036498 2021-10-25 15:11:52 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842036498 No focus on customer satisfaction in KPIs https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842037140

]]> 2021-10-25 15:12:04 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842037140 revenue targets https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842037440 KPIs based on revenue may mean they will charge prices consistent in generating the most revenue (i.e. not giving unnecessary discounts)]]> 2021-10-25 15:12:09 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842037440 There is some flexibility allowed on the level of discount, credit terms and dispatch arrangements. https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842039082 2021-10-25 15:12:38 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842039082 move to organising by channel to get rid off the problem where clients' head offices are in different region and sales team can become expert in a channel. https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842039392 2021-10-25 15:12:43 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842039392 Constant withdraw dividend rather than invest in PPE for long term development https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842041158 2021-10-25 15:13:12 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842041158 material wastage https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842041276 the material wastage KPI allows for focus on inefficiencies]]> 2021-10-25 15:13:14 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842041276 Quarterly reviews done to monitor performance https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842041929 2021-10-25 15:13:25 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842041929 Identify knowledge/relationships for each of the three members of the team and assign clients based on this https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842042370 2021-10-25 15:13:33 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842042370 Variable targets https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842043979 Use variable targets month on month to challenge the team]]> 2021-10-25 15:14:03 UTC https://padlet.com/kim_lawley/eibg13txe3loo0zu/wish/1842043979