Hilton Hotel company was originally founded by Conrad Hilton on May 31 1919. Until today of 2017, there are currently more than 570 Hilton Hotels & Resorts properties in 85 countries and territories across six continents. Properties that are either owned by, managed by, or franchised to independent operators by Hilton.

Hilton Hotel mainly targets at both business and leisure travelers at places around in major city centers, close by airports, convention centers, and popular vacation destinations around the world.


 

In Hilton, the management refer their employees as team member, eliminating the barriers of hierarchy allowing for more smooth flow of ideas and communication. Besides, employees do participate in certain decision making processes which may happen abruptly. This in turn would allow for a better relationship between the employers and employees. Besides, working at Hilton, is not only a one way street where feedback only goes to the employees about their work performance. Employees are encouraged to give feedback to Hilton regarding their job satisfaction and ways they could improve.

Rewards and Recognition
 Hilton recognizes the commitment, role and significance of its employees. That is why Hilton offers employees with many perks such as their Team Member Travel program which offers employees deep discounts on room rates and food and beverages. Besides that, Hilton have a bonus scheme designed to reward equally an entire team which has achieved or bettered its targeted profit. To reinforce the idea that good service is important, Hilton regularly rewards employees through two programs used at both owned and franchised hotels. One, called “Catch Me at My Best,” gives customers the opportunity to nominate employees who provide especially good service. Winners get cash awards and merchandise. A second program, called “Spirit of Pride,” has employees nominating other employees for customer-service recognition. Winners get a cash reward and a celebration in their honor. Through these programs, Hilton would see an increase in performance of employees

Sense of achievement
Hilton Human Resource department, gives a performance review to their employees to allow their employees to understand how their performance throughout a certain period of time is. Through that, they may understand their contribution towards the organization or which area in which they need to work harder on.

Growth and promotional opportunities 

Hilton provides its employees with training or self-enhancing programs to ensure their employees are always of standards to their reputation. They emphasized that their employees are one of the sole reason of their success. Therefore, employees are sent for periodic updates of training, including some sent around the chain.