What are high leverage activities that support and retain current customers. by Erin Walker https://padlet.com/nirekw/ea8plgyta3rufdyg en-us 2022-08-18 22:27:56 UTC 2022-08-22 17:05:16 UTC hello@padlet.com Reduce friction / improve user experience by squashing bugs as quickly as possible (and prevent their creation as best as we can) https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265856568 2022-08-19 21:03:46 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265856568 Emilee emilee15 https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265856586 Effective PD: working with sites to go over usage and discuss PD topic options is giving sites the opportunity to get what they need and want.]]> 2022-08-19 21:03:48 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265856586 julie915 https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265856870 Continuing to improve current features as well as adding new/requested features]]> 2022-08-19 21:04:25 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265856870 Retention ideas - Rita https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857017 - Monitoring usage data + regular outreach for low/no usage sites
- Schoolwide competitions to boost usage

]]> 2022-08-19 21:04:46 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857017 Kim: Relationship Building kimNGM https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857648 I have a great reason to reach out to current partners by introducing myself and capturing the user experience. Focusing on consistency, follow through & accurate record keeping. ]]> 2022-08-19 21:05:53 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857648 Rita https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857673 Regular communication to share NGM best practices and suggested ways to use PF/SP resources on a daily/weekly basis

]]> 2022-08-19 21:05:56 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857673 Forever adding more video tutorials julie915 https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857688 2022-08-19 21:06:00 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857688 Joost Response https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857755 Stay in touch with the influencers at the school sites and districts.

Respond timely to current customer questions

Continue to add select high leverage features to platform

Expanded Professional Development Topics]]> 2022-08-19 21:06:11 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857755 Student achievement https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857773 Anything that helps students better understand and perform better on tests. I came across this concept called a Learning Pyramid and some methods of learning are objectively better than others. I wonder if we can implement anything new from this.]]> 2022-08-19 21:06:14 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265857773 Excellent Customer Support melissa1007 https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265858010 Providing the school staff with high levels of support during rostering, trainings, and any platform related questions 

]]> 2022-08-19 21:06:43 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265858010 Implement highly sought features that don't require insane amounts of programming https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265858019 For instance,

Procedural Fluency Decimals topic is easier to make than combining multiple topics into one assignment, so we focus on Decimals first

Force submit assignment is another great example of a feature that is lower effort but high reward]]> 2022-08-19 21:06:45 UTC https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265858019 nirekw https://padlet.com/nirekw/ea8plgyta3rufdyg/wish/2265859138 Respond to customer requests in the platform.  Monitor usage and reach out when it is low.  Mentor admin, infuse fresh ideas for using the platform.

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