As Social Media & Community Manager, you will be part of a small and dedicated team that creates and executes our global communications and PR strategies. The new role will be expected to take lead on our digital communications efforts, secure the continued growth of our social media platforms as well as drive engagement and interaction from our online communities of influencers and tastemakers.

We are looking for a self-motivated individual who thrives in a fast-paced start-up environment. Successful team members are willing to go beyond the job description to support the young business in high-growth mode.

- Promote and support the brand vision and goals with messaging across our influencer community to build and develop meaningful relationships

- Help implement a Global, cross-platform influencer marketing strategy, establishing and nurturing long-term partnerships through organic and sponsored content

- Retain current influencer base and grow new influencers as ambassadors of the brand

- Actively source, evaluate and develop strong partnerships with passionate customers, content creators and influential women

- Manage content distribution across paid media and partner closely with our paid media and social teams to drive a holistic marketing strategy

- Innovate and enhance our ambassador marketing approach, staying on top of the latest trends

- Help ideate and host influencer events and pop-ups, as well as execute social/digital activations for key brand launches

- Harness storytelling to leverage influencers to connect to brand objectives and consumer needs

- Track and analyze performance of influencer outreach, content, and conversion rates to estimate ROI and advise on best strategies

- Perform competitive analysis, industry research, and continually assess best practices and KPIs in a consistently changing landscape

- Minimum 5 years of experience in influencer marketing either at a brand or at an agency

- Experience in community management a plus

- Extensive networks across social media talent to leverage on behalf of the brand

- Demonstrated knowledge of emerging talent and platforms to keep our brands relevant, relatable and aspirational with consumers

- Proven track record of negotiating contracts and deals with micro to macro influencers and VIPs

- Must possess excellent, persuasive communication skills

- Demonstrates collaborative and strategic thinking to deliver breakthrough, brand-building ideas

- Demonstrates agility and adaptability in rapidly evolving landscape

- Active engagement in online and social media

- Must be highly organized and have excellent time management and execution skills, while remaining flexible and open to new ways of working

- Must have experience in beauty, fashion or similar category

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At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

 

I felt most prepared for the interview as I had already completed the job application which involved the star questions, I had points to talk about for questions I could be asked. Following the work within this unit such as the cover letter I felt as though I had a deeper understanding of the job specification. I also felt prepared to answer questions about myself as I have previously done preparation to benefit me. For example, a personal swot, motivation canvas and applying for placements.

 

I really enjoyed the group task as it gave me a chance to discuss and collaborate with a group of individuals on my course who I would not normally speak to. The task I thought was easy to understand and the prep we had done in uni really helped with this task. I believe I played my part well and offered advice and support when needed. I suggested using google docs to the group which was a good platform to use and worked well for us. If I was to change anything about how I acted within this task I would maybe more vocal with certain ideas as I feel I let the group, choose the main concept for the task. 

 

Within my individual presentation, I was extremely nervous however I was happy with what I had created and was excited to share with my peers and assessor. The main thing I was worried about throughout this was my mind going blank or not knowing what to say as I didn’t have notes in front of me. I felt as though the presentation went well however I did run out of time therefore I didn’t get to show any of my visualisations, despite rehearsing the presentation numerous times. Therefore, for the future I think it’s important to ensure I try not to get stressed as I believe I waffled about my work a bit too much and therefore I went over the time limit. Even I keep clear bullet points of information that I want to talk about then it will go much smoothly.

 

Another attribute I believe makes me an ideal candidate are my experienced multi-tasking skills. Within my current part time job as a barista for my university’s coffee shop, I am often faced with numerous tasks at once. Therefore, it is important that I can structure the workload to complete all targets within a shift. As the coffee shop is on campus it can get extremely busy which can become challenging whilst having numerous responsibilities such as serving customers, replenishing stock, recording new stock, and ensuring everything is clean to standard. I have found it is important to keep a level head during shifts, allowing me to not stress; making meaningless mistakes and accomplish the jobs to an exemplary quality. 

 

Within my past work experience and throughout university I have gained exceptional interpersonal skills. I find it easy to aid others within a task as I believe teamwork is one of the best elements of a job. Teamwork allows for a more fun work environment and can often help make the workload feel less stressful. Within my role at McDonalds in 2019 I worked within a huge team of employees it was important that I had clear communication with my colleges to ensure nothing went wrong. I acquired the skills needed to work well with others and can apply this to all elements of my life such as university and future jobs. I am eager to further these skills collaborating and working with a team in industry.

As part of the UK&I PUMA business, you'll gain unique industry exposure, work on amazing projects and be part of a team of experts sharing their knowledge. You will live and breathe the brand, rep the product and work with like-minded people who are passionate about what they do.

You will be part of the Entertainment Team which is responsible for gifting and seeding products with leading lifestyle influencers and celebrities.

You will be immersed in social media, monitoring all channels (Instagram, Twitter, Facebook etc) for mentions of the brand whilst maintaining an awareness of up-and-coming influencers. From rappers to models, actors, celebrities, fitness fanatics and tabloid stars you will keep your ear to the ground to recommend individuals who may become global brand assets for Puma. Monthly you will report and present your findings to the team with referenced screenshots and images.

During this internship you will be supporting the team in everything they do, building relationships with internal and external members of the departments network, meeting and greeting visitors, and assisting with projects. You will be hands on with the companies merchandising systems, placing orders for products, and maintaining stock levels. You will be responsible for organising couriers.

You will be immersed in social media, monitoring all channels (Instagram, Twitter, Facebook etc) for mentions of the brand whilst maintaining an awareness of up-and-coming influencers. From rappers to models, actors, celebrities, fitness fanatics and tabloid stars you will keep your ear to the ground to recommend individuals who may become global brand assets for Puma. Monthly you will report and present your findings to the team with referenced screenshots and images.

During this internship you will be supporting the team in everything they do, building relationships with internal and external members of the departments network, meeting and greeting visitors, and assisting with projects. You will be hands on with the companies merchandising systems, placing orders for products, and maintaining stock levels. You will be responsible for organising couriers.

As our Social Media Executive, you’ll be responsible for leading the creation of world class social content on our suite of social channels. Working with the Brand Content Manager - Venture, you’ll manage our brand content output for recent ASOS Venture brand COLLUSION, occasionally impacting across our other brands too. In the role, your key aim will be to develop and help execute exciting content franchises and one-off posts for all channels.

The Internal Communications and Events Executive, Customer Care will work closely with and support the Internal Communications Business Partner to identify opportunities to improve communication channels and improve overall engagement across Customer Care. This role will be responsible for delivering engaging communications and events to bring the Customer Care strategy to life for all members of the Customer Care function, including its outsourced partners. The Internal Communications and Events Executive will build strong relationships with stakeholders to discover and share stories across CC and the broader business, to support cross-functional understanding and working.

Our Customer Care vision is to deliver a frictionless service proposition and value-led experiences through locally relevant, digital first interactions. The quality of our customer care experience is core to our ASOS brand proposition and is underpinned by our Customer Experience Principles, which focus on what our fashion-loving twenty-somethings customers care about the most when it comes to help and support.

The Customer Change team sits within Customer Care (CC) and oversees the strategic change agenda for the function, working in partnership with in-function and cross-functional teams . We manage change processes end-to-end, from design through to post implementation, using a controlled impact assessment process to evaluate change with considerations to our customers, people, technology, and processes.

The current areas of responsibility across Customer Change include:

Customer experience strategy & management Continuous improvement management & operational readiness ASOS growth change demand, PMO & operations change delivery CC strategy transformation & delivery

Our purpose as a team is to protect and enhance ASOS’ reputation and create advocates across both internal and external audiences. We oversee ASOS’ business communications, from internal to Corporate media relations and Public Affairs, as well as internal and external events. Operating as a Centre of Excellence, we business partner with all areas of ASOS to deliver creative, commercial campaigns and engaging and informative experiences for our ASOSers, celebrating our successes and our people.

As part of the UK&I PUMA business, you'll gain unique industry exposure, work on amazing projects and be part of a team of experts sharing their knowledge. You will live and breathe the brand, rep the product and work with like-minded people who are passionate about what they do.

You will be part of the Entertainment Team which is responsible for gifting and seeding products with leading lifestyle influencers and celebrities.

You will be immersed in social media, monitoring all channels (Instagram, Twitter, Facebook etc) for mentions of the brand whilst maintaining an awareness of up-and-coming influencers. From rappers to models, actors, celebrities, fitness fanatics and tabloid stars you will keep your ear to the ground to recommend individuals who may become global brand assets for Puma. Monthly you will report and present your findings to the team with referenced screenshots and images.

During this internship you will be supporting the team in everything they do, building relationships with internal and external members of the departments network, meeting and greeting visitors, and assisting with projects. You will be hands on with the companies merchandising systems, placing orders for products, and maintaining stock levels. You will be responsible for organising couriers.