https://padlet.com/melody_smith3/e6aixrj61m4c Double click to enter a post-it note! en-us 2016-12-19 02:36:07 UTC 2026-03-15 15:36:24 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Dootheets.png melody_smith3 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144253710 Tell us about the BEST customer experience you've had!]]> 2016-12-19 02:38:55 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144253710 melody_smith3 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144253740 Tell us about the WORST customer experience you've had!]]> 2016-12-19 02:39:48 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144253740 melody_smith3 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144253772 Take a step back. What was or was not working behind the scenes to make this experience happen?]]> 2016-12-19 02:40:44 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144253772 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404277 Staying in a room where the landlord forgot to fix our bed properly. He came to the room promptly as well as took us out for dinner and a free meal.]]> 2016-12-20 01:36:41 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404277 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404298 Had been preparing the kids for Santa photos without me knowing. It was an extra thing I didn't need to worry about.]]> 2016-12-20 01:37:13 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404298 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404333 Turned bad experience in to good. Made us move table, then I requested to move tables as being annoying by others. He paid the entire bill - over $200

]]> 2016-12-20 01:38:17 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404333 stevenandlizzy https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404352 They made it personal]]> 2016-12-20 01:38:50 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404352 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404375  - Made a claim 10 months after the accident, and the claim was dealt with very well ]]> 2016-12-20 01:39:28 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404375 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404435 Lodged a claim 2.5 month ago. Approval process took forever, and no and less communication of the status until you asked.
Now nothing is been repaired still. Now no air con for Xmas.


]]> 2016-12-20 01:42:05 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404435 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404437 On hold for over two hours]]> 2016-12-20 01:42:06 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404437 stevenandlizzy https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404458 Took 15 calls to resolce]]> 2016-12-20 01:42:44 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404458 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404478 Attendant refused to send my parcel even though I had paid for it at a previous post office and had receipt. We argued for 20 mins until her Manager came over and put a stamp saying postage was paid. Such a lot of effort with such a simple fix.]]> 2016-12-20 01:43:29 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404478 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404495 Consultant at Bank promised to get back to me but didn't.  I had to chase him up]]> 2016-12-20 01:43:45 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404495 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404692 - had mapped out childcare schedule for entire year. They would have had to know when they wanted to start organising their Christmas
- care about their kids and the magic of Christmas
- maintaining child to carer ratio to ensure peopple had time to organise]]> 2016-12-20 01:48:30 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404692 https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404765 Prompt Service
Bad
Lack of training or care]]> 2016-12-20 01:50:21 UTC https://padlet.com/melody_smith3/e6aixrj61m4c/wish/144404765