SOP, Service Blueprint and Documentation by Shun Rui Kong https://padlet.com/shunrui/e2pgnhbjbwps2oi9 en-us 2024-06-18 03:01:15 UTC 2024-06-28 06:10:34 UTC hello@padlet.com Outreach phase shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031742441 Occurs in schools/community events/online

]]> 2024-06-19 02:13:01 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031742441 Recognition & Screening (Pre-K-10 & C-SSRS) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031745014 Occurs online

]]> 2024-06-19 02:14:27 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031745014 Referrals/Intervention (Both internal and external) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031746154 Occurs within CARE/with community partners

]]> 2024-06-19 02:15:08 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031746154 Discharge (Post K-10 and CSQ) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031746986 Occurs online

]]> 2024-06-19 02:15:32 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031746986 Outreach phase shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031752601 Occurs in schools/community events/online

]]> 2024-06-19 02:18:43 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031752601 Recognition & Screening (Pre-K-10 & C-SSRS) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031753133 Occurs online

]]> 2024-06-19 02:19:02 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031753133 Referrals/Intervention (Both internal and external) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031771152 Occurs within CARE/with community partners

]]> 2024-06-19 02:30:35 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031771152 Discharge (Post K-10 and CSQ) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031772120 Occurs online

]]> 2024-06-19 02:31:06 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031772120 Outreach phase shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031773351 Occurs in schools/community events/online

]]> 2024-06-19 02:32:03 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031773351 Recognition & Screening (Pre-K-10 & C-SSRS) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031773813 Occurs online

]]> 2024-06-19 02:32:23 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031773813 Intervention/Referrals (Both internal and external) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031774782 Occurs within CARE/with community partners

]]> 2024-06-19 02:33:04 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031774782 Discharge (Post K-10 and CSQ) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031775056 Occurs online

]]> 2024-06-19 02:33:13 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031775056 Outreach phase shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031776502 Occurs in schools/community events/online

]]> 2024-06-19 02:34:18 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031776502 Recognition & Screening (Pre-K-10 & C-SSRS) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031777256 Occurs online

]]> 2024-06-19 02:34:48 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031777256 Intervention/Referrals (Both internal and external) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031791167 Occurs within CARE/with community partners

]]> 2024-06-19 02:44:26 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031791167 Discharge (Post K-10 and CSQ) shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031791693 Occurs online

]]> 2024-06-19 02:44:48 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3031791693 Topics for clients 12-16 y.o. shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441198 2024-06-25 09:30:03 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441198 Topics for clients 17-20 y.o. shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441445 2024-06-25 09:30:28 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441445 Topics for clients 21-25 y.o. shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441560 2024-06-25 09:30:41 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441560 Topics for parents shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441806 2024-06-25 09:30:59 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441806 Topics for clients 12-16 y.o. shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441937 2024-06-25 09:31:11 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037441937 Topics for clients 17-20 y.o. shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037442096 2024-06-25 09:31:27 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037442096 Topics for clients 21-25 y.o. shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037442276 2024-06-25 09:31:45 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037442276 Topics for parents shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037442390 2024-06-25 09:31:55 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3037442390 Frequency once a month fixed https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040329599 2024-06-28 02:37:49 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040329599 After screening from typeform, create automated emails for youth worker to contact https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040338991 2024-06-28 02:45:32 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040338991 If schools are one off support for mental health talk, screening might not be able to be done. So, after talk, follow on ig. Chat on ig is considered enagement , can screen in ig. ( personal ig recommended) follow up w workshop) https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040344046 2024-06-28 02:49:14 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040344046 Check list for different scenarios/ admin example pre and post, screening etc https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040348987 2024-06-28 02:52:41 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040348987 Create a template and checklist for staff to refer to according to customer journey https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040352359 2024-06-28 02:55:08 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040352359 https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040353877 Assembly talks/Class-based - QR code to Typeform K-10 + name + class + contact number (might need prior approval) for those who are struggling and want more support or if you know your peers are struggling and you want to learn the skills to support them. Depending on school preference, can involve teachers for follow up


Community roadshow - Entice them ~ do you know yourself?


Collaborate with community partners, e.g., grassroot leaders and SSAs - Share the Typeform


Online - E.g., Hear4U clients

]]> 2024-06-28 02:56:09 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040353877 Collab with RSVP Org shunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040364821 Collaboration with RSVP Org, they want us to train the mentors for mentoring at-risk primary school children. They will be mentoring about 20 primary schools. Perhaps we can collaborate and use this as an opportunity to hit our KPI 1a: 800.

]]> 2024-06-28 03:03:29 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040364821 During https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040413317 2024-06-28 03:45:48 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040413317 Gilick Competency Test kshunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040431871 Craft it in such a way to brief the youth on the consequences. Inform them that we are not doing treatment, we are only doing assessments for those 14-18. Inform them that if there is a need for treatment, we will do referrals. And that if there is risk to self or others, we have to breach confidentiality and inform parents.

]]> 2024-06-28 04:07:39 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040431871 Create a consent FAQ kshunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040432550 standardised, so we do not have to keep repeating our steps to new schools/community partners

]]> 2024-06-28 04:08:33 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040432550 Don’t administer K-10 during assembly talk kshunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040434426 Avoid red herrings. Instead, show email/instagram, have clients contact us and administer K-10 during group activities.

Mention to school/teachers that we are measuring before and after of wellbeing.

]]> 2024-06-28 04:10:49 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040434426 Community cases and Gilick kshunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040437381 Can still administer Gilick for clients who come from community.

If we find out that there are more pressing issues (eg abuse), we can still support the client and allow them to do follow-ups/BES sessions while also refering the client to external services for treatment (eg YIT)

]]> 2024-06-28 04:14:24 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040437381 Do not openly advertise Gilick kshunrui https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040438905 Preference to have supportive family at home. Only inform youth of the Gilick option if youth expresses preference for a non-parental consent route

]]> 2024-06-28 04:16:02 UTC https://padlet.com/shunrui/e2pgnhbjbwps2oi9/wish/3040438905