This week, I was engaged in various tasks and responsibilities. Here is a brief summary:

1. Memo: I created two memos, one for the new beauty oil and another for the rose serum staff sale. These memos were essential for internal communication and promoting these products effectively.

   
   

2. MLK Rose Workshop: I dedicated time to preparing for the MLK Rose Workshop. This included organizing the logistics, content, and materials required for a successful workshop.

   
   

3. Dealer Communication: I informed the dealer about the offer for Buccotherm sensitive toothpaste. Effective communication was essential to ensure they were aware of the promotion and could relay the information to their customers.

   
   

4. To-Do List after Little Boss and S&M Meeting: Following the Little Boss and S&M meeting, I had several tasks to accomplish. These included preparing the training content for July and August, confirming the training dates, and following up on promotional and point-of-purchase (POP) material preparation.

   
   

5. Social Media Content Broadcasting: I focused on creating and scheduling social media content for Why Not (Sonnentor Womanly Support Tea) and Raw Nature (Rose Workshop clip reels). This helped maintain brand presence and engage with our audience.

   
   

6. Essential Raw Annual Sales Discussion: I reached out to Essential Raw to discuss annual sales details. During the conversation, I proposed several skincare samples for door gifts, offered to provide expired products for customers, and suggested discounts on selected close-expired items. These proposals aimed at boosting sales and customer satisfaction.

   
   

7. Communication with Green House Mary: I contacted Green House Mary to update her on the upcoming focus for July and August. Additionally, we discussed planning a skin health talk during the August annual sales event. Further details will be discussed in future conversations. Mary also requested a period for a hair care RM5 promotion, and I am awaiting her proposed timeframe.

   
   

8. Follow-up with Xin Ling Mei Athena: I initiated contact with Xin Ling Mei Athena to follow up on the Raw Nature marketing plan. I proposed a lunch meeting on 7/6/24 to discuss the plan further. I am currently waiting for her response.

   
   

Overall, this week was full of diverse tasks, collaborations, and communication with various stakeholders. By actively addressing these responsibilities, I aim to enhance customer satisfaction and sales performance.

1. Meeting with Zen MD (4/6/24): I had a productive meeting with Zen MD to discuss her sales status and gain insights into her current situation. She has been busy with aromatherapy training and plans to start conducting live sessions and creating aromatherapy videos on her social media platforms. We decided to schedule two Zao workshops on 26/6 and 30/6 to cater to the high demand from her group, as many women are interested in learning simple makeup techniques.

2. TG Skincare Training (4/6/24): This was their first training session, primarily attended by new staff members and Chloe as the only senior staff member. I began the training by explaining why Justlife opts to sell organic skincare and stressed the importance of using organic products. I also shared the unique background story of each brand we carry and provided guidance on how to effectively engage with customers. We conducted role plays to practice the knowledge gained. The next training session is scheduled for 11/6/24.

3. Why Not Channel Content (6/6/24): Significant updates were made to the Why Not channel content this week, including informing customers about a change in the price of GOA tea. We also announced new product promotions and star points, introduced a new product from Living Nature, and promoted the cell fitness program. Additionally, we updated the support group and shared information about upcoming activities.

4. TA Abloom Workshop Feedback (8/6/24): We conducted an Abloom workshop, which received positive feedback from three customers and two TA new staff members who participated. The workshop exceeded their expectations, and one of the customers expressed gratitude for the skincare experience, as it helped her rekindle her self-love.

In addition to these activities, we also had administrative tasks such as sending out memos regarding the new aqua gel mask and wooden spatula. Furthermore, we focused on broadcasting social media content, including a CAT workshop promotion on the Why Not channel and an Abloom mask video on the Raw Nature channel.

Overall, it was a busy and productive week that involved training, workshops, engagements with key stakeholders, and content creation.

2. To-Do List after Little Boss and S&M Meeting (12/6/24): Post the Little Boss and S&M meeting, tasks included creating training slides for July and August, tracking progress on promotional and point-of-purchase (POP) material preparation, and brainstorming Raw Nature marketing ideas for a detox theme for September and October.

3. To-Do List after Training Meeting (13/6/24): Responsibilities included sending the Skincare Tester Counter Display SOP to Peggy, and reviewing skincare, personal care, and aromatherapy training content with Chiu Yee and Jacqueline.

   
   

4. Social Media Content Broadcasting: Content creation and scheduling efforts focused on Why Not (highlighting Ecomil almond milk's 6% almond content) and Raw Nature (spotlighting Living Nature Radiance Night Oil and the function of Rose Oil & rosehip oil). On Facebook, a post reached 83 audiences for Why Not and 11 for Raw Nature, while on Instagram, the reach was 30 for Why Not and 31 for Raw Nature.

Throughout the week, training and content creation remained key focal points, ensuring staff preparedness and engaging content for the audience across social media platforms. Initiatives were taken to enhance product knowledge, customer engagement, and brand visibility while strategically planning for upcoming promotions and themes.

New Shipment Processing:

• Handled the processing of new shipments, including Florame sea shipment, Zao makeup, and Living Nature items. Notified dealers about restocked items like castor oil 50ml, shower gel 1L, and new product arrivals.

• Dealers order: Essential Raw, Zen MD, For Life, SA Natural, Green House, Xin Ling Mei & Justlife

  
  

  
  

  Workshop Preparation for TG Team:

• Collaborated with the TG team to prepare slides and finalize alliance details for a dark spot workshop scheduled at TG on 27/7/24.

  
  

  Dealer Visit - Stella Food:

• Engaged in a visit to Stella Food to introduce the dark spot set and aqua gel mask. Secured an order for both items during the visit.

  
  

  Alliance Workshop and Rose Workshop Preparation:

• Finalized workshop details for the alliance workshop and prepared slides for a rose workshop at Green House scheduled for 1/8/24.

  
  

  Memo for New Items:

• Created a memo detailing new items such as Zao's new eye shadow, compact blush, eye brow powder, color lip balm, refill pack items, Florame mosquito roll-on, arnica massage oil, and LABO nebulization diffuser.

  
  

  Europe Business Trip Documentation:

• Uploaded photos of the Europe business trip to Google Drive and shared them with Florame and Abloom suppliers for documentation and reference.

  
  

  Social Media Posts:

• Posted content on social media platforms:

  • Raw Nature: Shared Florame business trip feedback.

  • Why Not: Featured an easy rice cake recipe using Vitamix. The rice cake recipe post received positive feedback, reaching 693 people and garnering 4 shares on Facebook.

  • Dark Spot Set Promotion: Created an ad from 5-20/7/24. The sponsored post reached 670 people, received 83 reactions, and generated 9 clicks on the website link. The responses for the Abloom and Florame posts were also positive