https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt en-us 2023-08-06 14:00:20 UTC 2023-08-07 12:54:06 UTC hello@padlet.com https://padlet.net/icons/png/1f47e.png https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657222706 TSOs - they’ve been accessible, integrated well into the teams and built strong rapport with SUs.]]> 2023-08-07 12:09:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657222706 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657222979 Taking some pressure off the IMHT by supporting clients with housing]]> 2023-08-07 12:10:07 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657222979 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223027 Several people have been allocated property, having been homeless and unable to get banding and/or allocation changed]]> 2023-08-07 12:10:14 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223027 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223072 2023-08-07 12:10:21 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223072 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223125 Building good rapport and relationships with Housing Options (Council) and housing associations]]> 2023-08-07 12:10:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223125 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223457 Being able to provide support "in house" meaning this can be offered in a timely manner

]]> 2023-08-07 12:10:45 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223457 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223466 IMHT report support from TSO's is invaluable ]]> 2023-08-07 12:10:48 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223466 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223600 2023-08-07 12:11:11 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223600 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223725 Having a service for housing available to service users has been well received by services 

]]> 2023-08-07 12:11:30 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223725 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223897 Being a voice 

]]> 2023-08-07 12:11:53 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657223897 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657224135 Partnership working has afforded a voice to those with complex needs to allow professional challenge, which have resulted in positive outcomes for clients - feedback by housing options teams. Without challenge wouldn't have happened. ]]> 2023-08-07 12:12:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657224135 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225209 Lack of consistency between TSO's on what each are doing, timescales to contact referrals and structure on managing caseoads]]> 2023-08-07 12:15:16 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225209 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225254 2023-08-07 12:15:25 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225254 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225331 Recruitment of TSOs. Hi demand of services leading to high caseloads.]]> 2023-08-07 12:15:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225331 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225351 Understanding the service and needs to ensure that systems are supportive of work processes / needs ]]> 2023-08-07 12:15:32 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225351 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225397 A lack of clarity around appropriate referrals/guidance on what cases to accept or not ]]> 2023-08-07 12:15:37 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225397 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225490 Service didn't feel organised in the beginning - some day to day work activities were unknown]]> 2023-08-07 12:15:50 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225490 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225695 Not all partners understand what the TSO's are there for]]> 2023-08-07 12:16:21 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225695 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225916 There are many more partnership relationships which need to be built - housing associations]]> 2023-08-07 12:16:57 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225916 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225964 Case loads are to high to meet the needs of the customers 

]]> 2023-08-07 12:17:06 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657225964 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657226135 PT V FT]]> 2023-08-07 12:17:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657226135 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657226609 Rio Training - 
local inductions not consistent. New service so people have been unsure of what is needed]]> 2023-08-07 12:18:35 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657226609 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238177 Enhance communications to MH teams to ensure understanding additional services ]]> 2023-08-07 12:44:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238177 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238178 Triage cases before going to TSO]]> 2023-08-07 12:44:29 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238178 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238191 Increasing relationships and partnerships at all levels with providers. ]]> 2023-08-07 12:44:30 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238191 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238227 More consistency on caseloads - regular reviewing of and closing cases with team/management oversight ]]> 2023-08-07 12:44:35 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238227 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238231 2023-08-07 12:44:35 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238231 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238385 Have a waiting list]]> 2023-08-07 12:44:55 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238385 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238407 2023-08-07 12:44:59 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238407 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238423 leaflets etc for low level advice]]> 2023-08-07 12:45:02 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238423 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238448 Clear outline of who can access the service. Volunteers to support with admin and form filling. ]]> 2023-08-07 12:45:05 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238448 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238479 2023-08-07 12:45:10 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238479 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238517 More training around housing]]> 2023-08-07 12:45:15 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238517 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238575 Can any of these be utilised?]]> 2023-08-07 12:45:23 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238575 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238810 Build on existing awareness and knowledge of clinical teams as to how TSO's can add value ]]> 2023-08-07 12:45:41 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238810 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238999 for each of the areas TSOs may support with for better understanding of how systems may support ]]> 2023-08-07 12:45:59 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657238999 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239088 Someone to triage all cases and allocate or push back if not suitable. ]]> 2023-08-07 12:46:14 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239088 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239100 To make sure we are meeting the needs / outcomes of tenants]]> 2023-08-07 12:46:16 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239100 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239266 Clear information and advice sections for additional services on the MPFT website. ]]> 2023-08-07 12:46:37 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239266 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239333 FT TSO's in all areas. ]]> 2023-08-07 12:46:45 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239333 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239585 Ensure Triage and prioritisation (KPI's) are fit for purpose]]> 2023-08-07 12:47:19 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239585 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239854 Understand data from services delivered to date to make more informed decisions on what can be offered and delivered within current service provision and what needs to be supported in another way]]> 2023-08-07 12:47:53 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239854 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239867 Ensure we are only asking TSOs to attend meetings etc where they are required/be mindful of the pressures on their time

]]> 2023-08-07 12:47:55 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657239867 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657240407 Close cases when TSO's have exhausted all options - and a person is having to wait ]]> 2023-08-07 12:49:06 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657240407 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657241005 How do TSO's influence banding and allocations of emergency housing ]]> 2023-08-07 12:50:19 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657241005 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657241294 Have a clear criteria ]]> 2023-08-07 12:50:53 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657241294 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657241879 TSO and financial wellbeing have strong relationships and clearly define who is doing what to prevent overlap]]> 2023-08-07 12:52:07 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657241879 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657242440 Develop working groups to discuss / design service delivery and service offers, would support identifying the correct services to support.

]]> 2023-08-07 12:53:19 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657242440 https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657242721 2023-08-07 12:53:55 UTC https://padlet.com/upkarjheeta/dukgzo9ls1ww01mt/wish/2657242721