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      <title>ENGLISH FOR OCCUPATIONAL PURPOSE (ID05)SEPT 23 by Riza</title>
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      <description>Monday 10-12pm &amp; Friday 9-10am</description>
      <language>en-us</language>
      <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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         <title>COMMUNICATION</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421536</link>
         <description><![CDATA[<div>Communication plays such a big part in our lives today. It is hard to think of a single activity that we engage in that doesn’t involve communication in some way. In our busy world, we sometimes forget just how important communications are to our success, relationships, and, ultimately, happiness in life. </div>]]></description>
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      <item>
         <title>Communication Process</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421538</link>
         <description><![CDATA[<div>1. What are the elements involved in a communication process?<br>2. Describe the process involved in a communication. </div>]]></description>
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      <item>
         <title>BUSINESS CORRESPONDENCE</title>
         <author>monshz73</author>
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      <item>
         <title>DIRECT STRATEGY, POSITIVE NEWS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421541</link>
         <description><![CDATA[<div>There are many types of business letters. Some impart good news and some give negative news. What are the examples of good news letters? What about examples of negative news letters? In writing business letters, you need to understand the type of letter you are writing, then decide on what kind of strategy you will be using. There are 2 strategies: Direct and indirect</div>]]></description>
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      <item>
         <title>DIRECT &amp; INDIRECT STRATEGY IN COMMUNICATION</title>
         <author>monshz73</author>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>INDIRECT STRATEGY, NEGATIVE NEWS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421545</link>
         <description><![CDATA[<div>A bad news message (or negative news message) delivers news that the audience does not want to hear, read, or receive. Delivering negative news is never easy. Whether you are informing someone they are being laid off or providing constructive criticism on their job performance, how you choose to deliver the message can influence its response (Bovee &amp; Thill, 2010). </div>]]></description>
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      <item>
         <title>TASK</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421547</link>
         <description><![CDATA[<div>1. Sales have decreased for two consecutive quarters at your business. <em>You have been instructed to inform your sales team that their basic pay will be reduced by 20 percent. While you may have a few members of your sales team that are underperforming, you want to retain the entire team. </em>*<strong>Write a negative news message using an indirect strategy informing your sales team of the news. Utilise the method highlighted in the article i have attached. </strong><br>*<strong>Post your message in Padlet.</strong></div>]]></description>
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      <item>
         <title>SCHEME OF WORK</title>
         <author>monshz73</author>
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         <title>ASSIGNMENT INSTRUCTION</title>
         <author>monshz73</author>
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         <title>ASSIGNMENT RUBRICS (PROPOSAL)</title>
         <author>monshz73</author>
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         <title>ASSIGNMENT RUBRICS (PRESENTATION)</title>
         <author>monshz73</author>
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      <item>
         <title>TELL ME ABOUT YOURSELF</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421552</link>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Interview skills</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421554</link>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>8 COMMON INTERVIEW QUESTIONS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421555</link>
         <description><![CDATA[<div>1. Tell me about yourself.<br>2. What are your strengths?<br>3. What are your weaknesses?<br>4. Where do you see yourself in 5 years?<br>5. What do you know about our company?<br>6. How well do you handle change?<br>7. Do you work well under pressure?<br>8. How do you make important decisions?<br>9. what experience do you have that relates to this job?<br>10. Do you have any questions for us?</div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>STAR technique</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421556</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>STAR model</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421558</link>
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         <title>Practicing interview skills </title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421559</link>
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      <item>
         <title>Letters of enquiry</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421561</link>
         <description><![CDATA[<div>Written when we need to ask for more information concerning a product, services, publication or procedure that interests us. <br><br><strong><mark>Task</mark></strong><br>You own a small company which retails clothing and you are interested in garments exhibited by a Taiwanese company at the recent Kuala Lumpur Textiles Trade Fair. The clothing would probably sell well in cities around Malaysia. Write an enquiry according to the details requesting for:</div><div>·      Catalogues for The Womanly Yifu apparel.</div><div>·      Other clothing ranges manufactured.</div><div>·      Range of clothing for older women.</div><div>·      Wholesale prices.</div><div><br><strong>Details</strong>  <br><strong>Your name and address </strong><br>- Nurul Amyrah Saad <br>City Lady Apparel, <br>12/22, Jalan Equestrian Off Persiaran Sukan, Section 13 40100 Shah Alam, Selangor.  <br><br></div><div> <strong>Supplier’s name and address   </strong>Miss Rainie Yang, <br>Marketing Manager, <br>The Womanly Yifu, Block 15/12, Eng Shang Road, 105, Songshan District., Taipei City, Taiwan  </div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Complaint letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421562</link>
         <description><![CDATA[<div>A complaint letter can be an effective way to resolve issues pertaining to bad products or services. Learning how to write a complaint letter that gets attention will get you the results you want.  </div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Complaint letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421563</link>
         <description><![CDATA[<div>Before we learn about writing a complaint letter, some exercises would help you to build the right vocabulary.<br><br></div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Exercise for complaint letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421564</link>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Sample of complaint letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421565</link>
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      <item>
         <title>Tutorial for complaint letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421566</link>
         <description><![CDATA[]]></description>
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      <item>
         <title>ADJUSTMENT LETTER</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421567</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Example Adjustment Letter (Accept)</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421568</link>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>SAMPLE OF COMPLAINT &amp; ADJUSTMENT LETTERS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421570</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>C.V or Resume?</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421571</link>
         <description><![CDATA[<div>In U.K. it is called C.V (Curriculum Vitae) which in Latin means ‘(the) course of (my) life’. <br>In US, it is called resume which is basically French for 'summary'<br><br>1. The <a href="https://novoresume.com/career-blog/cv-vs-resume-what-is-the-difference">main difference between a resume and CV</a> is the length and amount of detail. </div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>The basics of writing a C.V/Resume</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421572</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      </item>
      <item>
         <title>Current trends in resume writing</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421573</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      </item>
      <item>
         <title>Personal Profile in C.V</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421574</link>
         <description><![CDATA[<div> A personal profile, also known as a personal statement, career objective and professional profile, is one of the most important aspects of your CV. It’s a short paragraph that sits just underneath your name and contact details giving prospective employers an overview of who you are and what you’re all about. <br><br>Try to address the following in your profile:</div><ol><li>Who are you?</li><li>What can you offer the company?</li><li>What are your career goals?</li></ol>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      </item>
      <item>
         <title>PERSONAL PROFILE </title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421575</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      <item>
         <title>Examples of bad personal profile</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421576</link>
         <description><![CDATA[<div> <strong>I am a hard-working individual who enjoys working. I am excellent at meeting deadlines. I have two years of experience in business, and I would like to contribute to a business with my excellent skills and past work experience. </strong><mark><br><br></mark><strong>Revised version<br></strong> <em>A motivated, adaptable and responsible Computing graduate seeking a position in an IT position which will utilise the professional and technical skills developed through past work experiences in this field. I have a methodical, customer-focused approach to work and a strong drive to see things through to completion. </em></div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
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      </item>
      <item>
         <title>Examples of personal profile</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421577</link>
         <description><![CDATA[<div>1. This is a sample for fresh graduate.</div>]]></description>
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      <item>
         <title>Examples of personal profile</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421578</link>
         <description><![CDATA[<div>2. Sample of those who have working experience looking for a new position. </div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421578</guid>
      </item>
      <item>
         <title>Words to use when writing your C.V/resume - POWER VERBS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421579</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421579</guid>
      </item>
      <item>
         <title>POWER VERBS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421580</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421580</guid>
      </item>
      <item>
         <title>SAMPLE RESUME</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421581</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421581</guid>
      </item>
      <item>
         <title>Exercises on writing resume</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421582</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421582</guid>
      </item>
      <item>
         <title>EMAILS AND MEMO</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421583</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421583</guid>
      </item>
      <item>
         <title>COVER LETTER</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421585</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421585</guid>
      </item>
      <item>
         <title>Cover letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421586</link>
         <description><![CDATA[<div><strong>HOW TO WRITE A COVER LETTER<br>Purpose : </strong> A cover letter is the first piece of information about yourself that your potential employer will read. The main function of a cover letter is to highlight the position you are applying and the skills you possess. The cover letter has to be tailored towards specific jobs you are applying to. A cover letter provides an opportunity to introduce yourself, highlight the key points from your resume, and be considered for a job interview. </div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421586</guid>
      </item>
      <item>
         <title>SAMPLES OF COVER LETTERS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421588</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421588</guid>
      </item>
      <item>
         <title>Structure of a cover letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421590</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421590</guid>
      </item>
      <item>
         <title>REVISION- TASK OF THE DAY</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421593</link>
         <description><![CDATA[<div>Review the question below. Identify the key points that are needed. Construct the cover letter and post your work here. </div>]]></description>
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         <pubDate>2023-09-07 08:35:54 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2688421593</guid>
      </item>
      <item>
         <title>Ong&#39;s Team </title>
         <author></author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2715532522</link>
         <description><![CDATA[<div>First and foremost, I would like to thank our team for the excellent service provided throughout the years in growing the company into what it is now with impressive achievements.&nbsp;<br>Unfortunately, in recent months, our sales performance have been declining and we have not reached the KPI set by the management. Therefore, the management are decided to reduce the salary of each member of the team by 20% in order to recover the sales revenue.&nbsp;<br>This payment reduction is not permanent as decisions on increasing the salary will be made based on the performance of the team in six months of time. Hope we wish to see the team to improve their performance in this time frame.</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-09-22 01:49:36 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2715532522</guid>
      </item>
      <item>
         <title>Karishma&#39;s group </title>
         <author>nithyad333</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2715541447</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-09-22 01:56:03 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2715541447</guid>
      </item>
      <item>
         <title>PAST MSE QUESTIONS FOR ADJUSTMENT LETTER</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2747433178</link>
         <description><![CDATA[<div>On March 2nd, 2023, I bought a sofa model number 24502, the serial number 850599-4204 at the Allison Showroom located at Bangsar, Kuala Lumpur. I paid RM1959 for the sofa on my credit card. Allison Showroom delivered the sofa to my house on March 10th. Unfortunately, your product has not performed well as the sofa is defective. One of the legs broke off on March 20th, 2023. It is unsteady and rocks while we are using it, therefore not only it is uncomfortable to use, I am also afraid that it can be dangerous for my family. I have not used the sofa in any way that would cause any damage. I returned to the store to inform about this issue however, the store manager refused to speak to me.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;  <strong>As the Customer Relation Director, write an adjustment letter to the complaint received by Allison Showroom. Do include all the necessary information and you may add your own points. Make sure you use the 5 A’s of writing an adjustment letter and provide some compensation to the complainant.&nbsp;</strong></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-10-16 02:48:38 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2747433178</guid>
      </item>
      <item>
         <title>SAmple MSE Cover letter</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2765477323</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-10-27 01:13:04 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2765477323</guid>
      </item>
      <item>
         <title>FINAL PROJECT INSTRUCTIONS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2777127936</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-11-06 01:48:39 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2777127936</guid>
      </item>
      <item>
         <title>RESUME RUBRICS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2777128461</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-11-06 01:49:03 UTC</pubDate>
         <guid>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2777128461</guid>
      </item>
      <item>
         <title>MOCK INTERVIEW RUBRICS</title>
         <author>monshz73</author>
         <link>https://padlet.com/monshz73/drldjsqcwmtudgdb/wish/2777128956</link>
         <description><![CDATA[]]></description>
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         <pubDate>2023-11-06 01:49:27 UTC</pubDate>
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