RolePlay 小組討論 by Connector Caritas https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so en-us 2024-07-31 04:27:24 UTC 2025-01-25 09:13:41 UTC hello@padlet.com https://padlet.net/icons/8.0/png/1f4ac.png 做得好的地方 volunteercaritas https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973313 2025-01-25 07:51:52 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973313 可改善的地方 volunteercaritas https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973359 2025-01-25 07:52:05 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973359 困難 volunteercaritas https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973394 2025-01-25 07:52:12 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973394 其他問題 volunteercaritas https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973421 2025-01-25 07:52:19 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303973421 做得好的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994385 2025-01-25 08:53:29 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994385 好既地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994409

  • 好謹慎

  • 有指出情況（例如擔心、自責）

    • ]]>     2025-01-25 08:53:35 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994409     做得好的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994549

  • 講到user的感受，但太多

    • ]]>     2025-01-25 08:53:58 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994549     做得好 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994686

  • 有同理User心情 回應情緒

  • 有嘗試了解日常有冇宣洩情緒嘅方法，有無人支援

  • 比user知道有人擔心自己

  • 有推進到對話

    • ]]>     2025-01-25 08:54:17 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994686     唔好嘅地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994737

  • 比較多在意件事，少回應情緒

  • 一提及自殺相關字眼，有dd亂左陣腳

  • 感覺好似對佢未夠認識，唔了解佢

  • 有d回覆唔係太相關，當時user根本唔會想聽到

    • ]]>     2025-01-25 08:54:26 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994737     可改善的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994771

  • 覆得太慢

  • User感受唔到同理心

  • 回覆太有固定結構、太小心翼翼

  • 可以prioritize問題

    • ]]>     2025-01-25 08:54:32 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994771     要改善的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994810

  • 太formal既對話

  • Follow up問題要更加深入

  • 唔需要太執着每句回應情緒

  • 了解user傾談既期望

    • ]]>     2025-01-25 08:54:40 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303994810     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995365

  • 很難拿捏幾時顧及情緒同問多d背景資料

    • ]]>     2025-01-25 08:56:15 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995365     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995500

  • 顧慮太多難以推進

    • ]]>     2025-01-25 08:56:41 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995500     做得好的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995602

  • 當user話想跳，有即刻問佢喺邊度。

  • 有不同情緒字眼


    • ]]>     2025-01-25 08:56:56 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995602     可改善的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995857

  • 關心佢辛苦咗幾耐

  • Identify佢矛盾掙扎緊啲咩，協助user表達更多

  • 問吓案主嘅期望

  • 自然啲打聽對方嘅安全

  • 更多同理心和接納的回應/歸納

  • 多了解想死嘅原因

    • ]]>     2025-01-25 08:57:51 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995857     做得好 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995908

  • 有回應到user的情緒

    • ]]>     2025-01-25 08:58:00 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995908     可改善地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995933

  • 唔一定要刻意去讚user，如果讚都要儘量自然順暢

    • ]]>     2025-01-25 08:58:05 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303995933     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996044

  • 聽到要自殺，唔知即時點樣回覆先最合適

  • 要釐清user有咩動力同動機再作出回應

    • ]]>     2025-01-25 08:58:26 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996044     可改善的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996152

  • 用字唔夠精準

  • Clarify user的情緒


    • ]]>     2025-01-25 08:58:42 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996152     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996419 驚我地會有好多假設，驚會講錯/誤會咗

    ]]>     2025-01-25 08:59:25 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996419     唔夠emotional support https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996835 2025-01-25 09:00:54 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303996835 可改善 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997164

  • 回應速度

  • 保持中立態度去同理

  • 可以直接表達對user嘅擔心

  • 可以更精準地提出問題後再直接回應而唔係有啲side track咗

    • ]]>     2025-01-25 09:02:20 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997164     好嘅地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997190

  • 都見到好想幫佢

  • 有identify到佢嘅一啲情緒

  • 問左open ended questions

    • ]]>     2025-01-25 09:02:23 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997190     了解多啲自殺想法，有冇實際行動 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997501 2025-01-25 09:03:38 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997501 做得好 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997639 有讚賞當事人嘅努力和付出，使當事人感到被認同

    回應情感字眼好

    後半部有開放式問題

    了解到當事人嘅需要

    打字打得快

    有用✌🏻

    投入認真商量每句對話的回應

    ]]>     2025-01-25 09:04:02 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303997639     有問user理想生活係咩，可以更理解佢生活上嘅落差 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998281 2025-01-25 09:05:44 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998281 困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998302

  • 唔知道可以點樣回應到情緒，同埋佢比嘅所有資訊

  • 好難分辨幾時回應情緒，幾時搵解決方法

  • 自己覺得唔係好大件事姐，但係又要了解佢為何覺得係世界末日 - 好難代入佢嘅睇法/期望

    • ]]>     2025-01-25 09:05:49 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998302     提升地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998378 減少使用封閉式問題

    即時回應自殺危時的技巧

    儲多點不同程度的情感字詞

    問多一點例子


    ]]>     2025-01-25 09:06:06 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998378     困難的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998605 -個案較被動，在提問上感覺困難；

    -不知應否給個案提供建議。個案表示想要solution，但輔導員太多反映感受；

    -引入自殺方面的評估令個案反感

    ]]>     2025-01-25 09:06:40 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998605     做得好的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998657 有了解user困擾原因和了解更深入嘅背景，

    並在後期讚賞性格特質, 而user同意並接納讚賞

    ]]>     2025-01-25 09:06:47 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998657     做得好嘅地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998889

  • 講到user嘅感受

  • 知道user嘅處境

  • 最後輔導員嘅message令user感受輔導員願意陪伴自己一齊解決問題

    • ]]>     2025-01-25 09:07:42 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998889     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998955

  • 猶豫：不肯定問啲咩，咩係合適方向推進

  • 猶豫是否直接address “想死” 定婉轉啲

  • User如果嘅答案如果loop時，應該要如何走出個loop，或應點做？

    • ]]>     2025-01-25 09:08:00 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303998955     可以留啲課題俾user 反思 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999306 2025-01-25 09:09:02 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999306 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999403 可以發掘多啲身邊resources

    ]]>     2025-01-25 09:09:21 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999403     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999433 不知應先評估自殺風險，還是問及想自殺的原因

    ]]>     2025-01-25 09:09:28 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999433     可改善的地方 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999654 1:先同理對方情緒和感受再進行對話

    2:字眼和傾談方向需要顧及對方狀態和感受



    ]]>     2025-01-25 09:10:02 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999654     其他困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999846 語氣傳達感疑惑

    未完成完整的自殺危機評估，轉了話題時，是否應否完成整個評估

    初時不懂如何拓展話題／對話方向

    ]]>     2025-01-25 09:10:34 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999846     困難 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999938 1）知道服務對象有自殺傾向，如何在關心對象人生安全的情況下，同時關心佢嘅心理需要？

    2）在服務對象有自殺傾向時，如何轉介至當值社工

    3）在服務對象有自殺傾向時，感到每分每秒也很危急。當等待服務對象回覆時，是否適合問他/她是否仍在線？

    ]]>     2025-01-25 09:10:52 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3303999938     其他問題 https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3304001037

  • 如何回應User對於輔導員性別問題

    • ]]>     2025-01-25 09:13:40 UTC https://padlet.com/vengefulconcerngroup/drks1vmjd153h6so/wish/3304001037