To summarize this article, it is about a couple in Canada who had a horrible experience with TDs online banking. It involved them sending their monthly rent to their landlord as they usually would however, even though they received an email saying the transfer was sent, the landlords did not receive any money. They tried again from another account and the same thing happened. This made them spend six months resolving the issue only for them to be refunded for one out of the two transactions.

EXPLANATION:

I chose this article because it is important to understand the risks that may arise from online banking and that it is not as simple as one may think. Many may think that there are no complications to the convenience of sending money from your phone to someone else, however, it is important to be aware that complications are possible. I find this article useful as it told a couple's real-life story of an incident that took place and to be careful when it comes to online banking.

To summarize, this article is about a woman who accidentally clicked the wrong name for a $500 e-transfer and sent it to a company by mistake. She did this two times over two months as who she was trying to submit money to was just listed underneath. This caused the woman to have to call the company several times to ask for her money back and many times they would ignore her or refuse, making it extremely difficult to get her money back.

EXPLANATION:

I chose this article because although this woman is aware it was her own mistake and fault to click the wrong name, she urges that people check their bank statements every month to ensure their money is going to the right place as with one click, your money could be gone. This is useful because it is a problem many think may be easy to solve however, like this company, they decided to be difficult with sending the money back. It is important for people to be aware when online banking to double check before sending money anywhere and to always look over transactions every month.

To summarize, this video goes through the pros and cons of online vs traditional banking. They do this by going through fees, customer service, and security. Online banks offer lower fees and higher interest rates since they don't have to pay for other fees that traditional banks would to enhance their facilities. Regarding customer service, it is hard to get adequate help from online banking whereas with traditional banks, there is in-person support. Regarding security, both have customs that come down to personal preference. Some feel safer handing money off in person whereas others feel more safe controlling it online.

EXPLANATION:

I chose this video because it is important to understand the pros and cons of both online and traditional banking so people can make informed decisions about how to handle their money. I find this video useful because it is a quick 5 minute video that gets to the point about the most important factors when choosing banks; fees, customer service, and security. These all play a huge part when deciding which banking meets a persons financial needs.

This image summarizes the benefits of online banking through is multiple functions. Even though it is not in person, it creates easier ways to transfer money between people with better security making it safer then tradition banking. Other benefit's this image shows is mobile check deposit, viewing accounts, and loan applications from without having to go to a physical bank and go through the hassle of bank processes.

To summarize this article, it talks about 5 advantages of online banking vs traditional in-person banking. 1. Online banking is more convenient than traditional banking as the account can be accessed from anywhere. This means you don't have to wait in long lines in the bank. 2. The features of online banking makes many questions instantly answered and easier to apply for things such as loans, statements, and transfers. 3. The security of online banking is known to be better than in-person as everything is locked by passwords and can locked with many different security methods. The article states that threats are everywhere including in bank branches. 4. Online accounts allow more control of your money being able to deposit, e-transfer, and move money from anywhere. 5. There are benefits above just banking that come along with online, for example, it allows more population to learn about many different financial knowledge that can be accessed through online banking.

EXPLANATION

I chose this article because it outlined some benefits of online banking but also gave examples of these benefits giving more weight behind the text. These examples given in the article can be applied to anyone and show the many applications of online banking.

This video walks though the process of paying bills though TD online banking. It starts with the login process, showing the online security features, then walks thought the process of adding a payee/company that we will be paying. It is done in a step by step process including the security though confirmation and verification of the account to make sure that all information is correct. It then shows how to access the receipt paper of the transfer and how to logout of the account to ensure security.

EXPLANATION

This video is amazing for the general population as it shows a step by step process of all the features of TD's online system. The video is made in the users shoes and advertises features like ease of use, security, and what can be done on their online format.

In summary this article sets out to quantify the Canadian online banking companies to show you which bank provides the best experience. The categories they used when evaluating where, initial experience, user experience, account experience, transactional experience, and relationship resources. the data showed that even with the growing popularity of neo banking ( fully online) companies, all the big banks were still rated as the 7 of the top 10 banks for online banking. the bank coming in at number 1 in RBC Royal bank. This leads to the belief of brand loyalty even when user experience may be bad.

EXPLAINATION:

I chose this article as it helps quantify the data people usually look at in online banking experiences, which helps me better understand which bank will give me the best online experience as in person banking is seen as a last resort now a days, leading to the importance of a good online user experience.

this image gives a good idea of pros and cons when doing online banking. Some of the Pros are lower fees for accounts when signing up for online only banks, and the idea that there is less overhead cost leading to the option of higher annual percentage yield. Some Cons are, it does not have proprietary ATM's meaning having to pay fees at ATMs and when online you lose the personal connection you had/have with a teller in-person.

To summarize, this video talks about what online banking is, how it works, and its' safety. For example, online banking is the process of handling your bank account and financial transactions over the Internet. It provides convenience for people so trips to the bank are not necessary. It is important to use strong passwords, avoid public wifi for banking, and be aware of phishing scams to avoid hackers.

EXPLANATION:

I chose this video because it is important to understand what online banking is, how it works, and how to use it safely before deciding to switch over from a traditional bank. This way, a person can be fully aware of what they're signing up for and how to do it safely. I find this video useful because it provides the necessary information to be aware of before making an informed decision about switching. It is highly important to know the best ways to be safe when using online banking to protect yourself from hackers and accidents that may cost your hard earned money.

To summarize, this video is a step by step process of how to register for online banking. This video goes step by step though how anyone with a bank account through TD can register. It goes through all the security measures when an account is created. As well, it asks many questions about how the account is going to be used to personalize it to best fit the user.

EXPLANATION

I chose this video to show how easy it is to sign up for online banking and have access to all the features that are available. It will save time for the user in the long run signing up instead of following traditional in-person banking. This video also showcases more security features that are used when creating a online account through bank branches.