“The primary problem of the management of the company is to effectively adopt and implement the Share Point Project of knowledge management system with in the organizational structure and culture as currently roughly only 10 to 12% of the employees of the company are using this system to share their knowledge and experience regarding their work and projects”. There are several secondary issues that contribute to the fact that the system is not perfectly implemented and adopted with in the organizational structure and workings. Moreover, these challenges within the organizational structure also act as barriers in effectively promoting the communication and co-ordination among all the three departments of the organization.

Some of the most critical issues that contribute to the problem at hand are the undefined procedures and standards along with the clarity of the necessity of sharing the knowledge through this newly adopted system of the organization. The other most critical issue is the organizational culture and the lack of the senior managers of all the three departments of the organization to enforce the knowledge management system within each of their respective domains as it is evident from the percentage of employee of the company who have adopted to this new knowledge management system of the company. The unclear thinking of the employees of the company is also a contributor in this as it is not clearly conveyed to them that how helpful this new knowledge management system is for they themselves.

2.  SWOT Analysis:

a.  Strengths:

- Adequate financial resources

- Professional skilled workforce

b.  Weakness:

- A complex decision-making process

- Poor information technology strategic plan

- Bad implementation of KM System

c. Opportunities

A comprehensive information technology strategic plan will make for better operation of the company

d. Threats:

Making changes to the software may upset and confuse employees who are used to the current configuration