- Tourist: Hello.

- TA : Hello Mme, How can I help you?

- Tourist: I am very embarrrassed to say that but would it be possible not to allow topless sunbathing ?

- TA : Why Mme?

- Tourist: Because it is very distracting for my husband. He just wants to relax.

- TA : Why does your husband look at those topless women ? He can just avoid watching  them.

- Tourist: Unfortunately, it is not as simple as that. Some of these women put their breasts in

front of my husband’s face.

- TA : I am very sorry Mme but I can’t prevent women from sunbathing topless because of

your husband.

- Tourist: I am disapointed . You are supposed to satisfy  (art?)customer's requirements.

- TA : Sorry but not this type of requirements.

- Tourist: All right , thank you anyway

- TA : You’re welcome. Have a good day.

T: Hello .

TA: Good morning, How can i help you sir?

T: I come to complain about my trip in Egypt

TA:What is the nature of your complain

T: The sand!

TA: Sorry i don’t understand. what’s the matter with the sand?

T: It wasn’t white

TA: Yes but why it is a problem?

T: On the brochure you gave me to introduce the trip before i went, the sand on the photos was white but when i arrived in Egypt it was completely yellow, disgusting.

TA: I am confused, i think the pictures quality might be bad/ poor.

T: It’s none of my business, it’s fake news. You have to warn the tourists if there is any difference between the photos and the reality.

I hope you changed those photos.

TA: No we didn’t because it’s usually not an issue. Our company never encountered a complaint like your’s.

T: Give me my money back or i will see you in court

TA: I x sorry if the color of the sand ruined your trip but we obviously can’t retrieve your money. And you don’t have the right to convene us to the court. our company isn’t liable for this kind of complaint. we take in charge only physical damage situation or robbing one.

T: I will make a really bad comment on your TripAdvisor’s page and I will you deprecated to my family and friends.

TA: I’m sorry you take it that way but i can’t do anything for you sir.

T: I’m not done with you yet.

TA: Have a great day, sir.

T: Have not. 

T : Hello.

TA : Hello Sir, what can I do for you?

T : I compared the size of our one-bedroom suite to our friends' three-bedroom and ours was significantly smaller.

TA : Yes, the one-bedroom suite is smaller than the three-bedroom because there is less bedroom on it.

T : It’s unfair, why do my friends have the bigger one?

TA : *cough* Hmm yes… Surely because they are more.

T : I need more space than them so I think you should give me their room.

TA : I’m sorry Sir, we can’t do that. Maybe you want to reserve a bigger suite? It’s more expen...

T : No! I want a bigger room but for the same price! You must satisfy your clients, right?

TA : It’s true but you should have booked a larger suite.

T : I have already paid enough so I deserve to have a bigger suite than my friends without paying more.

TA : Well, I can’t do anything to satisfy your requirements but I can offer to refund you and I suggest you go to the hotel opposite ours named “The Worst Hotel in the World”. I’m sure the service and the rooms will suit you. They have bigger suites than us.

T : Ok, I accept your offer, you should satisfy your customers more often instead of sending them to your competitors, have a good night.

TA : *cough* I'll talk to the management. Bye.
[Thank you for editing your text: Well done!]

Travel Agent: I am sorry to hear that, but unfortunately you can't get a refund for this. It was written in the booklet.
Tourist: I want to talk to the manager !!!!
Travel Agent: Actually I can't do that Ma'am, because he is not working today. But I will bring (voc?) him your complaint and he will send you an e-mail to discuss [x] with you.
Tourist: Why is he not working today ? It is a shame that you don't care about the customers satisfaction! You should have shame on you ! Bye !

Travel Agent: Bye Ma'am