https://padlet.com/arifgan2014/diefm655bh6gdp0y Arif en-us 2022-08-30 07:32:29 UTC 2026-02-13 19:58:18 UTC hello@padlet.com https://padlet.net/icons/png/1f3e8.png arifgan2014 https://padlet.com/arifgan2014/diefm655bh6gdp0y/wish/2275920281 A. Form apa yang harus kita tulis jika ada tamu yang datang ingin menginap A. Form apa yang harus kita tulis jika ada tamu yang datang ingin menginap TANPA reservasi terlebih dahulu ? Apa istilah dari tamu diatas ?
B. Untuk mengisi form soal A diatas, kita sebagai resepsionis perlu meminjam kartu identitas pada tamu. Sebutkan 3 jenis kartu identitas yang bisa dipinjam pada tamu untuk menulis form tersebut !
C. Apa yang dimaksud dengan receptionist as sales person ?
D. Form Density / conventional chart, reservation Form, confirmation form, Expected arrival form dan Expected departure form. Tulis urutan proses menangani tamu menggunakan form tersebut !
E. Apa yang sebaiknya resepsionis katakan jika ada tamu meminta diskon atau potongan harga ?
F. What's the magic word that  we always say to the guest when they come to our reception table ? (write down 4 items completely)
G. The guest is staying for several nights, but at the second night he go out from hotel without any confirmation and payment. We called type of this guest as .....
H. Another type of guest that he or she is a famous / important person, so he doesn't his coming to the hotel known by fans or supporters. It's called ....
I. Which one is correct, using right hand or left hand when we lift the telephone is ringing ? 
J. Which one is correct position, standing up or sitting down when we lift the telephone is ringing ? proses menangani tamu menggunakan form tersebut !
E. Apa yang sebaiknya resepsionis katakan jika ada tamu meminta diskon atau potongan harga ?
F. What's the magic word that  we always say to the guest when they come to our reception table ? (write down 4 items completely)
G. The guest is staying for several nights, but at the second night he go out from hotel without any confirmation and payment. We called type of this guest as .....
H. Another type of guest that he or she is a famous / important person, so he doesn't his coming to the hotel known by fans or supporters. It's called ....
I. Which one is correct, using right hand or left hand when we lift the telephone is ringing ? 
J. Which one is correct position, standing up or sitting down when we lift the telephone is ringing ?]]> 2022-08-30 07:49:55 UTC https://padlet.com/arifgan2014/diefm655bh6gdp0y/wish/2275920281