Situações no Atendimento by https://padlet.com/dskillsedu/dhw1irl8ja5muzbe Responda em equipe en-us 2023-07-11 15:48:49 UTC 2024-02-07 23:02:08 UTC hello@padlet.com dskillsedu https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877244142 Cliente apressado

]]> 2024-02-07 22:45:50 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877244142 Pagamento em aberto https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877244971 2024-02-07 22:47:17 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877244971 Cliente indeciso https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245267 2024-02-07 22:47:45 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245267 Cliente so quer appointment com Talita https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245369 2024-02-07 22:47:56 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245369 Cliente reclama de aumento de preco nos servicos https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245592 2024-02-07 22:48:20 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245592 Sempre trazendo coisas de ultima hora https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245677 2024-02-07 22:48:30 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245677 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245801 Falta de educação

]]> 2024-02-07 22:48:47 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245801 Cliente demora para fazer envio de documentos necessarios para analisarmos o caso dele https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245893 2024-02-07 22:48:58 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877245893 demora na entrega dos documentos https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246044 2024-02-07 22:49:14 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246044 Fazer pagamento antes de iniciar o servico https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246337 2024-02-07 22:49:44 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246337 Atendimento por telefone https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246535 2024-02-07 22:50:06 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246535 Cliente nao tem familiariadade com formularios em ingles ou com ferramentas para enviar documentos (Ex: App do banco para enviar extratos bancarios) https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246612 2024-02-07 22:50:15 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246612 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246696 Agendar appointment com outras pessoas do office a não ser a Talita (mais para clientes novos)

]]> 2024-02-07 22:50:26 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246696 ''Convencimento'' dos nossos serviços https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246778 2024-02-07 22:50:36 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877246778 Enviar os documentos e preencher link para mortgage e financiamento comercial https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877247218 2024-02-07 22:51:19 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877247218 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877247815 Quando o cliente acha que o preco do servico esta muito caro e que no ano passado pagou + barato

]]> 2024-02-07 22:52:05 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877247815 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877247887 Pagamento de taxa de sucesso apos conclusao do financiamento comercial

]]> 2024-02-07 22:52:14 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877247887 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877248476 Poder de convencimento

]]> 2024-02-07 22:53:11 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877248476 trazer documentos quando solicitado https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877248493 2024-02-07 22:53:13 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877248493 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877248874 Contonar situações de "insistência" do cliente.

]]> 2024-02-07 22:53:58 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877248874 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249142 Convencer o cliente de que o envio dos documentos previamente é essencial para melhor agilidade no atendimento/retorno


]]> 2024-02-07 22:54:28 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249142 aumento de preco https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249300 2024-02-07 22:54:48 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249300 Indecisos https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249443 2024-02-07 22:55:07 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249443 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249603 Cliente nao quer ter trabalho nenhum

]]> 2024-02-07 22:55:28 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249603 Convencer o cliente sobre o custo dos servicos. https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249626 2024-02-07 22:55:30 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249626 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249659 Cliente estressado e sem paciencia para entender o processo da empresa . Que existe um prazo para atender aquele tipo de serviço oferecido e precisa ser cumprido para melhor atender .

]]> 2024-02-07 22:55:34 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249659 aumento de preco, cliente nao concorda com o % aumentado https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249981 2024-02-07 22:56:10 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877249981 leigos de informação https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877250071 2024-02-07 22:56:21 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877250071 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877250092 Impacientes

]]> 2024-02-07 22:56:24 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877250092 Sem experiência no assunto , sem tempo para resolver e quer tudo para ontem. https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877250325 2024-02-07 22:56:53 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877250325 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877251264 Cliente que acha que o escritorio tem que fazer tudo para eles


]]> 2024-02-07 22:58:38 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877251264 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877251416 Convencer cliente a fazer appointment por telefone ou online ao inves de presencial

]]> 2024-02-07 22:58:54 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877251416 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877251528 Conseguir transmitir segurança nas respostas.

]]> 2024-02-07 22:59:05 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877251528 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877252149 Entrega os documentos necessários em tempo hábil .

]]> 2024-02-07 23:00:13 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877252149 https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877253200 Desenvolver melhor a minha leitura corporal , tanto na forma de expressar principalmente ou a de leitura .

]]> 2024-02-07 23:02:08 UTC https://padlet.com/dskillsedu/dhw1irl8ja5muzbe/wish/2877253200