AS unit 2: Quality by Kimberley Llewellyn

10298401_ — 2024-03-17 20:14:16 UTC

Some companies often adopt quality management systems such as ISO 9001. These systems provide a framework for implementing quality processes throughout the organisation. (O.C)

10298401_ — 2024-03-17 20:16:00 UTC

High-quality products or services lead to satisfied customers. Satisfied customers are more likely to become repeat customers, provide positive word-of-mouth recommendations, and contribute to the company's reputation. (O.C)

10298401_ — 2024-03-17 20:24:01 UTC

By producing goods or delivering services efficiently and effectively, the production department plays an important role in satisfying customer needs and expectations. Meeting customer demands is important for maintaining a loyal customer base and sustaining business growth. This is why I think production is the most important department in an organisation. (O.C)