1. A key function of management is ____________, where managers define the objectives of the company and plan how to achieve them.

2. ____________ involves motivating and leading employees to achieve the organization’s goals.

3. One of the most important responsibilities of a manager is to ____________ tasks to the appropriate employees.

4. The process of managing and assessing employees’ performance is known as ____________.

5. A successful manager should be able to ____________ to the ever-changing business environment.

Exercise 2: Gap Filling (Unit 2: Work and Motivation)

6. According to Maslow's hierarchy of needs, the basic physical needs such as food, water, and shelter fall under ____________ needs.

7. ____________ motivation refers to the drive to do something because it is inherently rewarding, such as personal growth or job satisfaction.

8. ____________ motivation is driven by external factors, such as monetary rewards or recognition.

9. A company can use ____________ to enhance job satisfaction by increasing the responsibility and variety in employees' roles.

10. ____________ refers to the systematic process of evaluating an employee’s performance and providing feedback for improvement.

Exercise 3: Gap Filling (Unit 3: Company Structure)

11. In a ____________ structure, employees are grouped according to their specialized functions, such as marketing, finance, or operations.

12. A ____________ structure is characterized by employees being grouped according to the products or services they work with.

13. A ____________ structure allows for flexibility, where employees have multiple reporting relationships based on projects and functions.

14. A ____________ structure is common in large organizations and features many hierarchical levels, making decision-making more formal and centralized.

15. The main advantage of a ____________ structure is that it can lead to quicker decision-making and greater employee autonomy.

Exercise 4: Gap Filling (Unit 4: Managing Across Cultures)

16. Understanding cultural differences is important in business because it helps managers ____________ communication and improve teamwork.

17. One of the key dimensions of Hofstede’s Cultural Dimensions is ____________ vs. collectivism, which reflects whether people prioritize individual achievements or group goals.

18. Cultural ____________ refers to the ability of managers and employees to work effectively with colleagues from different cultural backgrounds.

19. Managers must be aware of the ____________ between cultures in decision-making, leadership, and communication styles to avoid misunderstandings.

20. In managing across cultures, it is important to promote ____________ by creating a work environment where all employees feel valued and respected, regardless of their cultural background.