Large group discussion: Policy Team Working Session 1 by Management Analysis and Development (MAD) https://padlet.com/managementanalysis/d2t3twn0vbqochq Service outcome measurement of case management en-us 2020-05-11 18:33:13 UTC 2022-04-11 20:13:54 UTC hello@padlet.com Your ideas here managementanalysis https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/571167161 2020-05-13 20:30:44 UTC https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/571167161 Top Three Reactions: Skype Group managementanalysis https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/572953404
  • Concern if we overemphasizing the HCBS measure
  • Having to much emphasis on health outcomes.  What are reasonable outcomes for other social determinants of health i.e., housing, safety
  • Outcome Measures that look systemically into case management - ex. pg. 46 

    • ]]>     2020-05-14 15:17:45 UTC https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/572953404     Top Three Implications: Skype Group managementanalysis https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/572954140
  • Not burdening Case Manager. Should be seamless transition to doing work.
  • Looking at health disparities. If we could look at CM as one tool to look at disparities. 
  • Look at both assessed needs and  perceived needs. Professional and recipient have opportunity to assess satisfaction of both. 
    • ]]>     2020-05-14 15:18:00 UTC https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/572954140     Top Three Takeaways: Webex Group managementanalysis https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/572967011 1. It's really challenging!  If we do this "right," we want to show the value that CM adds, and present a carrot (vs. a stick).  Want to measure the real "root" of the purpose of CM.  Consider if we're giving enough support to a certain service, population.
    2. Be intentional about the varying levels of needs among the people receiving CM.  Risk adjustment--not good or bad, but needs to be considered.
    3. States: We were pleased with some of the things that states are doing.  Not being super impressed--knowing how we want to go forward, and not go down a certain path.]]>     2020-05-14 15:22:16 UTC https://padlet.com/managementanalysis/d2t3twn0vbqochq/wish/572967011