You must listen and pay attention to what the individual is telling you as this might help them trust you.

Following policies and procedures helps to keep them safe and healthy, and follows the law.

Always ensure you listen and respect their boundaries as you want them to feel calm and comfortable.

Responding quickly will prevent further abuse and stop anything from getting worse.

If a service was to fail to protect an individual then a case review is created to find out what went wrong and why. This also will prevent mistakes in the future.

The service may fail due to lack of notice, reporting and communication.

Overall it helps services improve and come up with new methods.